Continual Service Improvements - A WordPress Plugin

This Wordpress Plugin is a personal effort to automate and showcase business information.

Table of Contents

1. Features
2. Modules
3. System Landscape
4. Correction or Maintenance Plan
5. [EWA & Actions Dashboard](#ewa--actions-dashboard]
6. Change Calendar
7. BP Calendar
8. Project Management

Features

• Multisite (network) activation
• Shortcodes
• Page Templates fully integrated and customer-url-related
• Google Analytics full integration
• Wordpress TinyMCE integration

Usage

Download

Installation

### Update Every once in a while you can check if newer version is available executing git status. git checkout master

If anything goes wrong (you should always take a DB backup before any update), you can rollback to an early version (hash) First execute git hist:

* fa3c141 2017-02-01 | Added HTML header (HEAD, master) [Cristian Marin]
* 8c32287 2011-01-09 | Added standard HTML page tags [Cristian Marin]
* 43628f7 2011-01-05 | Added h1 tag [Cristian Marin]

then execute git checkout <hash>

Development

isntall git, install bower, install gulp git clone bower install gulp build

Design

Maybe this information belongs to a Wiki Page

Modules

System Landscape

Features

• Automated extraction of information from SAP Solution Manager LMDB
• Version History
• System & Instance Diagrams

Page Templates

• Restart System
• System Diagram
• Customer Landscape

Options

Shortcodes

[Shortcode 1] System Diagram

[Shortcode 1] Display a single system Diagram: Input:

• System ID (default: none)
• Group Similar Instances (default: false)
• Hosts information :hostname, OS, IP
• Instance information: type, technical name

[Shortcode 2] Customer Versions

[Shortcode 2] Display Bar|Pie graphs of products and versions Inputs:

• Grahp Type (default: pie)
• Customer (default: current intranet customer)
• Landscape (default: all)
• Asset (default: all)

[Shortcode 3] Customer Landscape

[Shortcode 3] Display a group list of systems of a landscape Inputs:

• Customer (default: current intranet customer)
• Landscape (default: all)
• System Exclude (default: none)

[Shortcode 4] Customer Landscape

[Shortcode 4] Display a group list of landscape of a customer Inputs:

• Customer (default: current intranet customer)
• Landscape Exclude (default: none)

[Shortcode 5] System Restart

[Shortcode 5] Display a guided procedure to stop & start a System Inputs:

• System (default: none)
• System Type (default: abap)
• System SO (default: linux)
• Script version (default: 1)
• Post-restart-url (default: none)

CMP (Correction or Maintenance Plan)

Page Templates

• CMP Editor
• CMP Calendar

Features

• Graphs of percentage
• History of Activity
• Wordpress users asignation and measurement

Options

• Third-Party assignation (with URL)

Shortcodes

[Shortcode 1] Customer Plans

[Shortcode 1] Display a group list of plans related to a customer Inputs:

• Customer (default: current intranet customer)
• Plan Template url ( default: none)

[Shortcode 2] Plan Task List

[Shortcode 2] Display a task list related to a Plan Inputs:

• Plan (default: none)
• Order by (default: start_date)
• Size (default: all) ¿navigation?

[Shortcode 3] Customer Dashboard

[Shortcode 3] Display a pie chart of executed, ongoing and planned plans Inputs:

• Customer (default: none)
• Timeline (default: quarter)
• Plan Template url ( default: none)

EWA & Actions Dashboard

Every Week SAP Solution Manager generates the Early Watch for Solution Report. This module somehow process this information and presents the users a

Page Templates

• Current Week (All customer and systems results, for a authorized user to change the
• No-Actions Template (for current customer)

Features

• Automated extraction of information from SAP Solution Manager Early Watch for Solution Report
• Result history Dashboard
• New Authorization profile to let users edit the related actions

Shortcodes

[Shortcode 1] System Panel

[Shortcode 1] Display a Single System Panel with EWA alerts and related actions Inputs:

• System ID
• Number of past weeks (default 8)
• Show Graph (default active)
• Plan Template url ( default: none)

[Shortcode 2] Landscape Panel

[Shortcode 2] Display a Single Landscape Panel with EWA alerts and related actions Inputs:

• Landscape ID
• Number of past weeks (default 8)
• Show Graph (default active)

[Shortcode 3] No-Actions Panel

[Shortcode 3] Display a table with no-related-actions alerts Inputs:

• Customer (default: current intranet customer)
• Landscape ID (default: all)
• System ID (default: all)
• Number of past weeks (default 1)
• Show Graph (default active)

Change Calendar

Features

• ICAL public url
• ICAL privated url (shows more detail, require user and password [¿Oauth?])
• Hash protection and renewal politics

Page Templates

• Calendar administration
• Calendar Hash renewal
• Calendar usage stats

Options

• Public & Private Security hash complexity
• Public & Private Security hash date expiration
• Public & Private Security hash

BP Calendar

• ICAL Publication
• Active Timeline visualization
• Repeat events
• Each Site/customer has its own BP backend editor. From Specific shortcodes you can display all, some, none, but you should only edit and manage calendars from customer site.

Features

Options

Project Management

Features

• Project Request automation to every user
• Multi-Project Dashboard
• PM Roles for PMO edition

Page Templates

• Project Request (mobile view)

Shortcodes

• Multi-customer Dashboard
• Customer Multi-Project Dashboard

Customer

• id
• code
• shortname
• blog_id
• sapcustno ***

CUSTOMER_SAPCUSTNO

• id
• customer_id
• sapcustno

System

• id
• customer_id *** No necesariamente
• system_no
• inst_no
• sid
• landscape_id
• enviroment_id

EWA

• id
• system_no
• ewa_session_no
• planned_date
• ewa_status
• ewa_rating

EWA_STATUS

• id
• rating_rating
• icon
• css_class
• hex_color
• last_modified_user_id
• last_modified_user_email
• last_modified_date
• last_modified_time

EWA_RATING

• id
• rating_rating
• icon
• css_class
• hex_color
• last_modified_user_id
• last_modified_user_email
• last_modified_date
• last_modified_time

ALERT

• id
• ewa_session_no
• alert_group
• alert_rating
• alert_no
• alert_text
• auto_asign
• hidden
• party_id
• action_id
• customer_flag
• last_modified_user_id
• last_modified_user_email
• last_modified_date
• last_modified_time

ALERT_RATING

• id
• alert_rating
• icon
• css_class
• hex_color
• last_modified_user_id
• last_modified_user_email
• last_modified_date
• last_modified_time

ALERT_PRIORITY

• id
• alert_group
• alert_no
• priority
• reference_link
• last_modified_user_id
• last_modified_user_email
• last_modified_date
• last_modified_time

Landscape

Environment