diff --git a/.github/styles/config/vocabularies/Doc/accept.txt b/.github/styles/config/vocabularies/Doc/accept.txt index 2344352f..c0d40290 100644 --- a/.github/styles/config/vocabularies/Doc/accept.txt +++ b/.github/styles/config/vocabularies/Doc/accept.txt @@ -59,3 +59,18 @@ VMware Xompass Zabbix RCSs +productized +support@transpara.com +SLAs +Aspentech +Timestream +Modbus +Splunk +telco +Nordstrom +Zappos +Seeq +architected +Yokogawa +Cognite +SQLuser \ No newline at end of file diff --git a/.github/styles/config/vocabularies/docs/accept.txt b/.github/styles/config/vocabularies/docs/accept.txt index 2344352f..c0d40290 100644 --- a/.github/styles/config/vocabularies/docs/accept.txt +++ b/.github/styles/config/vocabularies/docs/accept.txt @@ -59,3 +59,18 @@ VMware Xompass Zabbix RCSs +productized +support@transpara.com +SLAs +Aspentech +Timestream +Modbus +Splunk +telco +Nordstrom +Zappos +Seeq +architected +Yokogawa +Cognite +SQLuser \ No newline at end of file diff --git a/visual-kpi-docs/docs/setup-and-administration/installation/prepare-your-system.mdx b/visual-kpi-docs/docs/setup-and-administration/installation/prepare-your-system.mdx index 4cf80de4..eb867521 100644 --- a/visual-kpi-docs/docs/setup-and-administration/installation/prepare-your-system.mdx +++ b/visual-kpi-docs/docs/setup-and-administration/installation/prepare-your-system.mdx @@ -145,15 +145,15 @@ Below you find this steps exemplified: ### Confirm SQL Installation and Permissions -To install the Visual KPI Server and ensure that it operates as expected, you’ll need SQL Server with admin or better permissions enabled. +To install the Visual KPI Server and ensure that it operates as expected, you'll need SQL Server with admin or better permissions enabled. :::info -This refers to the SQL Server database that is used by Visual KPI for all configuration information. This database is essential for Visual KPI to function correctly. It should be noted that this does not apply to using SQL Server as a source of data at runtime as an interface, which is also possible. +This refers to the SQL Server database that's used by Visual KPI for all configuration information. This database is essential for Visual KPI to function correctly. It should be noted that this doesn't apply to using SQL Server as a source of data at runtime as an interface, which is also possible. ::: -Make sure you have access to SQL Server somewhere on the network or locally. You are not required to install it locally, but Visual KPI does require that SQL Management Studio client tools be stored locally so that changes can be made or permissions can be managed. +Make sure you have access to SQL Server somewhere on the network or locally. You aren't required to install it locally, but Visual KPI does require that SQL Management Studio client tools be stored locally so that changes can be made or permissions can be managed. -Before you start the Visual KPI installation, check your privileges on the SQL Server. The logged-in user must have certain privileges on the SQL Server as the Visual KPI Server is being installed. Because the Visual KPI database needs read and write permissions to the SQL Server, you’ll need the following privileges, depending on the task: +Before you start the Visual KPI installation, check your privileges on the SQL Server. The logged-in user must have certain privileges on the SQL Server as the Visual KPI Server is being installed. Because the Visual KPI database needs read and write permissions to the SQL Server, you'll need the following privileges, depending on the task: - **Installation of Visual KPI**: Local admin on the Windows Server machine for the installing user. For SQL Server, you must have rights to create and delete databases, execute stored procedures, add tables/views and drop tables/views. - **Upgrading and maintaining Visual KPI**: Local admin on the Windows Server machine for the user. For SQL Server, you must have rights to execute stored procedures, add tables/views and drop tables/views. diff --git a/visual-kpi-docs/docs/supporting-pages/faqs/company-background-history-expertise.mdx b/visual-kpi-docs/docs/supporting-pages/faqs/company-background-history-expertise.mdx index f870d7fe..0578f312 100644 --- a/visual-kpi-docs/docs/supporting-pages/faqs/company-background-history-expertise.mdx +++ b/visual-kpi-docs/docs/supporting-pages/faqs/company-background-history-expertise.mdx @@ -13,13 +13,13 @@ import SearchWrapper from '@site/src/components/accordion/SearchWrapper'; - We have deep software and industrial backgrounds, with team members coming from the likes of Microsoft, OSIsoft, Honeywell, Accenture, and Aspen Tech. This is the third software company we've created, and we have a particular passion for productized solutions. With 500+ public releases under our belts, you get to benefit from all that rigor, even if you're not using Transpara in a hardcore, industrial environment. + We've deep software and industrial backgrounds, with team members coming from the likes of Microsoft, OSIsoft, Honeywell, Accenture, and Aspen Tech. This is the third software company we've created, and we've a particular passion for productized solutions. With 500+ public releases under our belts, you get to benefit from all that rigor, even if you're not using Transpara in a hardcore, industrial environment. - We are a small but highly active group of contrarians who've been building and releasing industrial-strength enterprise software products for decades. We have thousands of releases under our belts, 100s of happy customers across 25+countries, and the battle scars to prove it. + We're a small but highly active group of contrarians who've been building and releasing industrial-strength enterprise software products for decades. We've thousands of releases under our belts, hundreds of happy customers across more than 25 countries, and the battle scars to prove it. - There are a number of ways you can move forward. Try these out: + You can move forward in a number of ways. Try these out: - Take the training - Check out our website - Schedule a live demo and Q&A diff --git a/visual-kpi-docs/docs/supporting-pages/faqs/competition.mdx b/visual-kpi-docs/docs/supporting-pages/faqs/competition.mdx index 1f3ef0b7..468dd800 100644 --- a/visual-kpi-docs/docs/supporting-pages/faqs/competition.mdx +++ b/visual-kpi-docs/docs/supporting-pages/faqs/competition.mdx @@ -13,7 +13,7 @@ import SearchWrapper from '@site/src/components/accordion/SearchWrapper'; - You can find all of the details about our pricing model and options at https://transpara.com/pricing. We offer multiple tiers of features, including Pro, Enterprise, and Enterprise ADI, and within each tier it is priced by the number of users who will access the system (named or concurrent users). + You can find all of the details about our pricing model and options at https://transpara.com/pricing. We offer multiple tiers of features, including Pro, Enterprise, and Enterprise ADI, and within each tier it's priced by the number of users who will access the system (named or concurrent users).
test
support

To get an estimate for your particular situation, please contact our [Support](support@transpara.com).

@@ -29,7 +29,7 @@ import SearchWrapper from '@site/src/components/accordion/SearchWrapper'; - **Context and cognitive load**: Most applications visualize tons of data but require the users to interpret it, look around, and figure out on their own what needs their attention. Transpara believes software should do more of the work, so we prioritize alerts so the system can proactively tell you when something needs your attention and take you right to it. When visualizing data, we focus on highlighting KPIs with color, status, and meaning that can be filtered easily to focus on issues and promote exception-based thinking. We focus on reducing the cognitive load required by users so your team can make better decisions faster. - - **Mobile-first**: Long gone are the days where everyone is at their desk when things go wrong or opportunities are spotted. A core aspect of any real-time system is that your subject matter experts need access from anywhere to troubleshoot issues. With Transpara, every screen automatically works on any device and every feature is supported no matter what screen size. Oh, and we support huge screens too! + - **Mobile-first**: Long gone are the days where everyone is at their desk when things go wrong or opportunities are spotted. A core aspect of any real-time system is that your subject matter experts need access from anywhere to troubleshoot issues. With Transpara, every screen automatically works on any device and every feature is supported no matter what screen size. Oh, and we support huge screens too. - **Automation**: Transpara eliminates tons of manual effort through automated configuration capabilities like our Remote Context Service (RCS) and the ability for the software to change on the fly based on changing conditions. @@ -37,31 +37,31 @@ import SearchWrapper from '@site/src/components/accordion/SearchWrapper'; - **Fast and lightweight**: Say goodbye to spinning circles while you wait for data to load. The way Transpara's interfaces work, along with keeping metadata and data separated, results in a lighting-fast application that never slows down your systems or makes your users wait. - - **Industrial strength scale and security**: Transpara was born of industrial roots, so we are right at home monitoring and visualizing high-scale and frequently changing telco environments, nuclear power plants, mines, oil refineries, satellites, smart cities, and more. Even if you are only using it for slow-moving business data, you can benefit from the hundreds of industrial customers that battle-test it daily and have for years. + - **Industrial strength scale and security**: Transpara was born of industrial roots, so we're right at home monitoring and visualizing high-scale and frequently changing telco environments, nuclear power plants, mines, oil refineries, satellites, smart cities, and more. Even if you are only using it for slow-moving business data, you can benefit from the hundreds of industrial customers that battle-test it daily and have for years. - **Customer support and expertise**: Transpara aims to be the Nordstrom or Zappos of software. We love interacting with customers personally and everyone you will speak with is a deep expert in not only our product but often many of the other systems it interfaces with (and we often help with those too). We often tell customers to skip combing through the docs and instead, just jump on a web meeting with us and we will help you with any feature or question. Our support motto is simple: “Call for any or no reason.” - You can, but that doesn't always mean you should. It boils down to value. As an example, we often get asked by customers if they can replace their BI tools with Transpara, and the answer is usually no (unless they are trying to incorrectly use these tools for use cases we are much better for). In most cases, we start by leveraging existing tools to provide immediate value and then you can decide over time to replace other applications or modernize (without impacting how to use Transpara). + You can, but that doesn't always mean you should. It boils down to value. As an example, we often get asked by customers if they can replace their BI tools with Transpara, and the answer is usually no (unless they're trying to incorrectly use these tools for use cases we're much better for). In most cases, we start by leveraging existing tools to provide immediate value and then you can decide over time to replace other applications or modernize (without impacting how to use Transpara). - In most cases, no. Most of our customers also have BI tools and use them in complementary ways, but they are very different: + In most cases, no. Most of our customers also have BI tools and use them in complementary ways, but they're very different: - **Different users**: BI tools focus on analysts, report generators, and folks who work with more static data, while Transpara focuses on operations users like maintenance, safety, compliance, ops management, and others. BI tools also require deep training or data expertise to be useful. - - **Different use cases**: BI tools focus on investigating past events, deep analysis of static data sets, report generation, and what-if analysis, while Transpara focuses on data that is in motion, alerting, early warning and prediction, leading indicators, exception-based monitoring, and other operational use cases. + - **Different use cases**: BI tools focus on investigating past events, deep analysis of static data sets, report generation, and what-if analysis, while Transpara focuses on data that's in motion, alerting, early warning and prediction, leading indicators, exception-based monitoring, and other operational use cases. - **Different data sources**: There is often overlap and support for many by both applications, but BI tools really excel at relational and spreadsheet data, while Transpara excels at time-series, operational, industrial, and other moving data sources. - - **Different approach**: BI tools are just that: tools. This means that users leverage them to build applications, create visualizations manually, import and massage data, and generate static reports. Transpara is an application that is fed from live data sources and is configured by defining KPIs, a hierarchy of information, and other core system patterns. Visualizations are generated automatically and are updated in near real-time without the need to create everything from scratch. It is also a system and not a set of separate pages that may or may not be related. + - **Different approach**: BI tools are just that: tools. This means that users leverage them to build applications, create visualizations manually, import and massage data, and generate static reports. Transpara is an application that's fed from live data sources and is configured by defining KPIs, a hierarchy of information, and other core system patterns. Visualizations are generated automatically and are updated in near real-time without the need to create everything from scratch. It's also a system and not a set of separate pages that may or may not be related. Transpara can also interface and integrate with existing BI solutions, extracting even more value in the process. - In most cases, no. These tools are focused on engineers and deep trend analysis, so they are often used along side of Transpara at our customers. While they and many other applications can put data on a screen and have many trending features, the users, use cases and approach are very different. Transpara is often used for a larger number of users, including management, field staff, and operations to surface issues that may them be investigated in great detail using Seeq and others. + In most cases, no. These tools are focused on engineers and deep trend analysis, so they're often used along side of Transpara at our customers. While they and many other applications can put data on a screen and have many trending features, the users, use cases and approach are very different. Transpara is often used for a larger number of users, including management, field staff, and operations to surface issues that may them be investigated in great detail using Seeq and others. PI Vision and other tools from large industrial vendors (AVEVA, Aspentech, GE, Honeywell, ABB, Rockwell, Yokogawa and others) are usually tied to a single data source provided by that vendor and are less of a focus for those companies. Transpara is data source agnostic, so we easily span all sources and can aggregate data without requiring migration. @@ -70,7 +70,7 @@ import SearchWrapper from '@site/src/components/accordion/SearchWrapper'; - **Focus**: It puts you in the software business instead of your core business. - - **Maturity**: The Transpara platform was developed over many years by industry experts and professional developers and provides a level of automation, productization, and ease of use that is difficult to replicate with a custom project. + - **Maturity**: The Transpara platform was developed over many years by industry experts and professional developers and provides a level of automation, productization, and ease of use that's difficult to replicate with a custom project. - **Risk**: When the original team leaves or changes jobs, the ability to maintain, support, and enhance the application also goes away. How many applications have died in this process. diff --git a/visual-kpi-docs/docs/supporting-pages/faqs/implementation.mdx b/visual-kpi-docs/docs/supporting-pages/faqs/implementation.mdx index fb23f197..c5c07699 100644 --- a/visual-kpi-docs/docs/supporting-pages/faqs/implementation.mdx +++ b/visual-kpi-docs/docs/supporting-pages/faqs/implementation.mdx @@ -13,7 +13,7 @@ import SearchWrapper from '@site/src/components/accordion/SearchWrapper'; - If your organization's IT governance has strict requirements for ensuring that our installation media have not been altered, you can contact us at support@transpara.com. We will be happy to provide you with the relevant MD5 or SHA checksum to validate any Visual KPI build that you require. + If your organization's IT governance has strict requirements for ensuring that our installation media haven't been altered, you can contact us at support@transpara.com. We will be happy to provide you with the relevant MD5 or SHA checksum to validate any Visual KPI build that you require. ## Why checksums matter @@ -51,24 +51,27 @@ import SearchWrapper from '@site/src/components/accordion/SearchWrapper'; To learn more about how to use Visual KPI seach feature refer to the [Search page](/docs/end-user/basic-navigation/search) of the Basic Navigation guide. + - No. Transpara is not a data lake unless you specifically want it to be. Transpara is designed to leverage your existing data sources and applications to provide immediate value without an expensive, time-consuming data migration project. Most of our customers leave their data in existing sources (wherever makes the most sense) and put that data to use in Transpara on the fly. It even lets you change your data sources without disruption. + No. Transpara isn't a data lake unless you specifically want it to be. Transpara is designed to leverage your existing data sources and applications to provide immediate value without an expensive, time-consuming data migration project. Most of our customers leave their data in existing sources (wherever makes the most sense) and put that data to use in Transpara on the fly. It even lets you change your data sources without disruption. + Yes. Transpara gives you the power to automate the configuration of the system based on existing applications or systems. Using a Transpara Remote Context Service (RCS), the system reads metadata dynamically from applications like AVEVA OSIsoft AF, VMware, Zabbix, Aspentech inmation and other applications where this information lives. We even support RCS creation against custom sources of configuration information. You can learn more about our RCS feature at [training link]. + - Transpara is not a SaaS application, so you are never sending your data to us or relying on us to manage security, privacy, users or your intellectual property. The software can live on-premise or in your own private or public cloud environment, under your control and following your own IT and security policies. It is cloud-friendly (containers, scale-out, etc) but equally at home on servers or virtual machines inside your own local environments or data centers. - - - Transpara is a completely portable platform with no specific allegiance to hardware, VM platforms or cloud providers. It is also a product, so it is simple to migrate or move between systems. We have hundreds of on-premise systems running at customers and in various private or public cloud environments (Azure, AWS, GCP). Curious about a specific implementation? Just ask us [link]. + Transpara isn't a SaaS application, so you are never sending your data to us or relying on us to manage security, privacy, users or your intellectual property. The software can live on-premise or in your own private or public cloud environment, under your control and following your own IT and security policies. It's cloud-friendly (containers, scale-out, etc) but equally at home on servers or virtual machines inside your own local environments or data centers. + - Transpara is a completely portable platform with no specific allegiance to hardware, VM platforms or cloud providers. It is also a product, so it is simple to migrate or move between systems. We have hundreds of on-premise systems running at customers and in various private or public cloud environments (Azure, AWS, GCP). Curious about a specific implementation? Just ask us [link]. + Transpara is a completely portable platform with no specific allegiance to hardware, VM platforms or cloud providers. It's also a product, so it's simple to migrate or move between systems. We've hundreds of on-premise systems running at customers and in various private or public cloud environments (Azure, AWS, GCP). Curious about a specific implementation? Just ask our [Support](support@transpara.com). - - Very easy. Transpara doesn’t lock you in or make it difficult to get at your data or migrate away, even if we are a primary data store or if you have significant analytics defined and executing in the platform. We hate being held hostage by vendors just as much as you do. + + + Very easy. Transpara doesn't lock you in or make it difficult to get at your data or migrate away, even if we're a primary data store or if you have significant analytics defined and executing in the platform. We hate being held hostage by vendors just as much as you do. + Yes. Transpara supports templates at any level, including but not limited to the following: - Group templates (hierarchy and asset model) @@ -81,9 +84,11 @@ import SearchWrapper from '@site/src/components/accordion/SearchWrapper'; We work with high-scale and large systems where templates are critical for success. It would be impossible to manage a system with hundreds of thousands of metrics if there were no templates. + - As little as 90 minutes in some cases, but to be safe we usually say it is measured in days, not weeks or months. Transpara is a product, so the deployment is straightforward and doesn’t involve custom code or project-ware. The length of time your implementation will take will depend on your specific needs, but Transpara was designed to eliminate deployment time and risk (which benefits you and us). In extremely complex environments, we would still have you operational in less than a month. + As little as 90 minutes in some cases, but to be safe we usually say it's measured in days, not weeks or months. Transpara is a product, so the deployment is straightforward and doesn't involve custom code or project-ware. The length of time your implementation will take will depend on your specific needs, but Transpara was designed to eliminate deployment time and risk (which benefits you and us). In extremely complex environments, we would still have you operational in less than a month. + This depends heavily on your specific use, but in most cases we require just the following: - A home for the software. This can be a local virtual machine on an existing server, dedicated on-premise hardware, or a cloud environment. Detailed system requirements and prerequisites can be found at the [Installation guide](/docs/setup-and-administration/installation/prepare-your-system). @@ -93,5 +98,6 @@ import SearchWrapper from '@site/src/components/accordion/SearchWrapper'; Deployment is handled remotely via web meetings and Transpara does not require direct access to your systems. + diff --git a/visual-kpi-docs/docs/supporting-pages/faqs/integrations.mdx b/visual-kpi-docs/docs/supporting-pages/faqs/integrations.mdx index 2f9a929e..c4af7dfa 100644 --- a/visual-kpi-docs/docs/supporting-pages/faqs/integrations.mdx +++ b/visual-kpi-docs/docs/supporting-pages/faqs/integrations.mdx @@ -29,7 +29,7 @@ import SearchWrapper from '@site/src/components/accordion/SearchWrapper'; - We have support for thousands of sources and even have one customer interfacing with over 100 sources against a single Transpara system. You can mix and match data from various sources, combine data from multiple sources using calculations, and even get various attributes dynamically from source (e.g. get location data for a group or KPI for a moving object from one source while the data comes from other sources). + We've support for thousands of sources and even have one customer interfacing with over 100 sources against a single Transpara system. You can mix and match data from various sources, combine data from multiple sources using calculations, and even get various attributes dynamically from source (for example, get location data for a group or KPI for a moving object from one source while the data comes from other sources). No. One of the most unique aspects of Transpara's approach is that you can leave data in your existing systems and put it to use on-the-fly, leveraging your existing investments and eliminating the most costly, time-consuming and painful part of any data project. If or when required, data can be stored in Transpara time-series analytics cache for the purpose of time-based calculations, analytics that span multiple data sources, or when you don't already have existing sources. @@ -46,10 +46,10 @@ import SearchWrapper from '@site/src/components/accordion/SearchWrapper';
  • Slow moving or manually entered data, including manual data entry features in Transpara along with Excel, CSV, web form applications and more.
  • IT, Cloud and Security data, including applications like VMware, Zabbix, Splunk and many others.
    • - Even if we have never encountered a particular data source, there are usually no technical limitations stopping us from interfacing with it. Usually the only thing that gets in our way is politics. + Even if we've never encountered a particular data source, there are usually no technical limitations stopping us from interfacing with it. Usually the only thing that gets in our way is politics.     - Yes! Transpara believes you should leverage all of the tools and applications that provide value to you. We support integrations with data science tools like Jupyter Notebooks, R, Python and specialized or cloud-based analytics platforms (machine learning, AI, etc). If you are curious about integration with a specific tool or application, just reach out and we can discuss it [link]. + Yes. Transpara believes you should leverage all of the tools and applications that provide value to you. We support integrations with data science tools like Jupyter Notebooks, R, Python and specialized or cloud-based analytics platforms (machine learning, AI, etc). If you are curious about integration with a specific tool or application, just reach out to our [Support](support@transpara.com) and we can discuss it. Yes. Transpara easily integrates with applications like Power BI, Tableau and others, either as a source of data for Transpara or as a client tool for analysis and reporting. @@ -58,7 +58,7 @@ import SearchWrapper from '@site/src/components/accordion/SearchWrapper'; Transpara works with Excel in several ways: 1. As a data source with our native Excel interface, 2. With the native ability to export data to Excel/CSV for further analysis and charting, and - 3. Our native authoring client (Transpara Designer) is based on Excel so it is already familiar to new users. Excel is widely known as the most popular developer language and analytics tool on the planet, so we integrate deeply wherever possible. + 3. Our native authoring client (Transpara Designer) is based on Excel so it's already familiar to new users. Excel is widely known as the most popular developer language and analytics tool on the planet, so we integrate deeply wherever possible.     diff --git a/visual-kpi-docs/docs/supporting-pages/faqs/quickstart-pilot.mdx b/visual-kpi-docs/docs/supporting-pages/faqs/quickstart-pilot.mdx index 1dddf0b7..a8f2e9fa 100644 --- a/visual-kpi-docs/docs/supporting-pages/faqs/quickstart-pilot.mdx +++ b/visual-kpi-docs/docs/supporting-pages/faqs/quickstart-pilot.mdx @@ -14,7 +14,7 @@ import SearchWrapper from '@site/src/components/accordion/SearchWrapper'; We can spin up a pilot in less than four weeks. - A normal pilot is up and running in a matter of days. We focused on making Transpara productized— not projectware— so it doesn't require a ton of IT work. There are no six-month evaluations, consultants, etc., so you can spend more time thinking about what you really care about. + A normal pilot is up and running in a matter of days. We focused on making Transpara productized, not projectware, so it doesn't require a ton of IT work. Transpara doesn't have six-month evaluations, consultants, etc., so you can spend more time thinking about what you really care about. With our Quickstart Program, you'll get a 60-day license key to ensure fit. During the entire time frame, we support you as a full-blown customer. diff --git a/visual-kpi-docs/docs/supporting-pages/faqs/support-services.mdx b/visual-kpi-docs/docs/supporting-pages/faqs/support-services.mdx index 522cbf25..88a767c6 100644 --- a/visual-kpi-docs/docs/supporting-pages/faqs/support-services.mdx +++ b/visual-kpi-docs/docs/supporting-pages/faqs/support-services.mdx @@ -13,16 +13,16 @@ import SearchWrapper from '@site/src/components/accordion/SearchWrapper'; - We offer all kinds of services. The truth is 95% of our customers don't require technical consulting and can get by with just our proactive product support. We also offer free online training and paid, custom training, as well as consulting for deep product and industry experts. We have partners who can do all the other forms of consultancy, system integration, etc., if required. + We offer all kinds of services. The truth is 95% of our customers don't require technical consulting and can get by with just our proactive product support. We also offer free online training and paid, custom training, as well as consulting for deep product and industry experts. We've partners who can do all the other forms of consultancy, system integration, etc., if required. - We do approximately 20 to 40 releases per year, but there's no need for you to upgrade at the same pace we release software. Our existing customers take a range of approaches— from upgrading every time to not upgrading for years— but it averages out at roughly every quarter to every 6 months. Upgrading takes just minutes and is backwards compatible. + We do approximately 20 to 40 releases per year, but there's no need for you to upgrade at the same pace we release software. Our existing customers take a range of approaches, from upgrading every time to not upgrading for years, but it averages out at roughly every quarter to every 6 months. Upgrading takes just minutes and is backwards compatible. You can contact us anytime at support@transpara.com or via our online contact form at transpara.com/support. Our turnaround times are fast. We also maintain an online Knowledge Base and Training content. - We have multiple tiers of support, with more aggressive SLAs at each tier. Contact us for more details. + We've multiple tiers of support, with more aggressive SLAs at each tier. Contact us for more details. \ No newline at end of file diff --git a/visual-kpi-docs/docs/supporting-pages/faqs/technical.mdx b/visual-kpi-docs/docs/supporting-pages/faqs/technical.mdx index 7be26fac..92774bf1 100644 --- a/visual-kpi-docs/docs/supporting-pages/faqs/technical.mdx +++ b/visual-kpi-docs/docs/supporting-pages/faqs/technical.mdx @@ -14,11 +14,11 @@ import StylizedImage from '@site/src/components/StylizedImage/StylizedImage'; - Yes, it is possible to use a manual override or a dynamic override based on a condition or a value in a data source. + Yes, it's possible to use a manual override or a dynamic override based on a condition or a value in a data source. - The best way to stop false alerts in Visual KPI when you have a piece of equipment that is OFF is to set the status to **Not in Service**. + The best way to stop false alerts in Visual KPI when you have a piece of equipment that's OFF is to set the status to **Not in Service**. @@ -231,9 +231,9 @@ import StylizedImage from '@site/src/components/StylizedImage/StylizedImage'; - Visual KPI will not allow you to delete an interface when you have associated data. If you're trying to delete an interface via Visual KPI Server Manager, you may get a message that looks like this: + Visual KPI won't allow you to delete an interface when you have associated data. If you're trying to delete an interface via Visual KPI Server Manager, you may get a message that looks like this: ``` - Interface [interface name] is referenced and cannot be deleted. + Interface [interface name] is referenced and can't be deleted. ``` Deleting an interface in Visual KPI requires removing all associated data, including KPIs, Charts, and Trends, before using Visual KPI Server Manager. @@ -279,7 +279,7 @@ import StylizedImage from '@site/src/components/StylizedImage/StylizedImage'; alt="radio button selection" /> -
    note

    If the radio button is not visible in the User Interface options, you may have an outdated version of Microsoft Office.

    +
    note

    If the radio button isn't visible in the User Interface options, you may have an outdated version of Microsoft Office.

    ## Solution 2: Optimize Windows Display Settings @@ -324,31 +324,31 @@ import StylizedImage from '@site/src/components/StylizedImage/StylizedImage';     - Transpara is not a SaaS application, so you are never sending your data to us or relying on us to manage security, privacy, users or your intellectual property. The software can live on-premise or in your own private or public cloud environment, under your control and following your own IT and security policies. It is cloud-friendly (containers, scale-out, etc) but equally at home on servers or virtual machines inside your own local environments or data centers. + Transpara isn't a SaaS application, so you are never sending your data to us or relying on us to manage security, privacy, users or your intellectual property. The software can live on-premise or in your own private or public cloud environment, under your control and following your own IT and security policies. It's cloud-friendly (containers, scale-out, etc) but equally at home on servers or virtual machines inside your own local environments or data centers. - No. While Transpara is well-known for its visualization capabilities and user experience, it is an entire operational intelligence, monitoring, alerting, and analytics platform that includes interfaces to thousands of sources (read and/or extract), a high-scale contextual layer with limitless attributes and templates (knowledge graph), an advanced high-scale advanced analytics engine, a powerful time-series data store and more. It can even be used with other visualization software (even though we are quite proud of ours). + No. While Transpara is well-known for its visualization capabilities and user experience, it's an entire operational intelligence, monitoring, alerting, and analytics platform that includes interfaces to thousands of sources (read and/or extract), a high-scale contextual layer with limitless attributes and templates (knowledge graph), an advanced high-scale advanced analytics engine, a powerful time-series data store and more. It can even be used with other visualization software (even though we're quite proud of ours). - The view is technically “near real-time” which means the visualizations on the screen update automatically in just seconds when data changes, and moving around in time or drilling in for more detail doesn't slow things down. For the data frequency itself, we support just about any frequency including data that changes thousands of times per second or more. And yes, due to our unique approach to interacting with data across many sources without the requirement to migrate or copy data, we can do this at virtually any scale. We have customers with over 100 data sources running against a single Transpara system, others with hundreds of thousands of KPIs moving in real-time, and still more with data that changes hundreds or thousands of times per second. + The view is technically “near real-time” which means the visualizations on the screen update automatically in just seconds when data changes, and moving around in time or drilling in for more detail doesn't slow things down. For the data frequency itself, we support just about any frequency including data that changes thousands of times per second or more. And yes, due to our unique approach to interacting with data across many sources without the requirement to migrate or copy data, we can do this at virtually any scale. We've customers with over 100 data sources running against a single Transpara system, others with hundreds of thousands of KPIs moving in real-time, and still more with data that changes hundreds or thousands of times per second. - Near real-time, sometimes summarized as NRT, is a technical term used to define the exact parameters of “real-time” in the context of data processing. While Transpara is all about speed, we are not a control system and we are not flying fighter jets. Regardless of the frequency of the data itself, Transpara users are not looking for their screens to update more than every few seconds. In fact, updating faster than NRT would be a distraction and annoying when it comes to visualization. Outside of that, we are also normally working with data in different locations (cloud and on-premise, internal or external, different physical sites around the world, etc) so physics always plays a role in how fast data can logically travel to the platform and out to users. Summary: It's really fast, but not hard real-time. + Near real-time, sometimes summarized as NRT, is a technical term used to define the exact parameters of “real-time” in the context of data processing. While Transpara is all about speed, we're not a control system and we're not flying fighter jets. Regardless of the frequency of the data itself, Transpara users aren't looking for their screens to update more than every few seconds. In fact, updating faster than NRT would be a distraction and annoying when it comes to visualization. Outside of that, we're also normally working with data in different locations (cloud and on-premise, internal or external, different physical sites around the world, etc) so physics always plays a role in how fast data can logically travel to the platform and out to users. Summary: It's really fast, but not hard real-time. - Transpara can support data resolution up to thousands of samples per second (and even demonstrated picosecond resolution once). While few operational environments require such high-frequency data, we have architected our system to support whatever might be thrown at it. + Transpara can support data resolution up to thousands of samples per second (and even demonstrated picosecond resolution once). While few operational environments require such high-frequency data, we've architected our system to support whatever might be thrown at it. - First, there is no requirement to store your data in Transpara, as we easily leverage your existing data sources and applications without the need to migrate or copy data. That said, Transpar includes a high-scale, high-frequency time-series and relational database that can be used as a cache for analytics or as a primary data store, and there is no architectural limit to the amount of data that can be stored (at full resolution). Most of our customers store all of their data forever (decades) with commodity infrastructure and without the need for separate archiving, lossy compression or cold storage. + First, there is no requirement to store your data in Transpara, as we easily leverage your existing data sources and applications without the need to migrate or copy data. That said, Transpara includes a high-scale, high-frequency time-series and relational database that can be used as a cache for analytics or as a primary data store, and there is no architectural limit to the amount of data that can be stored (at full resolution). Most of our customers store all of their data forever (decades) with commodity infrastructure and without the need for separate archiving, lossy compression or cold storage. - No, there is no limit to the number of metrics you can implement. We have existing customers with hundreds of thousands of KPIs and extensive hierarchies in production for years, and internally we test everything to millions of metrics, KPIs, groups and more. If you have a larger environment, we would love to work with it! + No, there is no limit to the number of metrics you can implement. We've existing customers with hundreds of thousands of KPIs and extensive hierarchies in production for years, and internally we test everything to millions of metrics, KPIs, groups and more. If you have a larger environment, we would love to work with it. @@ -356,11 +356,11 @@ import StylizedImage from '@site/src/components/StylizedImage/StylizedImage'; - Yes! Transpara has hard-core industrial roots and is used daily in high-security, high-safety, high-frequency and high-reliability environments like nuclear power, oil refining, satellites, manufacturing, telecommunications, and more. Even though that is our expertise, we also are happy with slower-moving data or less-than-mission-critical environments too. + Yes. Transpara has hard-core industrial roots and is used daily in high-security, high-safety, high-frequency and high-reliability environments like nuclear power, oil refining, satellites, manufacturing, telecommunications, and more. Even though that's our expertise, we also are happy with slower-moving data or less-than-mission-critical environments too. - Transpara is not a competitor to traditional historians, but does include a high-scale, high-speed time-series database. For most of our customers, Transpara interfaces directly with existing historians (and many other sources) to read historical, current and future data, including: + Transpara isn't a competitor to traditional historians, but does include a high-scale, high-speed time-series database. For most of our customers, Transpara interfaces directly with existing historians (and many other sources) to read historical, current and future data, including: - AVEVA OSIsoft PI (and AF) - GE Proficy - Aspentech inmation and IP.21 diff --git a/visual-kpi-docs/docs/supporting-pages/faqs/use-cases-customers.mdx b/visual-kpi-docs/docs/supporting-pages/faqs/use-cases-customers.mdx index b9122011..d5d97a12 100644 --- a/visual-kpi-docs/docs/supporting-pages/faqs/use-cases-customers.mdx +++ b/visual-kpi-docs/docs/supporting-pages/faqs/use-cases-customers.mdx @@ -16,7 +16,7 @@ import SearchWrapper from '@site/src/components/accordion/SearchWrapper'; Everyone from operators to management and field staff. We focus heavily on making software accessible to everyone, but never forget our ‘geek.' Some of our customers use Transpara in an IT sense but, then again, it often folds into other use cases for security, etc. Safety, quality, compliance/environmental, field staff/maintenance… Transpara works for everyone in any operational use case. - The Transpara platform is not custom-built for a specific industry. In fact, it can be used in any industry or horizontal. Since our background and history center around process industries, the Transpara platform comes with a rigor, speed, and scale required by high-safety environments, but it can be used absolutely anywhere. + The Transpara platform isn't custom-built for a specific industry. In fact, it can be used in any industry or horizontal. Since our background and history center around process industries, the Transpara platform comes with a rigor, speed, and scale required by high-safety environments, but it can be used absolutely anywhere. Transpara's design allows for easy implementation in any industry. We work with a wide range of companies across a variety of industries, including but not limited to: - Energy & Utilities @@ -35,7 +35,7 @@ import SearchWrapper from '@site/src/components/accordion/SearchWrapper'; Very. Transapara is designed for rapid and repeatable implementation. Many of our customers have expanded into global rollouts with 25 or more sites - Yes, we have sample KPIs not only at an industry level, but also at sub-industry, role-based and use case-based levels + Yes, we have sample P' only at an industry level, but also at sub-industry, role-based and use case-based levels How do you define “largest?” We define it in a number of ways at Transpara. Our “largest” deployments have been defined in terms of: