Analysis of Communication Survey

The "refugee communication survey" has been developped by UNHCR Jordan. The goals were:

• Establish a baseline to measure future achievements of our communication strategy
• Establish coordination opportunities
• Define priorities in terms of needs and interventions.

The survey has three major parts

1. Communication needs: Establish main topics where there’s a lack of information (document, assistance, legal support, etc.) and the possible reasons for the gaps

2. Communication channels: Define used channel (mobile, tv, radio, net, social networks, leaflet..) , how often they are used and how far they are trusted

3. Feedback mechanism: Assess existing feedback system and how they can be improved

This analysis is organised through 5 scripts

0-packages.R loads all required R packages

1-clean.R : merge the data that were obtained from tow data collection systems (LimeSurvey for phone interview & opendataKit for mobiel data collection within the camp)

2-analysis.R : reshape all the data and create the various data frame used for the plots in the report and in the presentation

3-report.Rmd : generate the report (narrative + graphs)

4-slides.R : generate slides (narrative + graphs)