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Key terms

Information and Communications Technology (ICT)

Information technology and other equipment, systems, technologies, or processes, for which the principal function is the creation, manipulation, storage, display, receipt, or transmission of electronic data and information, as well as any associated content.

Examples of ICT include, but are not limited to: computers and peripheral equipment; information kiosks and transaction machines; telecommunications equipment; customer premises equipment; multifunction office machines; software; applications; websites; videos; and electronic documents.

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maturity stage
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Granular stages used to signify the attainment or lack thereof of a specific maturity model [=dimension=].

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maturity level
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Used to signify the attainment or lack thereof of a specific maturity model [=dimension=].

organization

Include, but are not limited to: