Checkout Field Editor - extra fields don't appear for Orders in Mobile Android App

[kosiew]

Describe the bug
When using Checkout Fields Editor plugin to add an extra checkout field, it appears in the site's backend when reviewing the order, but not in the APP.

To Reproduce
Steps to reproduce the behavior:

1. Install Checkout Field Editor
2. Create a new Checkout field and add it to the customer's billing details
3. Add a product to the cart, fill this field in the Checkout and place the order.
4. Check if you can see this field (and its content) in the order editor page in the backend
5. Check if you can see this field when editing the order from the app.

Expected behavior
The field should appear in the order page too when using the APP.

Isolating the problem (mark completed items with an [x]):

• I have deactivated other plugins and confirmed this bug occurs when only WooCommerce plugin is active.
• This bug happens with a default WordPress theme active, or Storefront.
• I can reproduce this bug consistently using the steps above.

Mobile Environment
Please include:

• Device: Huawei SHT-AL09
• Android version: 9
• WooCommerce Android version: 5.1

WordPress Environment

``` ` ### WordPress Environment ###

WordPress address (URL): https://wpstore101.wpcomstaging.com
Site address (URL): https://wpstore101.wpcomstaging.com
WC Version: 4.6.0
REST API Version: ✔ 4.6.0
WC Blocks Version: ✔ 3.6.0
Action Scheduler Version: ✔ 3.1.6
WC Admin Version: ✔ 1.6.1
Log Directory Writable: ✔
WP Version: 5.5.1
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: ✔
WP Cron: ✔
Language: en_US
External object cache: ✔

Server Environment

Server Info: nginx
PHP Version: 7.3.23
PHP Post Max Size: 2 GB
PHP Time Limit: 1200
PHP Max Input Vars: 6144
cURL Version: 7.72.0
OpenSSL/1.1.0l

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.21-MariaDB-log
Max Upload Size: 2 GB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

Database

WC Database Version: 4.6.0
WC Database Prefix: wp_
Total Database Size: 12.20MB
Database Data Size: 6.70MB
Database Index Size: 5.50MB
wp_woocommerce_sessions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.14MB + Index: 0.14MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.11MB + Index: 0.11MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
wp_automatewoo_abandoned_carts: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_automatewoo_customers: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_automatewoo_customer_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_automatewoo_events: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_automatewoo_guests: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_automatewoo_guest_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_automatewoo_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_automatewoo_log_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_automatewoo_queue: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_automatewoo_queue_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_automatewoo_referrals: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_automatewoo_referral_advocate_keys: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_automatewoo_referral_invites: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.06MB + Index: 0.09MB + Engine InnoDB
wp_groups_capability: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_groups_group: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_groups_group_capability: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_groups_user_capability: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_groups_user_group: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mclean_refs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mclean_scan: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_options: Data: 1.08MB + Index: 1.03MB + Engine InnoDB
wp_postmeta: Data: 1.52MB + Index: 1.25MB + Engine InnoDB
wp_posts: Data: 0.25MB + Index: 0.06MB + Engine InnoDB
wp_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_termmeta: Data: 0.09MB + Index: 0.14MB + Engine InnoDB
wp_terms: Data: 0.06MB + Index: 0.06MB + Engine InnoDB
wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_bookings_availability: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_bookings_availabilitymeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_booking_relationships: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_deposits_payment_plans: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_deposits_payment_plans_schedule: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_points_rewards_user_points: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_points_rewards_user_points_log: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.34MB + Index: 0.55MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_warranty_products: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_bundled_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_bundled_items: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_gc_activity: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_gc_cards: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_per_product_shipping_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_table_rates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpml_mails: Data: 1.52MB + Index: 0.00MB + Engine InnoDB

Post Type Counts

attachment: 52
aw_workflow: 3
bookable_resource: 5
custom_css: 1
customize_changeset: 10
global_product_addon: 2
jp_img_sitemap: 3
jp_sitemap: 3
jp_sitemap_master: 3
nav_menu_item: 11
page: 14
post: 1
product: 53
product_variation: 35
qts_quote_request: 1
qts_scheduled_jobs: 3
revision: 19
shipping_package: 1
shop_coupon: 5
shop_order: 54
shop_subscription: 11
wc_booking: 16
wc_membership_plan: 2
wc_user_membership: 1
wcpf_item: 5
wcpf_project: 2

Security

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

Active Plugins (53)

Query Monitor: by John Blackbourn – 3.6.4
All-in-One WP Migration: by ServMask – 7.28
AutomateWoo - Refer A Friend Add-on: by WooCommerce – 2.5.6 – Installed version not tested with active version of WooCommerce 4.6.0
AutomateWoo: by WooCommerce – 5.0.3 – Installed version not tested with active version of WooCommerce 4.6.0
Code Snippets: by Code Snippets Pro – 2.14.0
Free Gifts for WooCommerce: by FantasticPlugins – 5.6 – Installed version not tested with active version of WooCommerce 4.6.0
Groups: by itthinx – 2.11.1
Gutenberg: by Gutenberg Team – 9.1.1
Jetpack by WordPress.com: by Automattic – 9.0.2
Media Cleaner: by Jordy Meow – 6.0.8
Meks Quick Plugin Disabler: by Meks – 1.0
Pressable Automated Migration: by Pressable – 4.35
Storefront Powerpack: by WooCommerce – 1.5.0
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.16.30

WooCommerce Blocks: by Automattic – 3.6.0
WooCommerce Additional Variation Images: by WooCommerce – 1.7.26 – Installed version not tested with active version of WooCommerce 4.6.0
WooCommerce Advanced Shipping Packages: by Jeroen Sormani – 1.1.7 – Installed version not tested with active version of WooCommerce 4.6.0
WooCommerce Advanced Ajax Layered Navigation: by WooCommerce – 1.4.26 – Installed version not tested with active version of WooCommerce 4.6.0
WooCommerce All Products For Subscriptions: by SomewhereWarm – 3.1.17 (update to version 3.1.18 is available) – Installed version not tested with active version of WooCommerce 4.6.0
WooCommerce Bookings: by WooCommerce – 1.15.28 (update to version 1.15.29 is available) – Installed version not tested with active version of WooCommerce 4.6.0
WooCommerce Bulk Stock Management: by WooCommerce – 2.2.29 (update to version 2.2.30 is available) – Installed version not tested with active version of WooCommerce 4.6.0
WooCommerce Cart Add-Ons: by WooCommerce – 1.15.32 – Installed version not tested with active version of WooCommerce 4.6.0
WooCommerce Chained Products: by StoreApps – 2.9.6 (update to version 2.9.8 is available) – Installed version not tested with active version of WooCommerce 4.6.0
WooCommerce Checkout Field Editor: by WooCommerce – 1.5.36 (update to version 1.5.37 is available) – Installed version not tested with active version of WooCommerce 4.6.0
WooCommerce Composite Products: by SomewhereWarm – 7.1.0 (update to version 7.1.1 is available)
WooCommerce Currency Converter: by WooCommerce – 1.6.23 – Installed version not tested with active version of WooCommerce 4.6.0
WooCommerce Deposits: by WooCommerce – 1.5.4 (update to version 1.5.5 is available) – Installed version not tested with active version of WooCommerce 4.6.0
WooCommerce Force Sells: by WooCommerce – 1.1.25 (update to version 1.1.27 is available) – Installed version not tested with active version of WooCommerce 4.6.0
WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.0 – Installed version not tested with active version of WooCommerce 4.6.0
WooCommerce Stripe Gateway: by WooCommerce – 4.5.3 – Installed version not tested with active version of WooCommerce 4.6.0
WooCommerce Gift Cards: by SomewhereWarm – 1.5.0 – Installed version not tested with active version of WooCommerce 4.6.0
WooCommerce Google Analytics Integration: by WooCommerce – 1.4.24 – Installed version not tested with active version of WooCommerce 4.6.0
WooCommerce Memberships: by SkyVerge – 1.18.0 (update to version 1.19.1 is available) – Installed version not tested with active version of WooCommerce 4.6.0
WooCommerce Min/Max Quantities: by WooCommerce – 2.4.20 – Installed version not tested with active version of WooCommerce 4.6.0
WooCommerce Mix and Match Products: by Kathy Darling – 1.10.0 (update to version 1.10.4 is available) – Installed version not tested with active version of WooCommerce 4.6.0
WooCommerce PDF Product Vouchers: by SkyVerge – 3.8.0 (update to version 3.8.1 is available) – Installed version not tested with active version of WooCommerce 4.6.0
WooCommerce Points and Rewards: by WooCommerce – 1.6.38 – Installed version not tested with active version of WooCommerce 4.6.0
WooCommerce Product Add-ons: by WooCommerce – 3.1.0 – Installed version not tested with active version of WooCommerce 4.6.0
WooCommerce Product Bundles: by SomewhereWarm – 6.4.0 (update to version 6.4.1 is available)
WooCommerce Product CSV Import Suite: by WooCommerce – 1.10.35 (update to version 1.10.37 is available) – Installed version not tested with active version of WooCommerce 4.6.0
Product Filters for WooCommerce: by WooCommerce – 1.2.2 (update to version 1.2.3 is available) – Installed version not tested with active version of WooCommerce 4.6.0
WooCommerce Shipping & Tax: by Automattic – 1.25.0 – Installed version not tested with active version of WooCommerce 4.6.0
WooCommerce Shipping Per Product v2: by WooCommerce – 2.3.11 (update to version 2.3.12 is available) – Installed version not tested with active version of WooCommerce 4.6.0
WooCommerce UPS Shipping: by WooCommerce – 3.2.27 (update to version 3.2.29 is available) – Installed version not tested with active version of WooCommerce 4.6.0
WooCommerce USPS Shipping: by WooCommerce – 4.4.46 (update to version 4.4.48 is available) – Installed version not tested with active version of WooCommerce 4.6.0
WooCommerce Smart Coupons: by StoreApps – 4.7.8 (update to version 4.10.0 is available) – Installed version not tested with active version of WooCommerce 4.6.0
WooCommerce Subscriptions Gifting: by WooCommerce – 2.1.1 – Installed version not tested with active version of WooCommerce 4.6.0
WooCommerce Subscriptions: by WooCommerce – 3.0.9 – Installed version not tested with active version of WooCommerce 4.6.0
WooCommerce Table Rate Shipping: by WooCommerce – 3.0.28 (update to version 3.0.30 is available) – Installed version not tested with active version of WooCommerce 4.6.0
WooCommerce Warranty Requests: by WooCommerce – 1.9.18 (update to version 1.9.19 is available) – Installed version not tested with active version of WooCommerce 4.6.0
WooCommerce: by Automattic – 4.6.0
WP Mail Logging: by MailPoet – 1.9.7
WP phpMyAdmin: by Puvox.software – 5.0.4

Inactive Plugins (19)

Akismet Anti-Spam: by Automattic – 4.1.6
AMP: by AMP Project Contributors – 2.0.5
Classic Editor: by WordPress Contributors – 1.6
CoBlocks: by GoDaddy – 2.5.0
Disable Real MIME Check: by Sergey Biryukov – 1.0
Facebook for WooCommerce: by Facebook – 2.0.5 – Installed version not tested with active version of WooCommerce 4.6.0
Google Ads & Marketing by Kliken: by Kliken – 1.0.5 – Installed version not tested with active version of WooCommerce 4.6.0
Hello Dolly: by Matt Mullenweg – 1.7.2
Layout Grid: by Automattic – 1.3
Mailchimp for WooCommerce: by Mailchimp – 2.4.7 – Installed version not tested with active version of WooCommerce 4.6.0
Page Optimize: by Automattic – 0.5.1
Quote Request for WooCommerce: by FantasticPlugins – 1.5 – Installed version not tested with active version of WooCommerce 4.6.0
Sensei LMS: by Automattic – 3.5.2
User Role Editor: by Vladimir Garagulya – 4.56.1
WooCommerce Custom Thank You Pages: by Jeroen Sormani – 1.0.2 (update to version 1.0.3 is available) – Installed version not tested with active version of WooCommerce 4.6.0
WooCommerce Dynamic Pricing: by Lucas Stark – 3.1.21 (update to version 3.1.22 is available) – Installed version not tested with active version of WooCommerce 4.6.0
WooCommerce Payments: by Automattic – 1.6.0
WooCommerce Xero Integration: by WooCommerce – 1.7.32 (update to version 1.7.33 is available) – Installed version not tested with active version of WooCommerce 4.6.0
WordPress.com Editing Toolkit: by Automattic – 2.7.2

Dropin Plugins (2)

advanced-cache.php: advanced-cache.php
object-cache.php: Memcached

Must Use Plugins (1)

WP.com Site Helper: by –

Settings

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: booking (booking)
bundle (bundle)
composite (composite)
external (external)
grouped (grouped)
mix and match (mix-and-match)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ✔

WC Pages

Shop base: #5 - /shop/
Cart: #6 - /cart/
Checkout: #3843 - /checkout-page/
My account: #8 - /my-account/
Terms and conditions: ❌ Page not set

Theme

Name: Storefront
Version: 2.7.0 (update to version 2.8.0 is available)
Author URL: https://woocommerce.com/
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔

Templates

Overrides: –

Memberships

Restriction mode:: Hide content only
Public content:: –
Excluded from discounts:: –
Membership plans:: 2
VIP Membership:: Members: 0Access method: Manual assignment onlyAccess length: Unlimited Subscription: No
Gym Membership:: Members: 1Access method: Product(s) purchaseAccess length: Unlimited Subscription: YesInstallment plan: No

Subscriptions

WCS_DEBUG: ✔ No
Subscriptions Mode: ✔ Live
Subscriptions Live URL: https://wpstore101.wpcomstaging.com
Subscription Statuses: trash: 1
wc-active: 8
wc-pending-cancel: 1

WooCommerce Account Connected: ✔ Yes
Active Product Key: ✔ Yes
Report Cache Enabled: ✔ Yes
Cache Update Failures: ✔ 0 failure

Store Setup

Country / State: United States (US) — New York

Subscriptions by Payment Gateway

PayPal Checkout: wc-active: 3
Stripe: trash: 1
wc-active: 6
wc-pending-cancel: 1

Payment Gateway Support

PayPal Standard: subscriptions
gateway_scheduled_payments
subscription_payment_method_change_customer
subscription_cancellation
subscription_suspension
subscription_reactivation
products
refunds

PayPal Reference Transactions Enabled: ❌ No
PayPal Checkout: products
refunds
subscriptions
subscription_cancellation
subscription_reactivation
subscription_suspension
multiple_subscriptions
subscription_payment_method_change_customer
subscription_payment_method_change_admin
subscription_amount_changes
subscription_date_changes

Stripe: products
refunds
tokenization
add_payment_method
subscriptions
subscription_cancellation
subscription_suspension
subscription_reactivation
subscription_amount_changes
subscription_date_changes
subscription_payment_method_change
subscription_payment_method_change_customer
subscription_payment_method_change_admin
multiple_subscriptions
pre-orders

Mix and Match Products

Version: 1.10.0
Database Version: 1.10.0
Template Overrides: –

Composite Products

Database Version: 7.1.0
Loopback Test: ✔
Template Overrides: –

Gift Cards

Database Version: 1.5.0
Loopback Test: ✔
Task Queueing Test: ✔

Product Bundles

Database Version: 6.4.0
Loopback Test: ✔
Template Overrides: –

All Products for WooCommerce Subscriptions

Template Overrides: –

Subscriptions Gifting

Gifted Subscriptions Count: 0

Action Scheduler

Canceled: 1
Oldest: 2020-10-01 06:55:32 +0000
Newest: 2020-10-01 06:55:32 +0000

Complete: 225
Oldest: 2020-09-19 07:07:29 +0000
Newest: 2020-10-20 06:46:42 +0000

Pending: 17
Oldest: 2020-10-20 06:51:31 +0000
Newest: 2021-08-27 09:05:35 +0000

`

</details>

[anitaa1990]

Hi there! 👋 Thank you so much for using the app! Please submit feature requests to our feature request page so it can be upvoted and picked up for future development.