diff --git a/openpype/modules/ftrack/event_handlers_user/action_where_run_ask.py b/openpype/modules/ftrack/event_handlers_user/action_where_run_ask.py
index 0d69913996d..65d1b42d82b 100644
--- a/openpype/modules/ftrack/event_handlers_user/action_where_run_ask.py
+++ b/openpype/modules/ftrack/event_handlers_user/action_where_run_ask.py
@@ -3,6 +3,7 @@
 import getpass
 
 from openpype_modules.ftrack.lib import BaseAction
+from openpype_modules.ftrack.ftrack_server.lib import get_host_ip
 
 
 class ActionWhereIRun(BaseAction):
@@ -53,8 +54,7 @@ def _show_info(self, event):
         try:
             host_name = socket.gethostname()
             msgs["Hostname"] = host_name
-            host_ip = socket.gethostbyname(host_name)
-            msgs["IP"] = host_ip
+            msgs["IP"] = get_host_ip() or "N/A"
         except Exception:
             pass
 
diff --git a/openpype/modules/ftrack/ftrack_server/event_server_cli.py b/openpype/modules/ftrack/ftrack_server/event_server_cli.py
index 20c5ab24a8b..25ebad66588 100644
--- a/openpype/modules/ftrack/ftrack_server/event_server_cli.py
+++ b/openpype/modules/ftrack/ftrack_server/event_server_cli.py
@@ -26,6 +26,7 @@
 )
 from openpype_modules.ftrack.lib import credentials
 from openpype_modules.ftrack.ftrack_server import socket_thread
+from openpype_modules.ftrack.ftrack_server.lib import get_host_ip
 
 
 class MongoPermissionsError(Exception):
@@ -245,11 +246,13 @@ def on_exit(processor_thread, storer_thread, statuser_thread):
     )
 
     host_name = socket.gethostname()
+    host_ip = get_host_ip()
+
     main_info = [
         ["created_at", datetime.datetime.now().strftime("%Y.%m.%d %H:%M:%S")],
         ["Username", getpass.getuser()],
         ["Host Name", host_name],
-        ["Host IP", socket.gethostbyname(host_name)],
+        ["Host IP", host_ip or "N/A"],
         ["OpenPype executable", get_openpype_execute_args()[-1]],
         ["OpenPype version", get_openpype_version() or "N/A"],
         ["OpenPype build version", get_build_version() or "N/A"]
diff --git a/openpype/modules/ftrack/ftrack_server/lib.py b/openpype/modules/ftrack/ftrack_server/lib.py
index c8143f739ca..eb64063fab0 100644
--- a/openpype/modules/ftrack/ftrack_server/lib.py
+++ b/openpype/modules/ftrack/ftrack_server/lib.py
@@ -9,8 +9,9 @@
 import queue
 import collections
 import appdirs
-import pymongo
+import socket
 
+import pymongo
 import requests
 import ftrack_api
 import ftrack_api.session
@@ -32,6 +33,16 @@
 TOPIC_STATUS_SERVER_RESULT = "openpype.event.server.status.result"
 
 
+def get_host_ip():
+    host_name = socket.gethostname()
+    try:
+        return socket.gethostbyname(host_name)
+    except Exception:
+        pass
+
+    return None
+
+
 class SocketBaseEventHub(ftrack_api.event.hub.EventHub):
 
     hearbeat_msg = b"hearbeat"
diff --git a/openpype/modules/ftrack/scripts/sub_event_status.py b/openpype/modules/ftrack/scripts/sub_event_status.py
index eb3f63c04b7..dc5836e7f22 100644
--- a/openpype/modules/ftrack/scripts/sub_event_status.py
+++ b/openpype/modules/ftrack/scripts/sub_event_status.py
@@ -15,7 +15,8 @@
     SocketSession,
     StatusEventHub,
     TOPIC_STATUS_SERVER,
-    TOPIC_STATUS_SERVER_RESULT
+    TOPIC_STATUS_SERVER_RESULT,
+    get_host_ip
 )
 from openpype.lib import (
     Logger,
@@ -29,10 +30,10 @@
 action_identifier = (
     "event.server.status" + os.environ["FTRACK_EVENT_SUB_ID"]
 )
-host_ip = socket.gethostbyname(socket.gethostname())
+host_ip = get_host_ip()
 action_data = {
     "label": "OpenPype Admin",
-    "variant": "- Event server Status ({})".format(host_ip),
+    "variant": "- Event server Status ({})".format(host_ip or "IP N/A"),
     "description": "Get Infromation about event server",
     "actionIdentifier": action_identifier
 }