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AdGuard VPN version
2.5.0 release (719)
Environment
- MacBookPro15,1 (Intel)
- MacOS 12.7.6 (21H1320)
- Other network-level software: AdGuard ad blocker (2.16.2.1866)
Which DNS server do you use?
AdGuard DNS
Custom DNS
No response
Issue Details
The Adguard VPN use the GPU accelerator with the disabled setting "Use hardware accelerator".
Steps to reproduce:
Launching macOS
Launching: Adguard VPN.app
Launching: Activity Monitor.app, add the "Graphics Card" column, search for the "AdGuard VPN" process
Expected Behavior
when investigating the "AdGuard VPN" process, I see "No" in the "Graphics Card" column.
Actual Behavior
when investigating the "AdGuard VPN" process, I see "Yes" in the "Graphics Card" column.
Screenshots
Screenshot 1 – version Adguard VPNScreenshot 2 – Adguard VPN settings - GPU accelerator Screenshot 3 – Activity Monitor with the Adguard VPN process
Additional Information
I have removed the Adguard VPN in accordance with the "Advanced uninstall" method from the official product support website /kb/adguard-vpn-for-mac/installation/, restarted the system, installed the Adguard VPN, and launched the Adguard VPN without additional settings.
Result: The Adguard VPN still continues to use the GPU accelerator with the disabled setting "Use hardware accelerator".
The text was updated successfully, but these errors were encountered:
@michaelshilop Hello! Thank you for reporting this issue. It does appear to be a bug. We have assigned this issue to a version and will continue to investigate.
Please answer the following questions for yourself before submitting an issue.
AdGuard VPN version
2.5.0 release (719)
Environment
Which DNS server do you use?
AdGuard DNS
Custom DNS
No response
Issue Details
The Adguard VPN use the GPU accelerator with the disabled setting "Use hardware accelerator".
Steps to reproduce:
Expected Behavior
when investigating the "AdGuard VPN" process, I see "No" in the "Graphics Card" column.
Actual Behavior
when investigating the "AdGuard VPN" process, I see "Yes" in the "Graphics Card" column.
Screenshots
Screenshot 1 – version Adguard VPN
Screenshot 2 – Adguard VPN settings - GPU accelerator
Screenshot 3 – Activity Monitor with the Adguard VPN process
Additional Information
I have removed the Adguard VPN in accordance with the "Advanced uninstall" method from the official product support website /kb/adguard-vpn-for-mac/installation/, restarted the system, installed the Adguard VPN, and launched the Adguard VPN without additional settings.
Result: The Adguard VPN still continues to use the GPU accelerator with the disabled setting "Use hardware accelerator".
The text was updated successfully, but these errors were encountered: