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Not Able To Activate Safari Extension - Sequoia #1484

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3 tasks done
IrishMan19 opened this issue Sep 19, 2024 · 3 comments
Closed
3 tasks done

Not Able To Activate Safari Extension - Sequoia #1484

IrishMan19 opened this issue Sep 19, 2024 · 3 comments

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@IrishMan19
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Please answer the following questions for yourself before submitting an issue

  • Filters were updated before reproducing an issue
  • I checked the knowledge base and found no answer
  • I checked to make sure that this issue has not already been filed

AdGuard version

2.15.1.1731

Browser version

Safari 18.0

OS version

macOS Sequoia 15.0

Ad Blocking

AdGuard Base filter

Privacy

AdGuard Tracking Protection filter

Social

AdGuard Social Media filter

Annoyances

No response

Security

Online Malicious URL Blocklist, Phishing URL Blocklist

Other

Filter unblocking search ads and self-promotion

Language-specific

No response

Which DNS server do you use?

DNS protection disabled

DNS protocol

None

Custom DNS

No response

What Stealth Mode options do you have enabled?

Block trackers, Remove tracking parameters, Hide your search queries, Send Do-Not-Track signals, Self-destruction of third-party cookies, Block Push API, Block Location API, Block Java, Remove X-client-Data header from HTTP request

Support ticket ID

No response

Issue Details

Steps to reproduce:

  1. Fresh install Adguard
  2. Try to enable"Allow Adguard system extension"
  3. The option to allow the extension it doesn't shows in Settings/Privacy & Security

Expected Behavior

Expected to be able to activate Safari AdGuard Extension from the Safari icon after I hit "Enable"

Actual Behavior

It's not possible to activate it from the Safari Icon or to "Allow" it from System Preferences because the option to "Allow" doesn't exist inside Privacy & Security.

Screenshots

Screenshot 1 ![Screenshot 2024-09-19 at 11 55 51 AM](https://github.com/user-attachments/assets/ca253e88-fc26-4b53-bfc7-edd92ed69883)

Additional Information

Not able to activate AdGuard Safari extension. Inside the Adguard Preferences-Assistant, it says that extension is activated but the icon in Safari shows that it's not. Clicking on icon in Safari, click on "Enable" opens "Allow AdGuard System Extension" window. Clicking on "Open system Preferences" it opens System Preferences but it doesn't show that AdGuard is blocked.

@IrishMan19
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Actually, I just noticed that I can't activate AdGuard at all, not just an extension. It keep asking to "Allow" it from System Preferences but whatever I do, the option to "Allow" it doesn't show up under Security & Privacy and Adguard stays deactivated.

@Aydinv13
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@IrishMan19 Hello,

it will be fixed in an upcoming release, here is a temporary solution. Closing this issue as a duplicate

@IrishMan19
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Thank you very much

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