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4ch zigbee not work #714

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damma83 opened this issue Feb 22, 2022 · 5 comments
Closed

4ch zigbee not work #714

damma83 opened this issue Feb 22, 2022 · 5 comments
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enhancement New feature or request

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@damma83
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damma83 commented Feb 22, 2022 •
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I paired this 4ch zigbee on my gateway.
https://www.amazon.it/MHCOZY-interruttore-dispositivo-intelligente-automatizza/dp/B08M3B1TZW/ref=sr_1_4?crid=3RLUJUNVX4BA7&keywords=4ch+zigbee&qid=1645527615&sprefix=4ch+zigbee%2Caps%2C346&sr=8-4

In the ewelink app it works correctly while with sonofflan on Home assistant I see the 4 channels but when I turn on one of this, the others switch turn off.
It is always lit only 1 at a time (interlock mode)

but i need self-locked mod

the strange is... in the ewelink app work correctly in selflocked mod.
problem is visualization in HA

How can I solve..
I tried various solutions but nothing

pls help me Alex!!
@AlexxIT AlexxIT added the question Further information is requested label Feb 22, 2022
@AlexxIT
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AlexxIT commented Feb 22, 2022

You can enable logs and collect data from control via ewelink app

@damma83
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damma83 commented Feb 22, 2022 •
edited by AlexxIT
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this is a log from sonofflan in HA

2022-02-22 12:44:51  DEBUG    main          SysInfo: {'version': '2022.2.7', 'dev': False, 'hassio': False, 'virtualenv': False, 'python_version': '3.9.7', 'docker': True, 'arch': 'x86_64', 'os_name': 'Linux', 'os_version': '4.4.180+', 'user': 'root'}
2022-02-22 12:44:51  DEBUG    main          AUTO mode start
2022-02-22 12:44:57  DEBUG    sonoff_cloud  3 devices loaded from the Cloud Server
2022-02-22 12:44:57  DEBUG    main          10014ae999 == Init   | {'uiid': 66, 'extra': {'manufacturer': '知易科技', 'model': 'ZB-GW03', 'sw_version': 'ZBG-AB1-GL v1.0.3'}, 'params': {'version': 7, 'subDevNum': 2, 'subDevMaxNum': 128, 'sledOnline': 'on', 'zled': 'off', 'fwVersion': '1.0.3', 'subDevices': [{'subDevId': '6586ceed2538c1a4', 'deviceid': 'a48001f4da', 'uiid': '4256'}, {'subDevId': 'd3a46822004b1200', 'deviceid': 'a480027576', 'uiid': '1770'}], 'rssi': -2, 'addSubDevState': 'off', 'addDevTime': 180, 'cloud': 'online'}}
2022-02-22 12:44:57  DEBUG    main          a48001f4da == Init   | {'uiid': 4256, 'extra': None, 'params': {'subDevId': '6586ceed2538c1a4', 'parentid': '10014ae999', 'switches': [{'switch': 'off', 'outlet': 0}, {'switch': 'off', 'outlet': 1}, {'switch': 'off', 'outlet': 2}, {'switch': 'off', 'outlet': 3}], 'cloud': 'online'}}
2022-02-22 12:44:57  DEBUG    main          a480027576 == Init   | {'uiid': 1770, 'extra': None, 'params': {'subDevId': 'd3a46822004b1200', 'parentid': '10014ae999', 'temperature': '1413', 'humidity': '5105', 'battery': 100, 'trigTime': '1645531744089', 'cloud': 'online'}}
2022-02-22 12:45:02  DEBUG    sonoff_cloud  Cloud init: {'error': 0, 'apikey': '...', 'config': {'hb': 1, 'hbInterval': 145}, 'sequence': '1645533902491'}
2022-02-22 12:56:46  DEBUG    sonoff_cloud  a48001f4da <= Cloud3 | {'action': 'update', 'deviceid': 'a48001f4da', 'apikey': '...', 'userAgent': 'app', 'sequence': '1645534621952', 'params': {'switches': [{'outlet': 2, 'switch': 'on'}]}, 'tempRec': '10014ae999'}
2022-02-22 12:56:46  DEBUG    sonoff_cloud  a48001f4da <= Cloud3 | {'action': 'update', 'deviceid': 'a48001f4da', 'apikey': '...', 'userAgent': 'device', 'd_seq': 54184, 'params': {'switches': [{'switch': 'on', 'outlet': 2}]}, 'from': 'device'}
2022-02-22 12:57:03  DEBUG    sonoff_cloud  a48001f4da <= Cloud3 | {'action': 'update', 'deviceid': 'a48001f4da', 'apikey': '...', 'userAgent': 'app', 'sequence': '1645534638259', 'params': {'switches': [{'outlet': 2, 'switch': 'off'}]}, 'tempRec': '10014ae999'}
2022-02-22 12:57:03  DEBUG    sonoff_cloud  a48001f4da <= Cloud3 | {'action': 'update', 'deviceid': 'a48001f4da', 'apikey': '...', 'userAgent': 'device', 'd_seq': 5103, 'params': {'switches': [{'switch': 'off', 'outlet': 2}]}, 'from': 'device'}
2022-02-22 12:57:26  DEBUG    sonoff_cloud  Cloud WS retrying in 0 seconds
2022-02-22 12:57:26  DEBUG    sonoff_cloud  Cloud init: {'error': 0, 'apikey': '...', 'config': {'hb': 1, 'hbInterval': 145}, 'sequence': '1645534646583'}
2022-02-22 13:22:01  DEBUG    sonoff_cloud  a480027576 <= Cloud3 | {'action': 'update', 'deviceid': 'a480027576', 'apikey': '...', 'userAgent': 'device', 'd_seq': 56985, 'params': {'humidity': '4716'}, 'from': 'device'}
2022-02-22 13:24:26  DEBUG    sonoff_cloud  Cloud WS retrying in 0 seconds
2022-02-22 13:24:26  DEBUG    sonoff_cloud  Cloud init: {'error': 0, 'apikey': '...', 'config': {'hb': 1, 'hbInterval': 145}, 'sequence': '1645536266479'}
2022-02-22 14:08:47  DEBUG    sonoff_cloud  a480027576 <= Cloud3 | {'action': 'update', 'deviceid': 'a480027576', 'apikey': '...', 'userAgent': 'device', 'd_seq': 6305, 'params': {'battery': 100, 'trigTime': '1645538942126'}, 'from': 'device'}
2022-02-22 14:10:54  DEBUG    sonoff_cloud  Cloud WS retrying in 0 seconds
2022-02-22 14:10:56  DEBUG    sonoff_cloud  Cloud init: {'error': 0, 'apikey': '...', 'config': {'hb': 1, 'hbInterval': 145}, 'sequence': '1645539056888'}
2022-02-22 14:13:14  DEBUG    sonoff_cloud  a480027576 <= Cloud3 | {'action': 'update', 'deviceid': 'a480027576', 'apikey': '...', 'userAgent': 'device', 'd_seq': 26112, 'params': {'temperature': '1405'}, 'from': 'device'}
2022-02-22 14:13:36  DEBUG    sonoff_cloud  Cloud WS retrying in 0 seconds
2022-02-22 14:13:38  DEBUG    sonoff_cloud  Cloud init: {'error': 0, 'apikey': '...', 'config': {'hb': 1, 'hbInterval': 145}, 'sequence': '1645539218868'}
2022-02-22 14:29:22  DEBUG    sonoff_cloud  a48001f4da <= Cloud3 | {'action': 'sysmsg', 'deviceid': 'a48001f4da', 'apikey': '...', 'params': {'online': False}}
2022-02-22 14:29:22  DEBUG    sonoff_cloud  a48001f4da <= Cloud3 | {'action': 'sysmsg', 'deviceid': 'a48001f4da', 'apikey': '...', 'params': {'online': True}}
2022-02-22 14:30:55  DEBUG    sonoff_cloud  Cloud WS retrying in 0 seconds
2022-02-22 14:30:57  DEBUG    sonoff_cloud  Cloud init: {'error': 0, 'apikey': '...', 'config': {'hb': 1, 'hbInterval': 145}, 'sequence': '1645540257300'}
2022-02-22 15:19:26  DEBUG    sonoff_cloud  a480027576 <= Cloud3 | {'action': 'update', 'deviceid': 'a480027576', 'apikey': '...', 'userAgent': 'device', 'd_seq': 55886, 'params': {'humidity': '5090'}, 'from': 'device'}
2022-02-22 15:19:51  DEBUG    sonoff_cloud  Cloud WS retrying in 0 seconds
2022-02-22 15:19:51  DEBUG    sonoff_cloud  Cloud init: {'error': 0, 'apikey': '...', 'config': {'hb': 1, 'hbInterval': 145}, 'sequence': '1645543191761'}
2022-02-22 15:50:53  DEBUG    sonoff_cloud  a480027576 <= Cloud3 | {'action': 'update', 'deviceid': 'a480027576', 'apikey': '...', 'userAgent': 'device', 'd_seq': 56873, 'params': {'humidity': '5489'}, 'from': 'device'}
2022-02-22 15:51:44  DEBUG    sonoff_cloud  Cloud WS retrying in 0 seconds
2022-02-22 15:51:44  DEBUG    sonoff_cloud  Cloud init: {'error': 0, 'apikey': '...', 'config': {'hb': 1, 'hbInterval': 145}, 'sequence': '1645545104482'}
2022-02-22 16:08:47  DEBUG    sonoff_cloud  a480027576 <= Cloud3 | {'action': 'update', 'deviceid': 'a480027576', 'apikey': '...', 'userAgent': 'device', 'd_seq': 61339, 'params': {'battery': 100, 'trigTime': '1645546141891'}, 'from': 'device'}
2022-02-22 16:13:12  DEBUG    sonoff_cloud  a480027576 <= Cloud3 | {'action': 'update', 'deviceid': 'a480027576', 'apikey': '...', 'userAgent': 'device', 'd_seq': 38512, 'params': {'temperature': '1395'}, 'from': 'device'}
2022-02-22 16:13:53  DEBUG    sonoff_cloud  Cloud WS retrying in 0 seconds
2022-02-22 16:13:53  DEBUG    sonoff_cloud  Cloud init: {'error': 0, 'apikey': '...', 'config': {'hb': 1, 'hbInterval': 145}, 'sequence': '1645546433733'}
2022-02-22 16:14:37  DEBUG    sonoff_cloud  a480027576 <= Cloud3 | {'action': 'update', 'deviceid': 'a480027576', 'apikey': '...', 'userAgent': 'device', 'd_seq': 61395, 'params': {'humidity': '5878'}, 'from': 'device'}
2022-02-22 16:16:33  DEBUG    sonoff_cloud  Cloud WS retrying in 0 seconds
2022-02-22 16:16:34  DEBUG    sonoff_cloud  Cloud init: {'error': 0, 'apikey': '...', 'config': {'hb': 1, 'hbInterval': 145}, 'sequence': '1645546594226'}

@damma83
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damma83 commented Feb 25, 2022

Same problem (but a little different) with relays of the same brand but 2 channels instead of 4
Sonoff LAN finds 4 switches instead of 2 but continues to work
only 1 switch at a time (interlock mode)

on the ewelink app, everything works correctly.
But I need to manage the relays with HA

pls, help me, thanks

@AlexxIT AlexxIT added enhancement New feature or request and removed question Further information is requested labels Mar 27, 2022
@AlexxIT
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AlexxIT commented Mar 27, 2022

I think I understand the problem. But don't have time to fix it in near future.

@AlexxIT
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AlexxIT commented Apr 23, 2022

Fixed in latest master-version

@AlexxIT AlexxIT closed this as completed Apr 23, 2022
@AlexxIT AlexxIT mentioned this issue Apr 23, 2022
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