[BUG] I bought this Seagate drive like 2 weeks ago, it Fails in Scrutiny

[Alfagun74]

I bought this drive like 2 weeks ago, how could this be:

I read out the SMART values myself:

SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000f   083   064   044    Pre-fail  Always       -       192564600
  3 Spin_Up_Time            0x0003   098   098   000    Pre-fail  Always       -       0
  4 Start_Stop_Count        0x0032   100   100   020    Old_age   Always       -       3
  5 Reallocated_Sector_Ct   0x0033   100   100   010    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x000f   078   060   045    Pre-fail  Always       -       66939600
  9 Power_On_Hours          0x0032   100   100   000    Old_age   Always       -       263 (114 71 0)
 10 Spin_Retry_Count        0x0013   100   100   097    Pre-fail  Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   020    Old_age   Always       -       3
184 End-to-End_Error        0x0032   100   100   099    Old_age   Always       -       0
187 Reported_Uncorrect      0x0032   100   100   000    Old_age   Always       -       0
188 Command_Timeout         0x0032   100   100   000    Old_age   Always       -       0
189 High_Fly_Writes         0x003a   100   100   000    Old_age   Always       -       0
190 Airflow_Temperature_Cel 0x0022   071   069   040    Old_age   Always       -       29 (Min/Max 27/31)
191 G-Sense_Error_Rate      0x0032   100   100   000    Old_age   Always       -       0
192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always       -       2
193 Load_Cycle_Count        0x0032   100   100   000    Old_age   Always       -       5
194 Temperature_Celsius     0x0022   029   040   000    Old_age   Always       -       29 (0 24 0 0 0)
197 Current_Pending_Sector  0x0012   100   100   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0010   100   100   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x003e   200   200   000    Old_age   Always       -       0
240 Head_Flying_Hours       0x0000   100   253   000    Old_age   Offline      -       263h+00m+14.192s
241 Total_LBAs_Written      0x0000   100   253   000    Old_age   Offline      -       7914774011
242 Total_LBAs_Read         0x0000   100   253   000    Old_age   Offline      -       15623996987

I found this: https://forums.unraid.net/topic/111734-raw-read-error-rate-for-seagate-drives/
and according to this page: https://yksi.ml/ my values should be okay.

Why does scrutiny flag it as failed even though its brandnew?

Originally posted by @Alfagun74 in #267 (comment)

[mariusberget92]

Seagate drive? They use HEX48 values. Try to get the raw hex value (you can use Crystal Disk Info on Windows for example). Then go here: https://yksi.ml/ and paste the HEX48 value there and see the true value. Had the same issue with my seagate drive. Here's my post on SuperUser too: https://superuser.com/questions/1721683/hdd-smart-read-error-rate-is-my-drive-dying

Edit: I didn't see you already did the HEX48 stuff. Sorry. I think scrutiny doesn't convert the value to HEX48 though and that's why it marks it as failed maybe.

[Alfagun74]

@mariusberget92 Absolutely correct. The Bug is that scrutiny flags my drive. Thanks though :)

[AnalogJ]

I think this is related to: https://github.com/AnalogJ/scrutiny/blob/master/docs/TROUBLESHOOTING_DEVICE_COLLECTOR.md#scrutiny-detects-failure-but-smart-passed

[Alfagun74]

No. Its detected wrong. There is no problem with this brandnew drive.

[erkston]

see #255

[Alfagun74]

yes this is the same problem. @erkston

[Parlane]

This is fixed in latest master :)

[AnalogJ]

As mentioned by @Parlane this issue has been fixed in v0.4.13.

Closing this issue for now, but if that doesn't work for you, please reopen or comment!