Dishwasher can't be started anymore #125

AlexCherrypi · 2023-11-04T09:03:21Z

Describe the bug
My dishwasher can't be started from the Homeassistant integration anymore.

To Reproduce
Steps to reproduce the behavior:

Go to your dishwasher in 'devices'
Select a program
Press "Start"
:(

Expected behavior
Dishwasher starts with selected program

Screenshots
https://github.com/Andre0512/hon/assets/19236891/3ba92f89-e214-4ec8-948a-a3ec0707770a

Environment (please complete the following information):

Home Assistant Version: 2023.11.0
hOn Integration Version: 0.10.0
pyhOn Version: 0.15.8

Home Assistant Logs

This error originated from a custom integration.

Logger: pyhon.connection.api
Source: custom_components/hon/switch.py:472
Integration: Haier hOn (documentation, issues)
First occurred: 09:38:40 (10 occurrences)
Last logged: 09:52:02

https://api-iot.he.services/commands/v1/send - Payload: {'ancillaryParameters': {'ecoIndex': '1', 'ecoIndexOpt4': '0', 'ecoIndexOpt5': '0', 'energyLabel': '1', 'functionalId': '1', 'programCluster': 'hygienePlus', 'programFamily': '[download]', 'programType': 'WD', 'remainingTime': '156', 'remoteActionable': '1', 'remoteVisible': '1', 'suggestedLoadD': 'RL100', 'temp': '65', 'waterEfficiency': '2', 'waterSaving': '55'}, 'applianceOptions': {'opt1': 'threeInOne', 'opt2': 'ecoExpress', 'opt3': 'halfLoad', 'opt4': 'extraDry', 'opt5': 'openDoor', 'opt6': 'addDish'}, 'applianceType': 'DW', 'attributes': {'channel': 'mobileApp', 'energyLabel': '0', 'origin': 'standardProgram'}, 'commandName': 'startProgram', 'device': {'appVersion': '2.1.2', 'deviceModel': 'exynos9820', 'mobileId': '490ddef28c30e177', 'mobileOs': 'android', 'osVersion': 31}, 'macAddress': '1c-9d-c2-30-93-80', 'parameters': {'checkUpStatus': '0', 'delayTime': '0', 'extraDry': '0', 'onOffStatus': '1', 'openDoor': '0', 'prCode': '23', 'prPosition': '2', 'prStr': ''}, 'timestamp': '2023-11-04T08:38:40.519Z', 'transactionId': '1c-9d-c2-30-93-80_2023-11-04T08:38:40.519Z'}
https://api-iot.he.services/commands/v1/send - Payload: {'ancillaryParameters': {'ecoIndex': '1', 'ecoIndexOpt4': '0', 'ecoIndexOpt5': '0', 'energyLabel': '1', 'functionalId': '1', 'programCluster': 'hygienePlus', 'programFamily': '[download]', 'programType': 'WD', 'remainingTime': '156', 'remoteActionable': '1', 'remoteVisible': '1', 'suggestedLoadD': 'RL100', 'temp': '65', 'waterEfficiency': '2', 'waterSaving': '55'}, 'applianceOptions': {'opt1': 'threeInOne', 'opt2': 'ecoExpress', 'opt3': 'halfLoad', 'opt4': 'extraDry', 'opt5': 'openDoor', 'opt6': 'addDish'}, 'applianceType': 'DW', 'attributes': {'channel': 'mobileApp', 'energyLabel': '0', 'origin': 'standardProgram'}, 'commandName': 'startProgram', 'device': {'appVersion': '2.1.2', 'deviceModel': 'exynos9820', 'mobileId': '9e2195a23b8468b3', 'mobileOs': 'android', 'osVersion': 31}, 'macAddress': '1c-9d-c2-30-93-80', 'parameters': {'checkUpStatus': '0', 'delayTime': '0', 'extraDry': '0', 'onOffStatus': '1', 'openDoor': '0', 'prCode': '23', 'prPosition': '2', 'prStr': ''}, 'timestamp': '2023-11-04T08:48:19.995Z', 'transactionId': '1c-9d-c2-30-93-80_2023-11-04T08:48:19.995Z'}
https://api-iot.he.services/commands/v1/send - Payload: {'ancillaryParameters': {'ecoIndex': '1', 'ecoIndexOpt4': '0', 'ecoIndexOpt5': '0', 'energyLabel': '1', 'functionalId': '1', 'programCluster': 'hygienePlus', 'programFamily': '[download]', 'programType': 'WD', 'remainingTime': '156', 'remoteActionable': '1', 'remoteVisible': '1', 'suggestedLoadD': 'RL100', 'temp': '65', 'waterEfficiency': '2', 'waterSaving': '55'}, 'applianceOptions': {'opt1': 'threeInOne', 'opt2': 'ecoExpress', 'opt3': 'halfLoad', 'opt4': 'extraDry', 'opt5': 'openDoor', 'opt6': 'addDish'}, 'applianceType': 'DW', 'attributes': {'channel': 'mobileApp', 'energyLabel': '0', 'origin': 'standardProgram'}, 'commandName': 'startProgram', 'device': {'appVersion': '2.1.2', 'deviceModel': 'exynos9820', 'mobileId': '9e2195a23b8468b3', 'mobileOs': 'android', 'osVersion': 31}, 'macAddress': '1c-9d-c2-30-93-80', 'parameters': {'checkUpStatus': '0', 'delayTime': '0', 'extraDry': '0', 'onOffStatus': '1', 'openDoor': '0', 'prCode': '23', 'prPosition': '2', 'prStr': ''}, 'timestamp': '2023-11-04T08:48:59.815Z', 'transactionId': '1c-9d-c2-30-93-80_2023-11-04T08:48:59.815Z'}
https://api-iot.he.services/commands/v1/send - Payload: {'ancillaryParameters': {'ecoIndex': '1', 'ecoIndexOpt4': '0', 'ecoIndexOpt5': '0', 'energyLabel': '1', 'functionalId': '1', 'programCluster': 'hygienePlus', 'programFamily': '[download]', 'programType': 'WD', 'remainingTime': '156', 'remoteActionable': '1', 'remoteVisible': '1', 'suggestedLoadD': 'RL100', 'temp': '65', 'waterEfficiency': '2', 'waterSaving': '55'}, 'applianceOptions': {'opt1': 'threeInOne', 'opt2': 'ecoExpress', 'opt3': 'halfLoad', 'opt4': 'extraDry', 'opt5': 'openDoor', 'opt6': 'addDish'}, 'applianceType': 'DW', 'attributes': {'channel': 'mobileApp', 'energyLabel': '0', 'origin': 'standardProgram'}, 'commandName': 'startProgram', 'device': {'appVersion': '2.1.2', 'deviceModel': 'exynos9820', 'mobileId': '9e2195a23b8468b3', 'mobileOs': 'android', 'osVersion': 31}, 'macAddress': '1c-9d-c2-30-93-80', 'parameters': {'checkUpStatus': '0', 'delayTime': '0', 'extraDry': '0', 'onOffStatus': '1', 'openDoor': '0', 'prCode': '23', 'prPosition': '2', 'prStr': ''}, 'timestamp': '2023-11-04T08:50:12.435Z', 'transactionId': '1c-9d-c2-30-93-80_2023-11-04T08:50:12.435Z'}
https://api-iot.he.services/commands/v1/send - Payload: {'ancillaryParameters': {'ecoIndex': '1', 'ecoIndexOpt4': '0', 'ecoIndexOpt5': '0', 'energyLabel': '1', 'functionalId': '1', 'programCluster': 'hygienePlus', 'programFamily': '[download]', 'programType': 'WD', 'remainingTime': '156', 'remoteActionable': '1', 'remoteVisible': '1', 'suggestedLoadD': 'RL100', 'temp': '65', 'waterEfficiency': '2', 'waterSaving': '55'}, 'applianceOptions': {'opt1': 'threeInOne', 'opt2': 'ecoExpress', 'opt3': 'halfLoad', 'opt4': 'extraDry', 'opt5': 'openDoor', 'opt6': 'addDish'}, 'applianceType': 'DW', 'attributes': {'channel': 'mobileApp', 'energyLabel': '0', 'origin': 'standardProgram'}, 'commandName': 'startProgram', 'device': {'appVersion': '2.1.2', 'deviceModel': 'exynos9820', 'mobileId': '9e2195a23b8468b3', 'mobileOs': 'android', 'osVersion': 31}, 'macAddress': '1c-9d-c2-30-93-80', 'parameters': {'checkUpStatus': '0', 'delayTime': '0', 'extraDry': '0', 'onOffStatus': '1', 'openDoor': '0', 'prCode': '23', 'prPosition': '2', 'prStr': ''}, 'timestamp': '2023-11-04T08:52:02.686Z', 'transactionId': '1c-9d-c2-30-93-80_2023-11-04T08:52:02.686Z'}

This error originated from a custom integration.

Logger: pyhon.commands
Source: custom_components/hon/switch.py:472
Integration: Haier hOn (documentation, issues)
First occurred: 09:38:40 (5 occurrences)
Last logged: 09:52:02

False

Logger: homeassistant.components.websocket_api.http.connection
Source: components/websocket_api/commands.py:230
Integration: Home Assistant WebSocket API (documentation, issues)
First occurred: 09:38:40 (5 occurrences)
Last logged: 09:52:02

[546053082432] Can't send command
[546001355840] Can't send command
Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/components/websocket_api/commands.py", line 230, in handle_call_service
    await hass.services.async_call(
  File "/usr/src/homeassistant/homeassistant/core.py", line 2035, in async_call
    response_data = await coro
                    ^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/core.py", line 2072, in _execute_service
    return await target(service_call)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/helpers/entity_component.py", line 235, in handle_service
    return await service.entity_service_call(
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 876, in entity_service_call
    response_data = await _handle_entity_call(
                    ^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 948, in _handle_entity_call
    result = await task
             ^^^^^^^^^^
  File "/config/custom_components/hon/switch.py", line 472, in async_turn_on
    await self._device.commands[self.entity_description.turn_on_key].send()
  File "/usr/local/lib/python3.11/site-packages/pyhon/commands.py", line 130, in send
    return await self.send_parameters(params)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.11/site-packages/pyhon/commands.py", line 149, in send_parameters
    raise ApiError("Can't send command")
pyhon.exceptions.ApiError: Can't send command

Device Log

data:
  additional_data:
    dictionaryId: 131
    options: addDish
  appliance:
    PK: user#eu-west-1:75b67867-6387-4755-b482-5659a8a3d5a4
    SK: app#xx-xx-xx-xx-xx-xx
    applianceId: xx-xx-xx-xx-xx-xx#1970-01-01T00:00:00.0Z
    applianceModelId: 522
    applianceStatus: 1
    applianceTypeId: 9
    applianceTypeName: DW
    attributes:
      acuVersion: 0.0.0
      chipset: ESP32D0WDQ5
      dictionaryId: 131
      fwLabel: nuib
      lang: it-IT
      uiVersion: 5.5.0
    autoDetergentStatus: False
    autoSoftenerStatus: False
    brand: hoover
    code: 32002182
    connectivity: wifi|ble
    defaultWarrantyYears: 2
    eepromId: 214
    eepromName: 41053147
    enrollmentDate: 1970-01-01T00:00:00.0Z
    firstEnrollment: False
    firstEnrollmentTBC: False
    fwVersion: 5.5.0
    id: 522
    lastUpdate: 1970-01-01T00:00:00.0Z
    macAddress: xx-xx-xx-xx-xx-xx
    modelName: HFB 5B2D3FW
    purchaseDate: 1970-01-01T00:00:00.0Z
    sections:
      chatbot: True
      check_up: False
      ecoDelayStart: True
      enroll_under_norms: False
      quickPair_enabled: False
    series: h-dish500
    topics:
      publish:
      subscribe:
        - $aws/events/presence/disconnected/xx-xx-xx-xx-xx-xx
        - $aws/events/presence/connected/xx-xx-xx-xx-xx-xx
        - haier/things/xx-xx-xx-xx-xx-xx/event/appliancestatus/update
        - haier/things/xx-xx-xx-xx-xx-xx/event/discovery/update
    waterHard: 3
  attributes:
    active: False
    activity:
    lastConnEvent:
      category: CONNECTED
      instantTime: 1970-01-01T00:00:00.0Z
      macAddress: xx-xx-xx-xx-xx-xx
      timestampEvent: 1699063084901
    parameters:
      addDish: 1
      addDishStatus: 0
      armStatus: 0
      buzzerDisabled: 0
      cameraStatus: 0
      checkUpStatus: 0
      delayTime: 0
      doorStatus: 0
      ecoExpress: 0
      errors: 00
      extraDry: 0
      halfLoad: 0
      lang: 3
      lastCycleSavingStatus: 0
      macAddressCamera: 
      machMode: 1
      openDoor: 0
      photoSessionStatus: 0
      prCode: 23
      prCodeSuggest: 0
      prPhase: 0
      prPosition: 2
      program1: 19
      program10: 0
      program11: 0
      program12: 0
      program13: 0
      program14: 0
      program15: 0
      program16: 0
      program17: 0
      program18: 0
      program19: 0
      program2: 65
      program20: 0
      program21: 0
      program3: 3
      program4: 84
      program5: 0
      program6: 0
      program7: 4
      program8: 1
      program9: 3
      remainingTimeMM: 156
      remoteCtrValid: 1
      rinseAidStatus: 0
      saltStatus: 0
      specialAutomaticStatus: 0
      temp45to55: 6
      temp60to65: 88
      temp70to75: 65
      threeInOne: 0
      waterHard: 4
    programName: No Program
    resultCode: 0
  extra_command_data:
    startProgram:
      extraDry:
        1: 140
      openDoor:
        1: 148
  settings:
    custom:
      category: setParameters
    parameters:
      buzzerDisabled: 0
      lastCycleSavingStatus: 0
      waterHard: 4
  startProgram:
    ancillaryParameters:
      ecoIndex: 1
      ecoIndexOpt4: 0
      ecoIndexOpt5: 0
      energyLabel: 1
      functionalId: 1
      programCluster: hygienePlus
      programFamily: [download]
      programRules: {'opt2': {'opt3': {'1': {'typology': 'fixed', 'fixedValue': '0'}}, 'opt4': {'1': {'typology': 'fixed', 'fixedValue': '0'}}, 'opt5': {'1': {'typology': 'fixed', 'fixedValue': '0'}}}, 'opt3': {'opt2': {'1': {'typology': 'fixed', 'fixedValue': '0'}}, 'opt4': {'1': {'typology': 'fixed', 'fixedValue': '0'}}, 'opt5': {'1': {'typology': 'fixed', 'fixedValue': '0'}}}, 'opt4': {'opt2': {'1': {'typology': 'fixed', 'fixedValue': '0'}}, 'opt3': {'1': {'typology': 'fixed', 'fixedValue': '0'}}, 'opt5': {'1': {'typology': 'fixed', 'fixedValue': '0'}}}, 'opt5': {'opt2': {'1': {'typology': 'fixed', 'fixedValue': '0'}}, 'opt3': {'1': {'typology': 'fixed', 'fixedValue': '0'}}, 'opt4': {'1': {'typology': 'fixed', 'fixedValue': '0'}}}}
      programType: WD
      remainingTime: 156
      remoteActionable: 1
      remoteVisible: 1
      suggestedLoadD: RL100
      temp: 65
      waterEfficiency: 2
      waterSaving: 55
    custom:
      program: iot_extra_hygiene
    parameters:
      checkUpStatus: 0
      delayTime: 0
      extraDry: 0
      onOffStatus: 1
      openDoor: 0
      prCode: 23
      prPosition: 2
      prStr: 
  statistics:
    drawerCleaning:
      count: 16
      percentage: 16
      remaining: 84
      tot: 100
    drumCleaning:
      count: 25
      percentage: 25
      remaining: 75
      tot: 100
    filterCleaning:
      count: 25
      percentage: 167
      remaining: -10
      tot: 15
    lastCheckup: 1970-01-01T00:00:00.0Z
    mostUsedPrograms:
      - count: 17
        prCode: 8
        prPosition: 1
        programName: PROGRAMS.DW.ECO_BLDC
      - count: 12
        prCode: 23
        prPosition: 2
        programName: PROGRAMS.DW.IOT_EXTRA_HYGIENE
        programType: D
      - count: 3
        prCode: 23
        prPosition: 2
        programName: PROGRAMS.DW.IOT_TURBOPOWER
      - count: 3
        prCode: 23
        prPosition: 2
        programName: PROGRAMS.DW.undefined
        programType: D
      - count: 3
        prCode: 15
        prPosition: 4
        programName: PROGRAMS.DW.AUTO_UNIVERSAL_SOIL
    programsCounter: 112
    resultCode: 0
    sprayArmsCleaning:
      count: 25
      percentage: 25
      remaining: 75
      tot: 100
    tabs: 0
    temperatureUsage:
      temp45to55: 1
      temp60to65: 7
      temp70to75: 15
  stopProgram:
    parameters:
      onOffStatus: 0
commands:
  settings:
    buzzerDisabled:
      max: 1
      min: 0
      step: 1
    category:
      - setConfig
      - setParameters
    lastCycleSavingStatus:
      max: 1
      min: 0
      step: 1
    waterHard:
      max: 7
      min: 0
      step: 1
  startProgram:
    delayTime:
      max: 1410
      min: 0
      step: 30
    ecoIndexOpt4:
      - eyixijoyldv9
    ecoIndexOpt5:
      - eyixijo1fq==
    energyLabel:
      max: 5
      min: 0.5
      step: 1
    extraDry:
      max: 1
      min: 0
      step: 1
    openDoor:
      max: 1
      min: 0
      step: 1
    program:
      - Einfach Sauber
      - auto_care_soil
      - auto_universal_plus_soil
      - auto_universal_soil
      - classe_a_59
      - delicate
      - dishwasher_care
      - eco_bldc
      - hygiene_plus
      - intensive_rapid
      - iot_baby_care
      - iot_breakfast
      - iot_checkup
      - iot_china_crystals
      - iot_cocktail_glasses_soil
      - iot_daily_care_soil
      - iot_dinner_for_two_soil
      - iot_dreft_quick_cycle
      - iot_extra_hygiene
      - iot_happy_hour
      - iot_party_soil
      - iot_pizza_menu_soil
      - iot_plastic_tupperware
      - iot_porcelain
      - iot_pot_&_pans_soil
      - iot_power_mix_wash_soil
      - iot_pyrex_and_glassware
      - iot_single
      - iot_super_flash
      - iot_super_wash
      - iot_turbopower
      - iot_voice_automatic
      - iot_voice_delicate
      - iot_voice_eco
      - iot_voice_intensive
      - iot_voice_prewash
      - iot_voice_rapid_59
      - iot_voice_universal
      - iot_wok_grids_maxi_pans_soil
      - prewash
      - rapid_29
      - rapid_39
      - silent_care
      - steam
      - total_care
    programCluster:
      - traditional
      - eco
      - traditional_eco
    programFamily:
      - dashboard
      - guided
      - dashboard_guided
    remainingTime:
      max: 160
      min: 145
      step: 15
    temp:
      max: 60
      min: 50
      step: 10
versions:
  hon: 0.10.0
  pyhOn: 0.15.8

Data Archive

The text was updated successfully, but these errors were encountered:

Bapo16 · 2023-11-04T13:41:12Z

I am seeing the same behaviour with my washing machine, HWB 410AMC/1-80

I Can set the program etc in HA and the Time remaining, and Current Program are all correct i just cant start the process.

davideantonelli · 2023-11-05T10:04:25Z

Same issue with my tumble dryer, when i press the start button i will see the error : can't send command

Benniepie · 2023-11-06T07:16:43Z

Same issue with my Tumble Dryer (HD90-A2959S firmware 5.1.5) - if I reload the integration and do not change any settings it will start but changing the program first results in the same error.

My Haier washing machine on the same account continues to work as expected. (HW90-B14959S8U1 firmware 4.1.0)

Please let me know if I can help at all - happy to provide any logs/config or wotnot if it helps track down the issue.

axel2906 · 2023-11-11T15:28:21Z

Same issue for me uising Wash machine HWE 49AMBS/1-S with Firmware: 5.14.0 and tumble dryer HLE H8A2TE-S. I can see status choose progrma etc but when iI want to launch I've message
Failed to call service switch/turn_on. Can't send command

Benniepie · 2023-11-11T21:04:00Z

Hi all, I updated to the beta release (v0.10.1-beta.1) via HACS, reloaded the integration, restarted home assistant (possibly not in that order) and mine started working again if that helps anyone else. Bennie

davideantonelli · 2023-11-12T07:38:42Z

Hi all, I updated to the beta release (v0.10.1-beta.1) via HACS, reloaded the integration, restarted home assistant (possibly not in that order) and mine started working again if that helps anyone else. Bennie

This worked for me, i've downloaded the v 0.10.1-beta1) via hacs ,restarted home assistant and it start work! thank you

Bapo16 · 2023-11-14T12:57:43Z

I have updated also and all seems to be working now.

Andre0512 · 2023-11-21T01:40:26Z

Hi, sorry for the delay. The problem should be the same as #117 and should be fixed with the latest beta. I have now published it as a normal release, check it out 🙂

AlexCherrypi added the bug Something isn't working label Nov 4, 2023

AlexCherrypi assigned Andre0512 Nov 4, 2023

Andre0512 closed this as completed Nov 21, 2023

Provide feedback

Saved searches

Use saved searches to filter your results more quickly

Dishwasher can't be started anymore #125

Dishwasher can't be started anymore #125

AlexCherrypi commented Nov 4, 2023 •

edited

Loading

Bapo16 commented Nov 4, 2023 •

edited

Loading

davideantonelli commented Nov 5, 2023

Benniepie commented Nov 6, 2023

axel2906 commented Nov 11, 2023 •

edited

Loading

Benniepie commented Nov 11, 2023

davideantonelli commented Nov 12, 2023 •

edited

Loading

Bapo16 commented Nov 14, 2023

Andre0512 commented Nov 21, 2023

Dishwasher can't be started anymore #125

Dishwasher can't be started anymore #125

Comments

AlexCherrypi commented Nov 4, 2023 • edited Loading

Bapo16 commented Nov 4, 2023 • edited Loading

davideantonelli commented Nov 5, 2023

Benniepie commented Nov 6, 2023

axel2906 commented Nov 11, 2023 • edited Loading

Benniepie commented Nov 11, 2023

davideantonelli commented Nov 12, 2023 • edited Loading

Bapo16 commented Nov 14, 2023

Andre0512 commented Nov 21, 2023

AlexCherrypi commented Nov 4, 2023 •

edited

Loading

Bapo16 commented Nov 4, 2023 •

edited

Loading

axel2906 commented Nov 11, 2023 •

edited

Loading

davideantonelli commented Nov 12, 2023 •

edited

Loading