Replies: 2 comments 3 replies
-
|
Hello, Thank you for this detailed bug report. The information you've provided is perfect and helps narrow down the problem significantly. You're right to connect the two issues; the "Suspend" button is likely hidden by the GNOME desktop environment precisely because the system is reporting that it cannot enter sleep successfully. Once we fix the underlying failure, the button should reappear. Based on your logs, here's my analysis and the next steps.
The most common culprit for this exact behavior (working on other distros, hanging on suspend/resume here) is the proprietary NVIDIA driver. It often requires special hooks to correctly save its state to RAM and restore it on resume. Your To figure out why it's hanging, we need to capture the log messages from the moment you try to suspend. The best way to do this is to get the log from the previous boot after it hangs. Please follow these steps:
Please reply with the output of those three commands. That will give us the "black box" recording of what's happening right before the hang, and we can go from there. For your reference, you can find more information on troubleshooting in the official doc: We'll get this sorted out. Related document is at: https://docs.anduinos.com/Skills/System-Management/Diagnose-Sleep.html |
Beta Was this translation helpful? Give feedback.
3 replies
-
|
Thank you for the fast reply. The journald wasn't enabled by default, so I had to enable it. I'm not sure if it worked correctly. This is what I get: I hope this is helpful. |
Beta Was this translation helpful? Give feedback.
-
|
Mind if sharing |
Beta Was this translation helpful? Give feedback.
-
|
There is no -1. There is only 0. (Hidden to protect privacy) |
Beta Was this translation helpful? Give feedback.
-
|
Hello Ahmad. Thanks for providing the detailed log; I've analyzed it and found the specific cause of your problem. Here are the exact errors from your log that explain what's happening. Diagnosis from Your LogThe core of the problem is with the NVIDIA driver's power management. I found two "smoking guns" in your boot log:
Your PCI device The log shows that This is why you get a blank screen on resume. The system wakes up, but the GPU doesn't, so you see nothing. GNOME detects this critical failure and hides the suspend button to prevent you from using a broken feature. You're right that your hardware is not the problem. The fact that it works on Ubuntu and Arch proves it. The issue is the specific NVIDIA driver package being used by this system. Your log shows you are using the NVIDIA Open Kernel Module (
This "open" driver is newer and still has gaps in hardware support compared to the long-standing proprietary driver. Other distros likely defaulted to the proprietary (closed-source) NVIDIA driver, which has much broader power management support. While the device I'm testing is running: NVIDIA UNIX x86_64 Kernel Module 580.82.09 
Please follow the document to install the driver provided from NVIDIA website and try again. Related document is here: https://docs.anduinos.com/Install/Install-Nvidia-Drivers.html#manual-installation-for-advanced-users Manual Installation (For advanced Users) This guide provides a comprehensive approach to installing proprietary NVIDIA drivers on AnduinOS. By using NVIDIA's proprietary drivers, you can achieve better performance and gain access to features not available through the open-source Nouveau driver. |
Beta Was this translation helpful? Give feedback.
0 replies
Sign up for free
to join this conversation on GitHub.
Already have an account?
Sign in to comment
Uh oh!
There was an error while loading. Please reload this page.
-
Hello,
I've been testing the system for a while to check if I can suggest it to others, and so far it's been great. I'm just missing one feature; I can't find the suspend button!
Not only that, but when I force the PC into suspend, it get stuck with a blank screen indefinitely.
I thought this might be because of the nvidia card I have, but the suspend worked just fine on Ubuntu, OpenSUSE, Arch and others.
Any idea what can I do to check what is wrong with it?
My hardware doesn't support S0ix.
Here are some useful information:
Beta Was this translation helpful? Give feedback.
All reactions