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Agent "unknown" requires selection #7456

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sharpphyl opened this issue Feb 27, 2024 · 1 comment
Closed

Agent "unknown" requires selection #7456

sharpphyl opened this issue Feb 27, 2024 · 1 comment
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Bug Arctos is not performing as it should. Priority-Normal (Not urgent) Normal because this needs to get done but not immediately.

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@sharpphyl
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sharpphyl commented Feb 27, 2024

When entering or updating records with the agent "unknown," it is necessary now to select "unknown" from a list of 6 agents. We discovered that you can ignore the list, close the pop-up, and "unknown" will default into the field, but it will be red. In the bulkloader, it is correctly "unknown."

Previously, "unknown" was the default without any pop-up appearing and the field would turn green.

Screenshots

unknown agent search 1

unknown agent search 2

Desired outcome: make "unknown" the default without having to select it from the pop-up or close the pop-up.

Priority: normal. We have a work-around but it was much smoother in the past when it was the automatic default. Also, we don't want to encourage data-entry volunteers to ignore a red field.

@sharpphyl sharpphyl added Priority-High (Needed for work) High because this is causing a delay in important collection work.. Bug Arctos is not performing as it should. Priority-Normal (Not urgent) Normal because this needs to get done but not immediately. and removed Priority-High (Needed for work) High because this is causing a delay in important collection work.. labels Feb 27, 2024
@sharpphyl sharpphyl reopened this Feb 27, 2024
@dustymc
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dustymc commented Feb 28, 2024

I am merging this with #7434 so that we can discuss the behavior of that form in one place.

@dustymc dustymc closed this as completed Feb 28, 2024
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Labels
Bug Arctos is not performing as it should. Priority-Normal (Not urgent) Normal because this needs to get done but not immediately.
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