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Lativ Theme - On Activation, header is missing from the Blog Home Template #7313

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masperber opened this issue Aug 14, 2023 · 7 comments
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Customer Report Issues or PRs that were reported via Happiness. Previously known as "Happiness Request". [Pri] Normal [Status] Core fix needed This issues is coming from a bundled theme (Twenty Something)) core and is being addressed in trac. Triaged [Type] Bug Something isn't working User Report This issue was created following a WordPress customer report

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@masperber
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Quick summary

On WordPress.com sites, after activating the Lativ theme, the Blog Home Template is missing the header and displays the message "Template part has been deleted or is unavailable: header"

If you edit the template, the Header can be removed, and the template part can be added again without issue.

Steps to reproduce

  1. Create a site on WordPress.com with a theme other than Lativ active.
  2. Change the theme to Lativ.

I did not test whether this bug affects sites that are created with the Lativ theme.

What you expected to happen

The Header should be displayed without an error message.

What actually happened

The Blog Home Template displays the message "Template part has been deleted or is unavailable: header" in place of the header.

Browser

No response

Context

No response

Platform (Simple, Atomic, or both?)

Simple, Atomic

Other notes

No response

Reproducibility

Consistent

Severity

All

Available workarounds?

Yes, easy to implement

Workaround details

The workaround consists of removing the Template Part Block from the header group and then adding a new one, referencing the Header template part.

@masperber masperber added [Type] Bug Something isn't working Needs triage labels Aug 14, 2023
@masperber
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Customer report 6662306-zen

@github-actions
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Support References

This comment is automatically generated. Please do not edit it.

  • 6662306-zen

@github-actions github-actions bot added the Customer Report Issues or PRs that were reported via Happiness. Previously known as "Happiness Request". label Aug 14, 2023
@mikachan
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This will hopefully be fixed by this GB PR: WordPress/gutenberg#53423

@cuemarie
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📌 SCRUBBING : RESULT - Replicated / Could Not Replicate / Uncertain

  • Tested on Simple – Replicated

📌 FINDINGS/SCREENSHOTS/VIDEO

  • Replicated just as described!

Screenshots/Recordings

EZPX42.mov

📌 ACTIONS

  • Assigned to @Automattic/theam
  • Fix incoming from core, thanks for noting that @mikachan ! Leaving in Themes' project boards just in case that GB PR does not resolve 👍

@cuemarie cuemarie added [Pri] Normal User Report This issue was created following a WordPress customer report Triaged [Status] Core fix needed This issues is coming from a bundled theme (Twenty Something)) core and is being addressed in trac. and removed Needs triage [Pri] TBD labels Aug 14, 2023
@katiebethbrown
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katiebethbrown commented Aug 15, 2023

@mikachan - Should this be resolved now that #53423 is merged? I just ran into it spinning up a new site with the Sten theme.

Edit - Nevermind, I see that the merged PR is for the GB 16.5 milestone. I'm assuming that means we'll see this resolved once we upgrade wpcom to use that version. 👍

@cuemarie
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I'm assuming that means we'll see this resolved once we upgrade wpcom to use that version.

I believe that's correct, @katiebethbrown !

@mikachan
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Yep that's right, the fix will be in Gutenberg 16.5 so this should be fixed across wpcom when that version is being used (around August 24-25).

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Labels
Customer Report Issues or PRs that were reported via Happiness. Previously known as "Happiness Request". [Pri] Normal [Status] Core fix needed This issues is coming from a bundled theme (Twenty Something)) core and is being addressed in trac. Triaged [Type] Bug Something isn't working User Report This issue was created following a WordPress customer report
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