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Google Maps not embedding correctly on Front Page template for Fixmate theme #8629

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mdza8c opened this issue Jan 24, 2025 · 3 comments
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Customer Report Issues or PRs that were reported via Happiness. aka "Happiness Request", or "User Report". [Feature Group] Appearance & Themes Features related to the appearance of sites. [Pri] Low [Status] Auto-allocated Triaged [Type] Bug Something isn't working

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@mdza8c
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mdza8c commented Jan 24, 2025

Quick summary

Google Maps embedding using the Custom HTML Block does not render correctly on the Front Page template for the Fixmate premium theme.

The Preview for the embedded map works correctly, but the saved version on the page does not render and shows the converted embed shortcode.

Embedding does work on Pages template.

Steps to reproduce

  1. Create a simple site with the Fixmate theme.
  2. Create a page using the Front Page template.
  3. Embed a Google Maps map following the instructions from https://wordpress.com/support/google-maps/
  4. Observe the issue.

Site owner impact

Fewer than 20% of the total website/platform users

Severity

Minor

What other impact(s) does this issue have?

No revenue impact

If a workaround is available, please outline it here.

Not tested on Atomic sites.

Platform (Simple and/or Atomic)

Simple

@mdza8c
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mdza8c commented Jan 27, 2025

Reported in 9328684-zd-a8c

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Support References

This comment is automatically generated. Please do not edit it.

  • 9328684-zen

@github-actions github-actions bot added the Customer Report Issues or PRs that were reported via Happiness. aka "Happiness Request", or "User Report". label Jan 27, 2025
@jartes jartes added Triaged and removed Needs triage Customer Report Issues or PRs that were reported via Happiness. aka "Happiness Request", or "User Report". labels Jan 27, 2025
@jartes jartes moved this from Needs Triage to Triaged in Automattic Prioritization: The One Board ™ Jan 27, 2025
@jartes
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jartes commented Jan 27, 2025

📌 REPRODUCTION RESULTS

  • Tested on Simple – Replicated
  • Tested on Atomic – Could Not Replicate

📌 ACTIONS

  • Triaged

👋🏻 @Automattic/t-rex Is this something you can take a look at? This is coming from a customer report. Thank you!

@jartes jartes added the Customer Report Issues or PRs that were reported via Happiness. aka "Happiness Request", or "User Report". label Jan 27, 2025
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Labels
Customer Report Issues or PRs that were reported via Happiness. aka "Happiness Request", or "User Report". [Feature Group] Appearance & Themes Features related to the appearance of sites. [Pri] Low [Status] Auto-allocated Triaged [Type] Bug Something isn't working
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