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[GlobalStep] "Transaction Id" column displayed as blank on Payments->Transactions screen. #1891

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gglobalstep opened this issue May 25, 2021 · 2 comments · Fixed by #1893
Closed
1 of 3 tasks

[GlobalStep] "Transaction Id" column displayed as blank on Payments->Transactions screen. #1891

gglobalstep opened this issue May 25, 2021 · 2 comments · Fixed by #1893
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@naman03malhotra
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priority: low The issue/PR is low priority—not many people are affected or there’s a workaround, etc. size: small The issue is sized small. type: bug The issue is a confirmed bug.

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@gglobalstep
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gglobalstep commented May 25, 2021 •
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Bug Description:

Transaction Id column displayed as blank on Payments->Transactions screen.

Environment:

Woocommerce Version : WooCommerce 5.3
WooCommerce Payments: v2.5.0

PC:
Windows 10, Mac 10.14.6
Chrome(Version 90.0.4430.93)
Firefox(Version 88.0)
Safari: v13.1.1

Steps To Reproduce:

  1. Create any test site using JN site.
  2. Install and activate all the required plugins
  3. Complete setup wizard using United States address as a store address and without selecting WC Payments on Business Details step.
  4. Go to Plugins->Add New->Upload plugin.
  5. Install and activate WooCommerce Payments plugin v2.5.0.
  6. Go to Payments->Set up to trigger KYC flow.
  7. Complete the KYC flow.
  8. Go to Shop page and purchase some products.
  9. Go to Payments->Transaction screen.
  10. Click on three-dot option and toggle ON "Transaction Id" column.
  11. Observe that "Transaction Id" column displayed as blank

Actual Result:

"Transaction Id" column displayed as blank on Payments->Transactions screen.

Expected Result:

"Transaction Id" column should display the transaction Id's of a respective transactions on Payments->Transactions screen.

Screenshot:

#1891

Isolating the problem (mark completed items with an [x]):

  • I have deactivated other plugins and confirmed this bug occurs when only WooCommerce plugin is active.
  • This bug happens with a default WordPress theme active, or Storefront.
  • I can reproduce this bug consistently using the steps above.
``` ` ### WordPress Environment ###

WordPress address (URL): https://inquisitive-de.jurassic.ninja
Site address (URL): https://inquisitive-de.jurassic.ninja
WC Version: 5.3.0
REST API Version: ✔ 5.3.0
WC Blocks Version: ✔ 5.1.0
Action Scheduler Version: ✔ 3.1.6
WC Admin Version: ✔ 2.2.6
Log Directory Writable: ✔
WP Version: 5.7.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: ✔
WP Cron: ✔
Language: en_US
External object cache: –

Server Environment

Server Info: Apache/2.4.46 (Unix) OpenSSL/1.0.2g
PHP Version: 7.4.18
PHP Post Max Size: 1 GB
PHP Time Limit: 30
PHP Max Input Vars: 5000
cURL Version: 7.47.0
OpenSSL/1.0.2g

SUHOSIN Installed: –
MySQL Version: 5.7.33-0ubuntu0.16.04.1-log
Max Upload Size: 512 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

Database

WC Database Version: 5.3.0
WC Database Prefix: wp_
Total Database Size: 8.22MB
Database Data Size: 5.76MB
Database Index Size: 2.46MB
wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.05MB + Index: 0.11MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_ce4wp_abandoned_checkout: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.05MB + Index: 0.09MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_mapping_to_external_entities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_scheduled_tasks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_segments: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_subscribers: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
wp_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_options: Data: 1.42MB + Index: 0.06MB + Engine InnoDB
wp_postmeta: Data: 0.19MB + Index: 0.16MB + Engine InnoDB
wp_posts: Data: 0.06MB + Index: 0.06MB + Engine InnoDB
wp_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

Post Type Counts

attachment: 24
mailpoet_page: 1
page: 7
post: 2
product: 21
product_variation: 7
revision: 1
shop_order: 17
shop_order_refund: 3
shop_subscription: 2

Security

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

Active Plugins (12)

Query Monitor: by John Blackbourn – 3.7.1
Code Snippets: by Code Snippets Pro – 2.14.1
Companion Plugin: by Osk – 1.18
Creative Mail by Constant Contact: by Constant Contact – 1.3.8
Facebook for WooCommerce: by Facebook – 2.5.0
Google Ads & Marketing by Kliken: by Kliken – 1.0.7
Mailchimp for WooCommerce: by Mailchimp – 2.5.1
MailPoet 3 (New): by MailPoet – 3.60.12
WooCommerce Blocks: by Automattic – 5.1.0
WooCommerce Payments: by Automattic – 2.5.0
WooCommerce Subscriptions: by WooCommerce – 3.0.12
WooCommerce: by Automattic – 5.3.0

Inactive Plugins (2)

Akismet Anti-Spam: by Automattic – 4.1.9
Hello Dolly: by Matt Mullenweg – 1.7.2

Dropin Plugins (1)

db.php: Query Monitor Database Class

Settings

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

WC Pages

Shop base: #5 - /shop/
Cart: #6 - /cart/
Checkout: #7 - /checkout/
My account: #8 - /my-account/
Terms and conditions: ❌ Page not set

Theme

Name: Storefront
Version: 3.6.0 (update to version 3.7.0 is available)
Author URL: https://woocommerce.com/
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔

Templates

Overrides: –

Subscriptions

WCS_DEBUG: ✔ No
Subscriptions Mode: ✔ Live
Subscriptions Live URL: https://inquisitive-de.jurassic.ninja
Subscription Statuses: wc-active: 2
WooCommerce Account Connected: ❌ No
Report Cache Enabled: ✔ Yes
Cache Update Failures: ✔ 0 failure

Store Setup

Country / State: United States (US) — California

Subscriptions by Payment Gateway

WooCommerce Payments: wc-active: 2

Payment Gateway Support

WooCommerce Payments: products
refunds
tokenization
add_payment_method
subscriptions
subscription_cancellation
subscription_suspension
subscription_reactivation
subscription_amount_changes
subscription_date_changes
subscription_payment_method_change
subscription_payment_method_change_customer
subscription_payment_method_change_admin
multiple_subscriptions

Action Scheduler

Complete: 76
Oldest: 2021-05-25 06:56:10 +0000
Newest: 2021-05-25 11:30:08 +0000

Pending: 4
Oldest: 2021-05-26 09:49:41 +0000
Newest: 2021-06-25 11:03:31 +0000

Status report information

Generated at: 2021-05-25 11:30:10 +00:00
`

</details>
@shendy-a8c
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shendy-a8c commented May 25, 2021 •
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@naman03malhotra I can reproduce the problem.

Keep in mind that GlobalStep tested it with 2.5.0-test-2 build package you can find it here. You can also checkout branch testing/2.5.0-test-2.

develop should be the same as testing/2.5.0-test-2 as I write this. Here is the compare.

@shendy-a8c shendy-a8c added size: small The issue is sized small. type: bug The issue is a confirmed bug. priority: low The issue/PR is low priority—not many people are affected or there’s a workaround, etc. labels May 25, 2021
@shendy-a8c
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Triaged at my best judgement. Feel free to update.

@naman03malhotra naman03malhotra mentioned this issue May 25, 2021
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priority: low The issue/PR is low priority—not many people are affected or there’s a workaround, etc. size: small The issue is sized small. type: bug The issue is a confirmed bug.
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Fix: added missing display attribute to the table row data Automattic/woocommerce-payments
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@naman03malhotra @gglobalstep @shendy-a8c