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Percentage (delta) comparison with core analytics are hidden #5622

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maxlaf opened this issue Feb 27, 2023 · 9 comments · Fixed by #8153
Closed

Percentage (delta) comparison with core analytics are hidden #5622

maxlaf opened this issue Feb 27, 2023 · 9 comments · Fixed by #8153
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category: core WC Payments core related issues, where it’s obvious. needs triage Manually put issue into triage process. type: bug The issue is a confirmed bug.

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@maxlaf
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maxlaf commented Feb 27, 2023

Describe the bug

When WooCommerce Payments is active, delta comparisons are hidden in core WooCommerce analytics.

To Reproduce

  1. Create some orders or data that will appear in core WC analytics
  2. Compare 2 periods.
  3. See missing percentage (delta) value.
  4. Deactivate WCPay.
  5. See percentage (delta) value.

Actual behavior

WCPay hides the woocommerce-summary__item-delta element in core analytics.

Screenshots

With WCPay:
erLCsJ.png

Without WCPay:
Kx47ST.png

Expected behavior

I expected comparison percentages in core analytics to be displayed.

Additional context

5992993-zen

System status:

``` ` ### WordPress Environment ###

WordPress address (URL): https://thundering-octopus.jurassic.ninja
Site address (URL): https://thundering-octopus.jurassic.ninja
WC Version: 7.4.0
REST API Version: ✔ 7.4.0
WC Blocks Version: ✔ 9.4.3
Action Scheduler Version: ✔ 3.5.4
Log Directory Writable: ✔
WP Version: 6.1.1
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: ✔
WP Cron: ✔
Language: en_US
External object cache: –

Server Environment

Server Info: Apache/2.4.55 (Unix) OpenSSL/1.0.2g
PHP Version: 7.4.33
PHP Post Max Size: 1 GB
PHP Time Limit: 30
PHP Max Input Vars: 5000
cURL Version: 7.47.0
OpenSSL/1.0.2g

SUHOSIN Installed: –
MySQL Version: 5.7.33-0ubuntu0.16.04.1-log
Max Upload Size: 512 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

Database

WC Database Version: 7.4.0
WC Database Prefix: wp_
Total Database Size: 4.85MB
Database Data Size: 3.38MB
Database Index Size: 1.47MB
wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_options: Data: 2.48MB + Index: 0.06MB + Engine InnoDB
wp_postmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_posts: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

Post Type Counts

attachment: 1
page: 7
post: 2
product: 1
shop_order: 2

Security

Secure connection (HTTPS): ✔
Hide errors from visitors: ❌Error messages should not be shown to visitors.

Active Plugins (4)

Companion Plugin: by Osk – 1.29
Jetpack: by Automattic – 11.8.4
WooCommerce Payments Dev Tools: by Automattic –
WooCommerce: by Automattic – 7.4.0

Inactive Plugins (3)

Akismet Anti-Spam: by Automattic – 5.0.1
Hello Dolly: by Matt Mullenweg – 1.7.2
WooCommerce Payments: by Automattic – 5.4.0

Settings

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: ✔
Order datastore: WC_Order_Data_Store_CPT

WC Pages

Shop base: #5 - /shop/
Cart: #6 - /cart/
Checkout: #7 - /checkout/
My account: #8 - /my-account/
Terms and conditions: ❌ Page not set

Theme

Name: Twenty Twenty-Three
Version: 1.0
Author URL: https://wordpress.org
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔

Templates

Overrides: –

Admin

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
new-product-management-experience
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
product-variation-management
settings

Daily Cron: ✔ Next scheduled: 2023-02-28 22:28:38 +00:00
Options: ✔
Notes: 33
Onboarding: -

Action Scheduler

Complete: 10
Oldest: 2023-02-27 22:29:19 +0000
Newest: 2023-02-27 22:43:29 +0000

Failed: 2
Oldest: 2023-02-27 22:30:21 +0000
Newest: 2023-02-27 22:31:37 +0000

Pending: 1
Oldest: 2023-02-28 22:29:19 +0000
Newest: 2023-02-28 22:29:19 +0000

Status report information

Generated at: 2023-02-27 22:44:31 +00:00
`

</details>
@maxlaf maxlaf added the type: bug The issue is a confirmed bug. label Feb 27, 2023
@htdat htdat added category: core WC Payments core related issues, where it’s obvious. needs triage Manually put issue into triage process. labels Feb 28, 2023
@senff
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senff commented Mar 21, 2023

6051369-zen

@molnarmariana
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Same problem. Any news?

@senff
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senff commented May 16, 2023

6277636-zen

@senff
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senff commented May 16, 2023

As a temporary workaround, you can make the percentages appear again by using a bit of CSS code. This will require an additional plugin such as Admin CSS MU to apply this CSS to admin pages.
Once Admin CSS MU is installed, add the following code (under Appearance → Admin CSS MU):

.wp-admin .woocommerce-summary .woocommerce-summary__item-delta {
   display: flex;
}

@dphyled
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dphyled commented Aug 29, 2023

6718678-zen

@stuartduff
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7444590-zen

@zmaglica
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zmaglica commented Feb 8, 2024

Hi @ismaeldcom . Do you maybe have a time to look into this issue? I am not sure on what team shall I assign this issue.

@ismaeldcom
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Hi @zmaglica, I just went ahead and created a PR, if you have time I'd appreciate a quick review 🙂

@zmaglica
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zmaglica commented Feb 8, 2024

Hi @zmaglica, I just went ahead and created a PR, if you have time I'd appreciate a quick review 🙂

Done.

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