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Unable to use scroll when the hover "add block" appears. #97760

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mauropereiira opened this issue Dec 24, 2024 · 2 comments
Open

Unable to use scroll when the hover "add block" appears. #97760

mauropereiira opened this issue Dec 24, 2024 · 2 comments
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Customer Report Issues or PRs that were reported via Happiness. Previously known as "Happiness Request". [Feature Group] Editor Experience Features related to Gutenberg integration on WordPress.com. [Feature] Post/Page Editor The editor for editing posts and pages. Groundskeeping Issues handled through Dotcom Groundskeeping rotations [Pri] Low Address when resources are available. [Product] WordPress.com All features accessible on and related to WordPress.com. [Status] Escalated to Product Ambassadors Triaged To be used when issues have been triaged. [Type] Bug When a feature is broken and / or not performing as intended

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@mauropereiira
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Quick summary

Reported here: 9201626-zd-a8c

A user reported that when using the Site Editor and trying to scroll when the Add Block separator is hovered, it doesn't work.
Example video:
https://github.com/user-attachments/assets/23bbae1c-596d-4e22-a2bf-a5e4b7c4baf0

Example:
Image

Steps to reproduce

  1. Go to the site editor on any page.
  2. Over between added blocks until this appears:
    Image
  3. Try to scroll.

What you expected to happen

The page should scroll.

What actually happened

The page doesn't scroll.

Impact

All

Available workarounds?

No but the platform is still usable

If the above answer is "Yes...", outline the workaround.

No response

Platform (Simple and/or Atomic)

No response

Logs or notes

User-tested in Opera and Mozilla using Windows 11 and the issue happened.

Tested using Google Chrome using macOS Sequoia and I was able to replicate it.
Also tested it on both simple and atomic websites, and it has the same behavior.
@mauropereiira mauropereiira added [Feature Group] Editor Experience Features related to Gutenberg integration on WordPress.com. [Feature] Post/Page Editor The editor for editing posts and pages. [Product] WordPress.com All features accessible on and related to WordPress.com. [Type] Bug When a feature is broken and / or not performing as intended Needs triage Ticket needs to be triaged labels Dec 24, 2024
@github-actions github-actions bot added [Status] Escalated to Product Ambassadors [Pri] High Address as soon as possible after BLOCKER issues labels Dec 24, 2024
@github-actions GitHub Actions
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Support References

This comment is automatically generated. Please do not edit it.

  • 9201626-zen

@github-actions github-actions bot added the Customer Report Issues or PRs that were reported via Happiness. Previously known as "Happiness Request". label Dec 24, 2024
@Imran92 Imran92 added Triaged To be used when issues have been triaged. and removed Needs triage Ticket needs to be triaged labels Dec 25, 2024
@Imran92 Imran92 moved this from Needs Triage to Triaged in Automattic Prioritization: The One Board ™ Dec 25, 2024
@madhusudhand
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madhusudhand commented Dec 30, 2024 •
edited
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This is issue in WordPress core and Gutenberg.
Related upstream issue: WordPress/gutenberg#63260

It doesn't not block user experience, user can move the cursor out the block inserter, and will be able to scroll the page.
Hence updating the priority from High to Low

@madhusudhand madhusudhand added [Pri] Low Address when resources are available. Groundskeeping Issues handled through Dotcom Groundskeeping rotations and removed [Pri] High Address as soon as possible after BLOCKER issues labels Dec 30, 2024
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Labels
Customer Report Issues or PRs that were reported via Happiness. Previously known as "Happiness Request". [Feature Group] Editor Experience Features related to Gutenberg integration on WordPress.com. [Feature] Post/Page Editor The editor for editing posts and pages. Groundskeeping Issues handled through Dotcom Groundskeeping rotations [Pri] Low Address when resources are available. [Product] WordPress.com All features accessible on and related to WordPress.com. [Status] Escalated to Product Ambassadors Triaged To be used when issues have been triaged. [Type] Bug When a feature is broken and / or not performing as intended
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Automattic Prioritization: The One Board ™
Status: Triaged
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3 participants
@madhusudhand @Imran92 @mauropereiira