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Could you share the logs? Either going on Profile > View logs or in View(in the header) > Toggle Developper Tools.
Also the heatmap is currently limited to actually exactly 2500 nodes. It will slice at 2500 and not show any more. (though this seems to be quite a coincidence with your issue so there might be an issue around here)
Found the problem, will release a fix version of BatchLabs next week. Though as mentioned above heatmap will not show more than 2500 nodes. It will only shows the first 2500.
When having a pool of over 2500 nodes, the heatmap UI does not show.
instead, a blank page is shown.
To Reproduce
Scale pool to >2500 nodes.
In Batch labs, open the pool's heatmap page.
notice that the heatmap does not show.
Expected behavior
The same heatmap UI is shown for a larger amount of nodes.
Screenshots

If applicable, add screenshots to help explain your problem.
Version (please complete the following information):
OS: [Osx]
Version 0.14.1.3221
OS: [Windows]
Version 0.16.1-d5ecce50
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