Data upload in file group is not working

[jjindrich]

I'm creating new file group and trying to upload data. Not working - Never ending upload process

[timotheeguerin]

Hi,
Can you check the logs. If you are using the latest batchlabs you should have a link to the logs folder by clicking on the profile icon then view logs. Otherwise ctrl+shift+i should show the console. Is there any error there?
Also what OS are you running batchlabs on?

[jjindrich]

Using Windows version primary, but tested on Linux too. Log file report Websocket connection closed. FW disabled, tested on different networks...
Version 0.8.0 is working correctly.

[timotheeguerin]

I think I found the issue, the python executable builder version wasn't locked and the latest seems to have a bug which our latest build would have used.
We were planning to do a new release today so I'll double check this fix the problem.

Can you also confirm this is the error you see in the python-server.log file in the logs folder

Fatal Python error: Py_Initialize: unable to load the file system codec

[jjindrich]

Yes, there is this error message in python-server.log
{"name":"BatchLabs Python","hostname":"JAJINDRI-XPS13","pid":14840,"level":30,"msg":"========================= STARTING PYTHON RPC SERVER PROCESS =========================","time":"2017-11-28T18:53:27.221Z","v":0}
{"name":"BatchLabs Python","hostname":"XXXXXXXXXX","pid":14840,"level":50,"msg":"Fatal Python error: Py_Initialize: unable to load the file system codec\r\nTraceback (most recent call last):\r\n File "C:\Python36-x64\lib\encodings\init.py", line 31, in \r\nModuleNotFoundError: No module named 'codecs'\r\n","time":"2017-11-28T18:53:27.593Z","v":0}

In app.log is repeating this messages:
{"name":"BatchLabs Renderer","hostname":"XXXXXX","pid":14840,"level":30,"msg":"Websocket connection closed. Retrying to connect in 32s","time":"2017-11-28T18:54:23.359Z","v":0}
{"name":"BatchLabs Renderer","hostname":"XXXXXXXX","pid":14840,"level":30,"msg":"Websocket connection closed. Retrying to connect in 64s","time":"2017-11-28T18:54:56.412Z","v":0}