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can't connect to azure vm at home, but can do at office #30281

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kailums opened this issue Nov 7, 2024 · 1 comment
Open

can't connect to azure vm at home, but can do at office #30281

kailums opened this issue Nov 7, 2024 · 1 comment
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Auto-Assign Auto assign by bot bug This issue requires a change to an existing behavior in the product in order to be resolved. customer-reported Issues that are reported by GitHub users external to the Azure organization. Service Attention This issue is responsible by Azure service team. SSH VM SSH

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@kailums
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kailums commented Nov 7, 2024 •
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Describe the bug

Hi,
I recently work at home, but i can't connect to azure vm at home. when i'm at office, i can connect to it.

and i have connected to to MSFTVPN at home, but still cannot connect to it.

could you please help me?

Related command

az ssh vm --ip 52.228.186.184

Errors

OpenSSH_for_Windows_9.5p1, LibreSSL 3.8.2
ssh: connect to host 52.228.186.184 port 22: Connection timed out

Issue script & Debug output

OpenSSH_for_Windows_9.5p1, LibreSSL 3.8.2
ssh: connect to host 52.228.186.184 port 22: Connection timed out

Expected behavior

can connect to it.

Environment Summary

azure-cli 2.65.0

core 2.65.0
telemetry 1.1.0

Extensions:
ssh 2.0.6

Dependencies:
msal 1.31.0
azure-mgmt-resource 23.1.1

Python location '/opt/az/bin/python3'
Extensions directory '/home/kailu/.azure/cliextensions'

Python (Linux) 3.11.8 (main, Sep 25 2024, 11:34:47) [GCC 13.2.0]

Legal docs and information: aka.ms/AzureCliLegal

Your CLI is up-to-date.

Additional context

No response
@kailums kailums added the bug This issue requires a change to an existing behavior in the product in order to be resolved. label Nov 7, 2024
@microsoft-github-policy-service microsoft-github-policy-service bot added customer-reported Issues that are reported by GitHub users external to the Azure organization. Auto-Assign Auto assign by bot labels Nov 7, 2024
@yonzhan
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yonzhan commented Nov 7, 2024

Thank you for opening this issue, we will look into it.

@microsoft-github-policy-service microsoft-github-policy-service bot added VM SSH Service Attention This issue is responsible by Azure service team. SSH labels Nov 7, 2024
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