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contact.html
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<!--#set var="title" value="Contact Addresses" -->
<!--#include virtual="inc/header.html" -->
<h2>Contact addresses</h2>
<div class="card">
<div class="card-body">
<h4 class="card-title">Getting in touch about a site under <code>.user.srcf.net</code> or <code>.soc.srcf.net</code>?</h4>
<p>The SRCF hosts many user websites on its systems, and we provide built-in domains of the form
<i><span class="var">CRSid</span>.user.srcf.net</i> or <i><span class="var">acronym</span>.soc.srcf.net</i>.</p>
<p><strong>The SRCF itself is not immediately responsible for content under these domains.</strong></p>
<p>In the first instance, you should direct queries to the owners of the relevant account as follows:</p>
<ul>
<li>Websites like <b><span class="var">spqr2</span>.user.srcf.net</b>: emails to <b><span class="var">spqr2</span>@srcf.net</b>.</li>
<li>Websites like <b><span class="var">cuxs</span>.soc.srcf.net</b>: emails to <b><span class="var">cuxs</span>-webmaster@srcf.net</b>.</li>
</ul>
<p>For communications relating to infringing copyrighted material or other abuse, please also CC
<a href="mailto:soc-srcf-admin@lists.cam.ac.uk">soc-srcf-admin@lists.cam.ac.uk</a>.</p>
<p>We also host websites on <i>custom domains</i>, which do not end in <code>.srcf.net</code>. Please contact the system administrators
at <a href="mailto:soc-srcf-admin@lists.cam.ac.uk">soc-srcf-admin@lists.cam.ac.uk</a> if you're getting in touch about a website hosted by
us under a custom domain and are unsure how to reach the site's owners.</p>
</div>
</div>
<div class="row">
<div class="col-md-6">
<div class="card">
<div class="card-body">
<h4 class="card-title">Support team</h4>
<p>Technical assistance:</p>
<ul>
<li>how to upload web pages</li>
<li>PHP scripts not working</li>
<li>how to use our machines</li>
<li>any and all support requests</li>
</ul>
</div>
<div class="card-footer">
<a class="btn btn-outline-primary" href="https://docs.srcf.net">Get help</a>
</div>
</div>
<div class="card">
<div class="card-body">
<h4 class="card-title">System administrators</h4>
<p>Requests for administrator actions:</p>
<ul>
<li>quota increases</li>
<li>installing new software</li>
<li>takedowns e.g. copyright infringement</li>
</ul>
<p class="font-italic">
Note that many account actions, such as resetting passwords, adding
additional services, updating personal details, <i>etc.</i> can now be carried
out on our
<a href="<!--#if expr="${domain_control}" --><!--#echo var="domain_control" --><!--#endif -->">Control Panel</a>.
</p>
<p>Reporting security issues:</p>
<ul>
<li>hacked accounts</li>
<li>XSS vulnerabilities</li>
<li>SQL injection vulnerabilities</li>
</ul>
</div>
<div class="card-footer">
<a class="btn btn-outline-primary" href="mailto:soc-srcf-admin@lists.cam.ac.uk">soc-srcf-admin@lists.cam.ac.uk</a>
</div>
</div>
</div>
<div class="col-md-6">
<div class="card">
<div class="card-body">
<h4 class="card-title">Committee</h4>
<p>General enquiries:</p>
<ul>
<li>donations</li>
<li>becoming involved</li>
<li>complaints</li>
</ul>
<p>Individual members:</p>
<ul>
<li>Chair – <a href="mailto:chair@srcf.net">chair@srcf.net</a></li>
<li>Secretary – <a href="mailto:secretary@srcf.net">secretary@srcf.net</a></li>
<li>Junior Treasurer – <a href="mailto:treasurer@srcf.net">treasurer@srcf.net</a></li>
<li>Publicity – <a href="mailto:publicity@srcf.net">publicity@srcf.net</a></li>
<li>Senior Treasurer – <a href="mailto:senior-treasurer@srcf.net">senior-treasurer@srcf.net</a></li>
</ul>
</div>
<div class="card-footer">
<a class="btn btn-outline-primary" href="mailto:committee@srcf.net">committee@srcf.net</a>
</div>
</div>
<div class="card">
<div class="card-body">
<h4 class="card-title">Other delegated roles</h4>
<ul>
<li>Webmaster – <a href="mailto:webmaster@srcf.net">webmaster@srcf.net</a></li>
<li>Postmaster – <a href="mailto:postmaster@srcf.net">postmaster@srcf.net</a></li>
<li>Abuse – <a href="mailto:abuse@srcf.net">abuse@srcf.net</a></li>
</ul>
</div>
</div>
</div>
</div>
<!--#include virtual="inc/footer.html" -->