No results email

[ianmellis]

Hello, I used the CellNet_Cloud webapp for 2 RNA-seq samples. The webapp progress bar completed and displayed the message: "Done! Check your email for your results." However, no results were in my email inbox. I repeated the analysis using a different email, and that also didn't work. I tried deleting and creating a new stack, which also didn't work, even after waiting an hour after the webapp said it was done.

There were no errors thrown during the analysis progress. One potential issue: the samples I uploaded had 38-bp reads (R2 end of paired end). Could this be the problem, since the training data were trimmed to 40-bp?

[pcahan1]

Hi,

I am sorry to hear about this problem with CellNet_Cloud. We haven't dedicated a lot of effort into this resource as it wasn't seeing much usage. I may have another solution for you. Can you email me directly to discuss?

Thanks,

Patrick