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One pager PDF files are not displayed correctly in Preview (mobile) #1966

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asnaith opened this issue Feb 22, 2022 · 3 comments · Fixed by #1995
Closed

One pager PDF files are not displayed correctly in Preview (mobile) #1966

asnaith opened this issue Feb 22, 2022 · 3 comments · Fixed by #1995
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Issue: Bug 🐛 Added to issues relating to a critical severity bugs. Product: Files

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@asnaith
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asnaith commented Feb 22, 2022

Description

Mobile only - The aspect ratio of a one page PDF file is too zoomed in when previewed on a mobile device. It doesn't seem to happen with PDF's containing multiple pages.

It is not possible to adjust this manually which means there's no way a single page PDF can be viewed correctly.

To Reproduce
Steps to reproduce the behavior:

  1. Upload a single page PDF (I used the ChainSafe invoice PDF!)
  2. Navigate to preview

Expected behavior
The PDF file view should scale to display everything on the page without zooming.

Video

one.page.PDF.MP4

Smartphone:

  • OS: iOS

  • iPhone 12 Mini

  • Browser: Safari

  • Version: 15

  • OS: Android

  • Pixel 6 Pro

  • Browser: Chrome

  • version: 98

@asnaith asnaith added Issue: Bug 🐛 Added to issues relating to a critical severity bugs. Product: Files labels Feb 22, 2022
@FSM1
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FSM1 commented Feb 23, 2022

Hey team! Please add your planning poker estimate with ZenHub @tanmoyAtb @Tbaut

@tanmoyAtb tanmoyAtb self-assigned this Feb 27, 2022
@tanmoyAtb
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Hey, @FSM1 I think you had a couple of files to test this issue.

@asnaith
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asnaith commented Feb 27, 2022

@tanmoyAtb Our ChainSafe Invoice PDF can be used, it's one of the files that wasn't scaling correctly

@tanmoyAtb tanmoyAtb mentioned this issue Mar 1, 2022
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Labels
Issue: Bug 🐛 Added to issues relating to a critical severity bugs. Product: Files
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3 participants