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ANR triggered during the handling of push notifications FcmNotificationParser.toBundle() #677

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boskicaruso opened this issue Oct 15, 2024 · 0 comments
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boskicaruso commented Oct 15, 2024

Describe the bug
ANR triggered during the handling of push notifications. FcmNotificationParser.toBundle(FcmNotificationParser.java:22)

Screenshots/Logs
com.mkopa.app_issue_7c793e2e15faa6578c6a388f62dfa521_ANR_session_670E7F960374000117D704CE9E1440EC_DNE_1_v2_stacktrace.txt

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Environment (please complete the following information):

  • Device: Nokia C22, Nokia G21, Nokia C32, Nokia 1.4, Nokia 2.4, Tecno, Samsung Galaxy A03, Galaxy A04e
  • OS: Android 13
  • CleverTap SDK Version 7.01

Additional context
ANRs are primarily being recorded on low-end devices. We suspect that the CleverTap SDK’s handling of push notifications is causing a significant number of slow or frozen frames. Since integrating CleverTap for all our customers (an increase of over 30%), the number of frozen frames has increased drastically.

Before:
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After:
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