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Lat and Long updated. But Location not updated. #10

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RioRizkyRainey opened this issue Jan 30, 2024 · 1 comment
Open

Lat and Long updated. But Location not updated. #10

RioRizkyRainey opened this issue Jan 30, 2024 · 1 comment

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@RioRizkyRainey
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RioRizkyRainey commented Jan 30, 2024

I am using the Clevertap SDK for geofence tracking as outlined in the documentation https://developer.clevertap.com/docs/geofence-ios.

I have followed the steps described, and although the latitude and longitude coordinates are recorded on the dashboard, the location still shows as "unknown."

Screenshot 2024-01-30 at 09 43 34

Expected Results:
The location should be correctly identified and displayed on the dashboard.

Actual Results:
The location still shows as "unknown" even though the coordinates are recorded on the dashboard.

Additional Information:

Clevertap SDK Version: 1.0.3
Operating System: iOS 17.0
Device: iPhone XR

Thank you for your assistance.

@akashvercetti
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@RioRizkyRainey Could you please raise a support ticket from the CleverTap dashboard for this?

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