Submission Timeouts / Poor messaging

[studentprogrammer]

Most of the time I'm getting submission timeouts for the last couple hours although the site status indicates everything is fully operational.

[msmichellegar]

I'm getting mostly submission timeouts too.

[ThomWright]

Same 😞

[bkaestner]

Same here. I think that an additional message on submission timeouts would be great, something like

Submission timed out. Please try again.

---

This doesn't mean that your code is wrong. Instead, our servers are currently a little bit busy and cannot test your submission. You can check status.codewars.com and our twitter for current status information.

That explains the issue to new users and disambiguates submission timeouts from processing timeouts. (Edit: Whoops, just noticed that the additional message is more or less a feature request, not a valid issue comment, sorry.)

[afonsomatos]

Same here..

[jhoffner]

@afonsomatos is this still happening for you? I just restarted the workers about 20 minutes ago and things should be operating as normal.

The issue is that the background jobs stop processing items from the queue. I'm looking at upgrading to the latest version to see if that fixes the issue.

@bkaes good suggestion.

[jhoffner]

I've deployed upgraded versions of a few of the background worker components, which should hopefully not cause any regressions and fix the instability issues. The problem is not reproducible in development so all we can do is sit and wait to see if it happens again.

I've marked this an enhancement due to @bkaes suggestion.

[afonsomatos]

@jhoffner It is alright now

[mdibaiee]

I use Codewars everyday, and this often happens. I really love Codewars but this problem is annoying.

[bkaestner]

If I'm not mistaken, any changes on tests in the kata editor (either hidden or example test cases) will trigger a test run. This doesn't bode well if there are currently submission timeouts: the kata editor will stay in the "preparing state" infinitely.

I think this is connected to submission timeouts and not an entirely different issue.

(btw, as of 2015-04-07T07:28:00+02:00, submissions are timing out again)

EDIT: I've gotten tired to write the same comment over and over again, so I've written a wiki page here on github. Funny enough, github doesn't state the licence used for wikis, but if you want to use part of the page for your own purposes, feel free to do so.

[ryanthames]

With the exception of a few lucky submissions, I've been getting nothing but submission timeouts since about 11pm CST last night.

[foiseworth]

9/10 of my submissions now result in a timeout. It has got progressively worse over the past two days.

[msmichellegar]

I'm getting 9/10 timeouts too, although at least it sometimes lets the code go through.

[franksloan]

Yep loads of timeouts from me too

[franksloan]

Also, 'unknown errors', having run code in js console all works fine

[jhoffner]

I just deployed a new monitoring service that will restart the background process when it runs out of memory. Still investigating why the memory issues are happening in the first place - but this should hopefully be a catch-all to the problem.

[sordidfellow]

Getting constant "Submission timed out" when submitting console.log("hi") for a javascript kata.

Tried several katas and the problem persists, but status page still shows everything is fine.

Edit: Javascript submissions have been down for half an hour so far.

Edit #2: Back up as of 4:55 PM Central Time

[bkaestner]

@sordidfellow Try to avoid #number in in github comments, that's meant for referencing issues.

[gl0ow]

I get Submission timeout on every kata I try submit.
Chrome.
WIN 32.

[ghost]

Was kicking ass just fine, now getting 'Submission timed out. Please try again.' on http://www.codewars.com/kata/54466996990c921f90000d61/train/javascript

http://status.codewars.com reports that 'All Systems Operational'. In case it matters, Cox internet, consistent 25ms ping to google the whole time.

[colin-jack]

I've seen lots and lots of timeouts, even just trying to run tests, from what I can see it seems to be affecting some subset of the katas (in my case notable [1]).

It makes the site quite difficult to use.

[1]
http://www.codewars.com/kata/can-you-get-the-loop
http://www.codewars.com/kata/vasya-and-stairs

[Andbondar]

I encounter same problem for same kata
http://www.codewars.com/kata/vasya-and-stairs

[akhayoon]

I'm all submission timeouts right now for Vasya - Clerk

[leonstafford]

+1 for better handling of this. seems one would lose interest of a lot of first time users such as myself

[jhoffner]

I've upgraded this to a high priority and will get to it the next time I get a block of "CW bug fix" time.

[bkaestner]

@jhoffner You probably know that, but you can also create milestones and assign issues to them (example), which could give you a little bit more control about the severity or dueness of the issue (e.g. this one "Codewars version August 2015", another one "version 2.0" and so on).

[jhoffner]

The messaging has been updated for the server timeouts. The code timeouts message comes from the Code Runner service which I still need to update.

[bkaestner]

The current message doesn't have any newlines, which makes it kind of hard to read.

[codybousc]

Hey all, I just wanted to chime in and say that this is still happening. I just got at least 10 server timeouts in a row. I checked the codewar status page and it looks like everything is up and running.

[codybousc]

I should also mentioned that I was using GG Chrome and also tried on Safari.

[toddmetheny]

Also encountering this issue.

[Jakub-CZ]

One particular kata (possibly for Java only) timeouts 100% of the time when a syntactically correct solution is submitted. (Syntax errors are cought correctly.)
My own test cases pass in Codewars without any issues, but the author's tests always timeout.

[abelmaniquis]

I have been getting this problem on this kata

[g964]

Always impossible to run, to validate or to re-publish. Nevertheless the status says that everything is in order.

[seanwbarry]

Getting timeouts on every submission for the past 30 minutes. Not sure if this is the right issue to comment in - also frequently pages don't load when clicked (e.g. permanently see the 'Loading Kata: abc123').

[DanielTheCritic]

Continuous timeouts all day. Not just with me but with a lot of other developers I'm communicating with. Haven't been able to submit anything since I joined.

[bkaestner]

Folks on gitter recommend to use http://preview.codewars.com instead.

[davefogo-zz]

@bkaestner This solution worked, however when going to check for my solutions for that specific kata its empty. Points were awarded but no record of my solution.

[ioncrash]

I've been getting timeouts and 500 errors continuously. Also occasionally:

Unexpected token { in JSON at position 1239426

also on http://preview.codewars.com

[ioncrash]

Run examples completes immediately, but attempt never works

[AlexK89]

I can't submit any of katas. each time I got an error The server timed out waiting for the request to be processed. This may be due to high server load. Please try your request again.
I already tried different browsers and wifi's

[glotchimo]

Been getting timeouts for the past couple hours.

[zarela]

I get timeout and I don't have a submit button on my kata