For Cumulocity IoT version >= 10.16 and Application Builder version >= 2.0.0, please refer to https://github.com/SoftwareAG/c8y-ticketing-integration-plugin
This widget allows to view tickets from the configured Ticketing Platform using Ticketing Integration microservice.
- Download the latest
c8y-ticketing-integration-viewer-widget-{version}.zip
file from the Releases section. - Make sure you have Application Builder app installed.
- Open a dashboard.
- Click
more...
. - Select
Install Widget
and follow the instructions.
- Make sure you have successfully installed the widget.
- Click on
Add widget
. - Choose
Ticket Integration Viewer
widget. Title
is the title of widget. Provide a relevant name. You may choose to hide this. Go toAppearance
tab and chooseHidden
underWidget header style
.- Choose
Target assets or devices
to view tickets for that specific device or leave unselected to view all tickets. - Select or unselect respective table columns in
Show columns
to be shown in table. Max total tickets
is total number of tickets to be retrieved from ticketing platform.Page size
is total number of tickets to shown at once in a table.- Click
Save
to add the widget on the dashboard. - In case you see unexpected results on the widget, refer to browser console to see if there are error logs.
- Clone the repository on local machine using
git clone https://github.com/SoftwareAG/c8y-ticketing-integration-viewer-widget.git
. - Run
npm install
to download the module dependencies. - Install c8ycli
npm install -g @c8y/cli
if not already. - Run
c8ycli server -u https://your_tenant_url
to start the server. - Go to
http://localhost:9000/apps/cockpit/
in the browser to view and test your changes. - (Optional) push the changes back to this repository.
- Finish the development and testing on your local machine.
- Run
gulp
to start the build process. Runnpm install -g gulp
to install gulp if not already. - Use
c8y-ticketing-integration-viewer-widget-{version}.zip
file in thedist
folder as a distribution.
These tools are provided as-is and without warranty or support. They do not constitute part of the Software AG product suite. Users are free to use, fork and modify them, subject to the license agreement. While Software AG welcomes contributions, we cannot guarantee to include every contribution in the master project.
For more information you can Ask a Question in the TECHcommunity Forums.
You can find additional information in the Software AG TECHcommunity.