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This wiki is home to planning and roadmap documents for the USEITI website. This website team follows user-centered development practices as best it can. As such, it follows a hypothesis-driven design and development cycle.
When we set out to build something (in this case, a website), we have a vision for what we need, but we also know that we need to actively learn from the people who need the solution as we are creating it. To build a solution that works, we must acknowledge that we don't really know what it will look like in the end. The most important thing, then, is to articulate what we think we know, build a little thing to validate those assumptions. Maybe the results of this test show that we need to change our approach a little (or a lot). Maybe the results show we were right on target and we can move forward confidently.
Either way, by building these small learnings along the way to a final product, we've replaced our massive risk (ie, building the entire project and finding out at the end that we got it wrong) with many smaller risks, ever-adjusting towards our goal outcomes along the way.
And note that we are driving towards outcomes, not things. For example, an outcome might be "We want to increase the number of visitors to XYZ Science Center." We might have been hired to create a website to do this, but through the course of our building and testing find out that the most effective way to meet this outcome is not to build a website at all, but to hire a communications manager who can run social media campaigns. Did we "deliver a website?" No, not at all. By that measure we "failed." However, through iterative, learning-based development, we accomplished the more important goal: delivering on a desired outcome.
We are working on the following hypotheses in the current sprint:
We believe that: providing more location-based information
Will: meet a user need for the concerned citizen who wants to know what’s
happening in his/her neighborhood
We will know we are right when we see increased interest from non-sector-specific
civil society groups (local groups instead) pending more comms outreach
We believe that: providing more explanation of the government
structure in natural resource revenues
Will result in: more clarity around who-does-what, and provide a
resource for people to find the right office for their needs
We will know we are right when: ONRR sees a decrease in misdirected
requests for information
You can track our progress this sprint here.
We archive learnings from sprints under Learnings.
You can add a new issue to bring a bug or suggestion to the attention of the development team.
You can also email the team at useiti@ois.doi.gov.
- Problem statement
- Product vision
- User scenarios
- What we're not trying to do
- Product risks
- Prioritization scale
- Joining the team
- Onboarding checklist
- Working as a distributed team
- Planning and organizing our work
- Sample retro doc
- Content style guide
- Content editing and publishing workflow
- Publishing a blog post
- Content audits: a (sort-of) guide
- User centered design process
- Research norms and processes
- Usability testing process
- Observing user research
- Design and research in the federal government
- Shaping process
- Preview URLs
- How to prepare and review PRs
- Continuous integration tools
- Releasing changes
- Github Labels