"bottom right" USB-C port doesn't work in USB3 mode #976
Labels
bug
Something isn't working
firmware
needs review
novacustom_v56_mtl
NovaCustom V56 Series
qubesos_certficiation
Component
Dasharo firmware
Device
NovaCustom V56 14th Gen
Dasharo version
0.9.0-rc7
Dasharo Tools Suite version
No response
Test case ID
No response
Brief summary
Device plugged into bottom right USB-C port (the non-TB one) either doesn't work at all, or works only in USB2 (HighSpeed) mode
How reproducible
Always. Tried on Qubes OS 4.2, and Fedora 40 Xfce Live USB
How to reproduce
Plug an USB3 device into the USB-C port
Expected behavior
Device works in SuperSpeed mode.
Actual behavior
None of the tested devices worked in USB 3.0 (SuperSpeed) mode. Some worked in USB 2.0 (HighSpeed) mode. In one case, only in one orientation of the plug.
Tested with:
The other USB-C port and both USB-A ports work normally, with all the devices listed above too.
Screenshots
No response
Additional context
I tried this on two different units (V540TU and V560TU) and both have this issue. But on V540TNE (the one with nvidia) running still proprietary firmware, both USB-C ports work fine.
Solutions you've tried
No response
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