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Users Losing balance and details #182

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Divicoin opened this issue Sep 3, 2020 · 27 comments
Open

Users Losing balance and details #182

Divicoin opened this issue Sep 3, 2020 · 27 comments

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@Divicoin
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Divicoin commented Sep 3, 2020

Funds and details display are tied to a sever or api in the desktop and if that server or api goes down the users cannot see those funds or masternode details and this causes great consternation

I know that we are moving away from old code and making our new code but if we can bandaid or make a catch or something to prevent this until we have the next iteration dont.

@Divicoin
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Divicoin commented Sep 3, 2020

➤ James Encke commented:

The Voice this has been decentralized in the Light Client Server

@Divicoin
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Divicoin commented Sep 3, 2020

➤ The Voice commented:

Whatever we need to do to make this never happen again

@Divicoin
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Divicoin commented Sep 3, 2020

➤ The Voice commented:

Its a FUD factory message

@Divicoin
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Divicoin commented Sep 3, 2020

➤ James Encke commented:

Subtasks added ... if you can pop the servers online, Ill put the GH to auto deploy to them

@Divicoin
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Divicoin commented Sep 3, 2020

➤ The Voice commented:

DO servers good or Hetzer (fast and cheap)

@Divicoin
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Divicoin commented Sep 3, 2020

➤ James Encke commented:

On on Fasthosts one On hetzner

@Divicoin
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Divicoin commented Sep 3, 2020

➤ James Encke commented:

FH in USA and Hetzner in the EU

@Divicoin
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Divicoin commented Sep 3, 2020

➤ James Encke commented:

The Voice

@Divicoin
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Divicoin commented Sep 3, 2020

➤ The Voice commented:

K

@Divicoin
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Divicoin commented Sep 3, 2020

➤ The Voice commented:

I’ll put in wrike

@Divicoin
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Divicoin commented Sep 3, 2020

➤ The Voice commented:

Ok James Encke update to the notes

The users did not just lose price

the lost everything, balance, overview history all just disappeared and the wallet appears like a new wallet and the console wont unlock

@Divicoin
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Divicoin commented Sep 3, 2020

➤ The Voice commented:

But once you reset the server it worked immediately again

@Divicoin
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Divicoin commented Sep 3, 2020

➤ James Encke commented:

The Voice do we have a screenshot freom anyone? I think the issue will be with the intervals in the app

@Divicoin
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Divicoin commented Sep 3, 2020

➤ The Voice commented:

happened to me personally
and empty wallet view and no console access

until the seconds after you restarted that server

@Divicoin
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Divicoin commented Sep 3, 2020

➤ James Encke commented:

Screenshot is to debug the desktop app.

@Divicoin
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Divicoin commented Sep 3, 2020

➤ The Voice commented:

then magic happened and all was well

do you think something is tied to 2fa ??

@Divicoin
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Divicoin commented Sep 3, 2020

➤ James Encke commented:

Did anyone send one in the channel?

@Divicoin
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Divicoin commented Sep 3, 2020

➤ The Voice commented:

I can fake a screen shot
it was an empy wallet

@Divicoin
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Divicoin commented Sep 3, 2020

➤ The Voice commented:

nothing to show just plain emptiness like you created a new wallet

@Divicoin
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Divicoin commented Sep 3, 2020

➤ The Voice commented:

Can we get details update on this

@Divicoin
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Divicoin commented Sep 3, 2020

➤ The Voice commented:

Not sure about the subtask you added

@Divicoin
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Divicoin commented Sep 3, 2020

➤ The Voice commented:

Fixed

@Divicoin
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➤ The Voice commented:

James Encke can you review the price server , i am getting reports from some the wallets are showing 0 balances.

@Divicoin
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➤ James Encke commented:

Rebooted just in case.

@Divicoin
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➤ James Encke commented:

This is fixed in the new wallet. They go to the light client price servers direct.

@Divicoin
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➤ James Encke commented:

Which can be clustered

@Divicoin
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➤ The Voice commented:

Thank you so very much

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