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Users Losing balance and details #182
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➤ James Encke commented: The Voice this has been decentralized in the Light Client Server |
➤ The Voice commented: Whatever we need to do to make this never happen again |
➤ The Voice commented: Its a FUD factory message |
➤ James Encke commented: Subtasks added ... if you can pop the servers online, Ill put the GH to auto deploy to them |
➤ The Voice commented: DO servers good or Hetzer (fast and cheap) |
➤ James Encke commented: On on Fasthosts one On hetzner |
➤ James Encke commented: FH in USA and Hetzner in the EU |
➤ James Encke commented: The Voice |
➤ The Voice commented: K |
➤ The Voice commented: I’ll put in wrike |
➤ The Voice commented: Ok James Encke update to the notes The users did not just lose price the lost everything, balance, overview history all just disappeared and the wallet appears like a new wallet and the console wont unlock |
➤ The Voice commented: But once you reset the server it worked immediately again |
➤ James Encke commented: The Voice do we have a screenshot freom anyone? I think the issue will be with the intervals in the app |
➤ The Voice commented: happened to me personally until the seconds after you restarted that server |
➤ James Encke commented: Screenshot is to debug the desktop app. |
➤ The Voice commented: then magic happened and all was well do you think something is tied to 2fa ?? |
➤ James Encke commented: Did anyone send one in the channel? |
➤ The Voice commented: I can fake a screen shot |
➤ The Voice commented: nothing to show just plain emptiness like you created a new wallet |
➤ The Voice commented: Can we get details update on this |
➤ The Voice commented: Not sure about the subtask you added |
➤ The Voice commented: Fixed |
➤ The Voice commented: James Encke can you review the price server , i am getting reports from some the wallets are showing 0 balances. |
➤ James Encke commented: Rebooted just in case. |
➤ James Encke commented: This is fixed in the new wallet. They go to the light client price servers direct. |
➤ James Encke commented: Which can be clustered |
➤ The Voice commented: Thank you so very much |
Funds and details display are tied to a sever or api in the desktop and if that server or api goes down the users cannot see those funds or masternode details and this causes great consternation
I know that we are moving away from old code and making our new code but if we can bandaid or make a catch or something to prevent this until we have the next iteration dont.
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