Hangouts does not show up in drop down menu

[EionRobb]

Original report by Vikram V Garg (Bitbucket: VikramVG, ).

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I first installed pidgin followed by the purple-hangouts using yum. Both completed successfully, but I dont see the hangouts option showing up in the drop down menu.

sudo yum install pidgin

sudo yum install purple-hangouts pidgin-hangouts

were the commands I used.

My OS is CentOS 7.3.1611.

[EionRobb]

Original comment by Eion Robb (Bitbucket: EionRobb, GitHub: EionRobb).

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It kinda sounds like the plugin isn't installed, but just to check, can you get a debug log:

1. Open the debug window (from the Buddy List, Help->Debug Window)
2. Leave the debug window open and open the plugins list (from the Buddy List, Tools->Plugins)
3. Close the plugins list
4. Copy-paste the output of the debug window here

[EionRobb]

Original comment by Vikram V Garg (Bitbucket: VikramVG, ).

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Thanks Eion. Here is the output of the debug window:

(16:28:24) util: Writing file prefs.xml to directory /home/vgarg/.purple
(16:28:24) util: Writing file /home/vgarg/.purple/prefs.xml
(16:28:34) plugins: probing /usr/lib64/pidgin/convcolors.so
(16:28:34) plugins: probing /usr/lib64/pidgin/extplacement.so
(16:28:34) plugins: probing /usr/lib64/pidgin/gestures.so
(16:28:34) plugins: probing /usr/lib64/pidgin/gtkbuddynote.so
(16:28:34) plugins: probing /usr/lib64/pidgin/history.so
(16:28:34) plugins: probing /usr/lib64/pidgin/iconaway.so
(16:28:34) plugins: probing /usr/lib64/pidgin/markerline.so
(16:28:34) plugins: probing /usr/lib64/pidgin/musicmessaging.so
(16:28:34) plugins: probing /usr/lib64/pidgin/notify.so
(16:28:34) plugins: probing /usr/lib64/pidgin/pidginrc.so
(16:28:34) plugins: probing /usr/lib64/pidgin/sendbutton.so
(16:28:34) plugins: probing /usr/lib64/pidgin/spellchk.so
(16:28:34) plugins: probing /usr/lib64/pidgin/themeedit.so
(16:28:34) plugins: probing /usr/lib64/pidgin/ticker.so
(16:28:34) plugins: probing /usr/lib64/pidgin/timestamp.so
(16:28:34) plugins: probing /usr/lib64/pidgin/timestamp_format.so
(16:28:34) plugins: probing /usr/lib64/pidgin/vvconfig.so
(16:28:34) plugins: probing /usr/lib64/pidgin/xmppconsole.so
(16:28:34) plugins: probing /usr/lib64/pidgin/xmppdisco.so
(16:28:34) plugins: probing /usr/lib64/purple-2/autoaccept.so
(16:28:34) plugins: probing /usr/lib64/purple-2/buddynote.so
(16:28:34) plugins: probing /usr/lib64/purple-2/dbus-example.so
(16:28:34) plugins: probing /usr/lib64/purple-2/idle.so
(16:28:34) plugins: probing /usr/lib64/purple-2/joinpart.so
(16:28:34) plugins: probing /usr/lib64/purple-2/libbonjour.so
(16:28:34) plugins: probing /usr/lib64/purple-2/libicq.so
(16:28:34) plugins: probing /usr/lib64/purple-2/libirc.so
(16:28:34) plugins: probing /usr/lib64/purple-2/libnovell.so
(16:28:34) plugins: probing /usr/lib64/purple-2/libsametime.so
(16:28:34) plugins: probing /usr/lib64/purple-2/libsimple.so
(16:28:34) plugins: probing /usr/lib64/purple-2/libxmpp.so
(16:28:34) plugins: probing /usr/lib64/purple-2/libzephyr.so
(16:28:34) plugins: probing /usr/lib64/purple-2/log_reader.so
(16:28:34) plugins: probing /usr/lib64/purple-2/newline.so
(16:28:34) plugins: probing /usr/lib64/purple-2/offlinemsg.so
(16:28:34) plugins: probing /usr/lib64/purple-2/one_time_password.so
(16:28:34) plugins: probing /usr/lib64/purple-2/psychic.so
(16:28:34) plugins: probing /usr/lib64/purple-2/ssl-nss.so
(16:28:34) plugins: probing /usr/lib64/purple-2/ssl.so
(16:28:34) plugins: probing /usr/lib64/purple-2/statenotify.so
(16:28:34) plugins: probing /usr/lib64/purple-2/nss-prefs.so
(16:28:34) plugins: probing /usr/lib64/purple-2/libhangouts.so

[EionRobb]

Original comment by Eion Robb (Bitbucket: EionRobb, GitHub: EionRobb).

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No other lines after that (16:28:34) plugins: probing /usr/lib64/purple-2/libhangouts.so ? Have you tried restarting Pidgin? Are you not seeing it in the Accounts->Manage Accounts->Add->Protocol list?

[EionRobb]

Original comment by Vikram V Garg (Bitbucket: VikramVG, ).

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Yes, it worked now. I had never run pidgin on this machine before. So I am guessing it needed an install, start, close and then restart for the Hangouts protocol to show up. Thanks a lot !