- All required access (root, etc) is given to systems.
- Environments are documented.
- Software Licenses are documented.
- Backups tested at least once.
- All scripts and tools can be found from documentation or version control.
- Process flow diagrams are created for most common cases.
- Monitoring is documented.
- Support and Maintenance plans include clear steps for disasters.
- List of previous problems exist in searchable format.