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Additional Page - Incorrect error message for entering 9 fake numbers for SSN #14251
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Triggered auto assignment to @lschurr ( |
@lschurr Issue occurs with Recording.1271.mp4 |
@kavimuru what is the correct error message? From the videos, it seems like this is the expected behavior. The user has a valid 4 digit SSN, and we display the API error above the submit button asking them to enter the full 9 digits SSN instead |
This is the desired behavior for the SSN. The user entered 4 numbers of the SSN. The back end returns an error that we need the entire 9 digits of the SSN for this particular user. We display that message above the "Submit" button. We do not display an error in the SSN field unless the user attempts to submit again without the 9 digits. Closing this issue. |
For more context, see step 10 of the QA/tests here: #13170 |
@joelbettner Step 13 and Step 14 error messages are different |
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Issue found when executing PR #13170
Attached another video with
Send Money
flow as in the PR and issue is reproducible.Action Performed:
Expected Result:
Correct error message is showing for entering 9 fake numbers for SSN
Actual Result:
Incorrect error message for entering 9 fake numbers for SSN
Workaround:
Unknown
Platforms:
Which of our officially supported platforms is this issue occurring on?
Version Number: 1.2.53.0
Reproducible in staging?: Yes
Reproducible in production?: Yes
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Notes/Photos/Videos: Any additional supporting documentation
Uploading Bug5893695_13170.mp4…
Recording.1271.mp4
Expensify/Expensify Issue URL:
Issue reported by: Applause - Internal team
Slack conversation:
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