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Android- Blank screen shows for a while after tap Bank Account option under Payment #15876

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kbecciv opened this issue Mar 11, 2023 · 9 comments
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Bug Something is broken. Auto assigns a BugZero manager. Daily KSv2

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@kbecciv
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kbecciv commented Mar 11, 2023

If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!


Action Performed:

  1. Launch app
  2. Log in with any expensifail account
  3. Go to Settings -> Payments
  4. Click on "Add payment method"
  5. Select "Bank account"

Expected Result:

Blank screen is not showing for a while after tap Bank Account option under Payment

Actual Result:

Blank screen shows for a while after tap Bank Account option under Payment

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android / native
  • Android / Chrome
  • iOS / native
  • iOS / Safari
  • MacOS / Chrome / Safari
  • MacOS / Desktop

Version Number: 1.2.82.3

Reproducible in staging?: Yes

Reproducible in production?: Yes

If this was caught during regression testing, add the test name, ID and link from TestRail:

Email or phone of affected tester (no customers):

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos: Any additional supporting documentation

Screen_Recording_20230310_212800_New.Expensify.mp4

Expensify/Expensify Issue URL:

Issue reported by: Applause - Internal Team

Slack conversation:

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@kbecciv kbecciv added Daily KSv2 Bug Something is broken. Auto assigns a BugZero manager. labels Mar 11, 2023
@melvin-bot melvin-bot bot locked and limited conversation to collaborators Mar 11, 2023
@MelvinBot
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Triggered auto assignment to @michaelhaxhiu (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

@MelvinBot
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Bug0 Triage Checklist (Main S/O)

  • This "bug" occurs on a supported platform (ensure Platforms in OP are ✅)
  • This bug is not a duplicate report (check E/App issues and #expensify-bugs)
    • If it is, comment with a link to the original report, close the issue and add any novel details to the original issue instead
  • This bug is reproducible using the reproduction steps in the OP. S/O
    • If the reproduction steps are clear and you're unable to reproduce the bug, check with the reporter and QA first, then close the issue.
    • If the reproduction steps aren't clear and you determine the correct steps, please update the OP.
  • This issue is filled out as thoroughly and clearly as possible
    • Pay special attention to the title, results, platforms where the bug occurs, and if the bug happens on staging/production.
  • I have reviewed and subscribed to the linked Slack conversation to ensure Slack/Github stay in sync

@MelvinBot
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@michaelhaxhiu Whoops! This issue is 2 days overdue. Let's get this updated quick!

@MelvinBot
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@michaelhaxhiu Huh... This is 4 days overdue. Who can take care of this?

@MelvinBot
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@michaelhaxhiu 8 days overdue is a lot. Should this be a Weekly issue? If so, feel free to change it!

@Expensify Expensify unlocked this conversation Mar 21, 2023
@michaelhaxhiu
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Testing today on my android

@melvin-bot melvin-bot bot removed the Overdue label Mar 22, 2023
@michaelhaxhiu
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Wow lots of pixel3 issues yesterday, phone wouldn't boot or start.... finally fixed it this morning 😵‍💫

@michaelhaxhiu
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Tested and I'm a little skeptical. The white screen lasts 1-2 seconds at most for me on an old google Pixel3, and then it jumps into plaid steps. I'm curious why it's taking so much longer for you @kbecciv 🤔

image

I'm leaning toward closing this personally.

@michaelhaxhiu
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I've closed the app and reproduced multiple times on my side. Closing this for now but let me know if you reliably can reproduce.

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