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Android - Onfido - Back button is English instead of Spanish #18344

Closed
1 of 6 tasks
kbecciv opened this issue May 3, 2023 · 4 comments
Closed
1 of 6 tasks

Android - Onfido - Back button is English instead of Spanish #18344

kbecciv opened this issue May 3, 2023 · 4 comments
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Bug Something is broken. Auto assigns a BugZero manager. Daily KSv2

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@kbecciv
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kbecciv commented May 3, 2023

If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!


Issue found when executing PR #17943

Action Performed:

  1. Login to ND, change app language to Spanish
  2. Go to Settings > Workspaces > Any workspace > Connect bank account \ Manually
  3. Fill any information till you reach step 3.
  4. Once you fill step 3 and click next, you will be redirected to Onfido flow.
  5. Hover over the back button.

Expected Result:

Ensure that Onfido flow is in Spanish as well as the text displayed is Volver when hovering over the back button.

Actual Result:

Onfido page is in English together with back button

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android / native
  • Android / Chrome
  • iOS / native
  • iOS / Safari
  • MacOS / Chrome / Safari
  • MacOS / Desktop

Version Number: 1.3.9.14

Reproducible in staging?: Yes

Reproducible in production?: Yes

If this was caught during regression testing, add the test name, ID and link from TestRail:

Email or phone of affected tester (no customers):

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos: Any additional supporting documentation

Bug6041413_video_57__1_.mp4

Expensify/Expensify Issue URL:

Issue reported by: Applause - Internal Team

Slack conversation:

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@kbecciv kbecciv added Daily KSv2 Bug Something is broken. Auto assigns a BugZero manager. labels May 3, 2023
@MelvinBot
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Triggered auto assignment to @tjferriss (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

@MelvinBot
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Bug0 Triage Checklist (Main S/O)

  • This "bug" occurs on a supported platform (ensure Platforms in OP are ✅)
  • This bug is not a duplicate report (check E/App issues and #expensify-bugs)
    • If it is, comment with a link to the original report, close the issue and add any novel details to the original issue instead
  • This bug is reproducible using the reproduction steps in the OP. S/O
    • If the reproduction steps are clear and you're unable to reproduce the bug, check with the reporter and QA first, then close the issue.
    • If the reproduction steps aren't clear and you determine the correct steps, please update the OP.
  • This issue is filled out as thoroughly and clearly as possible
    • Pay special attention to the title, results, platforms where the bug occurs, and if the bug happens on staging/production.
  • I have reviewed and subscribed to the linked Slack conversation to ensure Slack/Github stay in sync

@tjferriss
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I'm able to reproduce the issue, but I'm looking on guidance on how to move forward as this page is controlled by Onfido
https://expensify.slack.com/archives/C049HHMV9SM/p1683575773713499

@melvin-bot melvin-bot bot removed the Overdue label May 8, 2023
@tjferriss
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We're going to close this one. @MariaHCD summarized it nicely in Slack..

For native Android and iOS, Onfido uses the device language instead of the preferred locale that we set in the App. We encountered this issue here and decided to only have localization for Onfido on Web and Desktop and punt native platforms.

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