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Chat - "Unable to load pdf file" notification is not displayed #20523

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6 tasks done
lanitochka17 opened this issue Jun 9, 2023 · 7 comments
Closed
6 tasks done

Chat - "Unable to load pdf file" notification is not displayed #20523

lanitochka17 opened this issue Jun 9, 2023 · 7 comments
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Bug Something is broken. Auto assigns a BugZero manager. Daily KSv2

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@lanitochka17
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lanitochka17 commented Jun 9, 2023

If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!


Issue found when executing PR #19946

Action Performed:

  1. Go to expensify web and login with User A
  2. Go to any chat with User B (Make sure to login with User B on android earlier)
  3. From User A account, send two attachments in the order: First send the password protected pdf file and then send any image
  4. Very important step- On Android (User B), first select the last attachment (image) and click on left arrow key to navigate to the password-protected pdf (do not slide using fingers). Note: Also, it's important to navigate from different attachments, as we're doing here, then only it will be reproducible
  5. From User's A account on web, now delete the pdf file
  6. Go to Android(User B) and now click Enter the password

Expected Result:

'Unable to load pdf file' should be displayed when user try to open the PDF after being deleted by user B

Actual Result:

The navigation preview is asking to enter the password when the file is already deleted.

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android / native
  • Android / Chrome
  • iOS / native
  • iOS / Safari
  • MacOS / Chrome / Safari
  • MacOS / Desktop

Version Number: 1.3.26.1

Reproducible in staging?: Yes

Reproducible in production?: Yes

If this was caught during regression testing, add the test name, ID and link from TestRail:

Email or phone of affected tester (no customers):

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos: Any additional supporting documentation

Bug6086832_19946_2.mp4

Expensify/Expensify Issue URL:

Issue reported by: Applause - Internal Team

Slack conversation:

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@lanitochka17 lanitochka17 added Daily KSv2 Bug Something is broken. Auto assigns a BugZero manager. labels Jun 9, 2023
@melvin-bot
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melvin-bot bot commented Jun 9, 2023

Triggered auto assignment to @mallenexpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

@melvin-bot
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melvin-bot bot commented Jun 9, 2023

Bug0 Triage Checklist (Main S/O)

  • This "bug" occurs on a supported platform (ensure Platforms in OP are ✅)
  • This bug is not a duplicate report (check E/App issues and #expensify-bugs)
    • If it is, comment with a link to the original report, close the issue and add any novel details to the original issue instead
  • This bug is reproducible using the reproduction steps in the OP. S/O
    • If the reproduction steps are clear and you're unable to reproduce the bug, check with the reporter and QA first, then close the issue.
    • If the reproduction steps aren't clear and you determine the correct steps, please update the OP.
  • This issue is filled out as thoroughly and clearly as possible
    • Pay special attention to the title, results, platforms where the bug occurs, and if the bug happens on staging/production.
  • I have reviewed and subscribed to the linked Slack conversation to ensure Slack/Github stay in sync

@melvin-bot
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melvin-bot bot commented Jun 12, 2023

@mallenexpensify Whoops! This issue is 2 days overdue. Let's get this updated quick!

@mallenexpensify
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This one is going to take some time and isn't something that's going to be happening regularly, will get back to once caught with other overdue issues, eeps

@melvin-bot melvin-bot bot added Overdue and removed Overdue labels Jun 13, 2023
@melvin-bot
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melvin-bot bot commented Jun 16, 2023

@mallenexpensify Whoops! This issue is 2 days overdue. Let's get this updated quick!

@mallenexpensify
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Testing for SNH, so this isn't the highest priority :/

@melvin-bot melvin-bot bot added Overdue and removed Overdue labels Jun 16, 2023
@mallenexpensify
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Unable to reproduce and the steps are pretty convoluted, going to close

2023-06-19_13-50-01.mp4

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