Chat - The account does not shows up in Options list when start a chat with the same account

[lanitochka17]

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Issue found executing #27499

Action Performed:

1. Sign into NewDot
2. Start a new chat with an account and don't send any message
3. Open another existing chat (like concierge), make sure the chat disappears from the LNH
4. Click on FAB > Send message

Expected Result:

When user Start a chat again with that same account - the account should shows up in the Options list since you already had a chat with it before

Actual Result:

The account does not shows up in Options list when start a chat with the same account

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android / native
• Android / Chrome
• iOS / native
• iOS / Safari
• Windows / Chrome
• MacOS / Desktop

Version Number: 1.3.72-6

Reproducible in staging?: Yes

Reproducible in production?: Yes

If this was caught during regression testing, add the test name, ID and link from TestRail:

Email or phone of affected tester (no customers):

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos: Any additional supporting documentation

Bug6207891_Recording__1035.mp4

Expensify/Expensify Issue URL:

Issue reported by: Applause - Internal Team

Slack conversation:

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[melvin-bot]

Triggered auto assignment to @trjExpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

[melvin-bot]

Bug0 Triage Checklist (Main S/O)

• This "bug" occurs on a supported platform (ensure Platforms in OP are ✅)
• This bug is not a duplicate report (check E/App issues and #expensify-bugs)
  • If it is, comment with a link to the original report, close the issue and add any novel details to the original issue instead
• This bug is reproducible using the reproduction steps in the OP. S/O
  • If the reproduction steps are clear and you're unable to reproduce the bug, check with the reporter and QA first, then close the issue.
  • If the reproduction steps aren't clear and you determine the correct steps, please update the OP.
• This issue is filled out as thoroughly and clearly as possible
  • Pay special attention to the title, results, platforms where the bug occurs, and if the bug happens on staging/production.
• I have reviewed and subscribed to the linked Slack conversation to ensure Slack/Github stay in sync

[trjExpensify]

Oh hm, I'm not sure if this is actually a bug. I agree it's confusing to the member, but @puneetlath, is this correct because until that person you started a chat with responds they aren't in your contacts list yet?

[puneetlath]

Yep, that's exactly right. Not a bug.