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Connect Bank Account - An error message appears 'The validation code you entered is incorrect, please try again.' after navigating back to 'Connect bank account, also the area is grayed out
#32742
Closed
2 of 6 tasks
kbecciv opened this issue
Dec 8, 2023
· 5 comments
Version Number: 1.4.10.0 Reproducible in staging?: y Reproducible in production?: not able to check production If this was caught during regression testing, add the test name, ID and link from TestRail: Email or phone of affected tester (no customers): Logs:https://stackoverflow.com/c/expensify/questions/4856 Expensify/Expensify Issue URL: Issue reported by: Applause - Internal Team Slack conversation:
Click Connect Manually, Routing Number: 011401533, Account number: 1111222233331111 > Continue
I next step fill out Legal Business Name: Alberta Bobbeth Charleson, Tax ID number: 123456789 (any nine digits), addres must be US based and valid, any date > Save & Continue
In next step First name: Alberta, Last name: Charleson, Toggle confirmation you are authorized to use company bank > Save & Continue
In Beneficial Owners Toggle terms and conditions, Toggle confirmation that the information provided is true and accurate
Enter any number for the fields
Back to to Connect bank account.
Expected Result:
User should not see any error message 'The validation code you entered is incorrect, please try again' after navigating back to 'Connect bank account and area should be greyed out
Actual Result:
An error message appears 'The validation code you entered is incorrect, please try again.' after navigating back to 'Connect bank account, also the area is grayed out
Workaround:
Unknown
Platforms:
Which of our officially supported platforms is this issue occurring on?
👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:
Identify the pull request that introduced this issue and revert it.
Okay, I'm not entirely sure that #32205 is the culprit here, but I can say that I tested this locally and was able to recreate the issue. When I checked the linked issue, the testing steps stated that one needed to check the validation amounts in the db, which I did and was able to proceed with validating the account.
I'm not sure how the Alberta Bobbeth Charleson account is supposed to work but I don't think real users will be affected by this issue, so I'm going to demote from being a blocker.
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Version Number: 1.4.10.0
Reproducible in staging?: y
Reproducible in production?: not able to check production
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: Applause - Internal Team
Slack conversation:
Issue found when executing PR #32205
Action Performed:
I next step fill out Legal Business Name: Alberta Bobbeth Charleson, Tax ID number: 123456789 (any nine digits), addres must be US based and valid, any date > Save & Continue
In Beneficial Owners Toggle terms and conditions, Toggle confirmation that the information provided is true and accurate
Expected Result:
User should not see any error message 'The validation code you entered is incorrect, please try again' after navigating back to 'Connect bank account and area should be greyed out
Actual Result:
An error message appears 'The validation code you entered is incorrect, please try again.' after navigating back to 'Connect bank account, also the area is grayed out
Workaround:
Unknown
Platforms:
Which of our officially supported platforms is this issue occurring on?
Screenshots/Videos
Add any screenshot/video evidence
Recording.5666.mp4
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