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Connect Bank Account - An error message appears 'The validation code you entered is incorrect, please try again.' after navigating back to 'Connect bank account, also the area is grayed out #32742

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kbecciv opened this issue Dec 8, 2023 · 5 comments
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@kbecciv
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kbecciv commented Dec 8, 2023

If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!


Version Number: 1.4.10.0
Reproducible in staging?: y
Reproducible in production?: not able to check production
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: Applause - Internal Team
Slack conversation:

Issue found when executing PR #32205

Action Performed:

  1. Ensure you're connected with staging server
  2. Go to workspace > Add Bank Account
  3. Click Connect Manually, Routing Number: 011401533, Account number: 1111222233331111 > Continue
    I next step fill out Legal Business Name: Alberta Bobbeth Charleson, Tax ID number: 123456789 (any nine digits), addres must be US based and valid, any date > Save & Continue
  4. In next step First name: Alberta, Last name: Charleson, Toggle confirmation you are authorized to use company bank > Save & Continue
    In Beneficial Owners Toggle terms and conditions, Toggle confirmation that the information provided is true and accurate
  5. Enter any number for the fields
  6. Back to to Connect bank account.

Expected Result:

User should not see any error message 'The validation code you entered is incorrect, please try again' after navigating back to 'Connect bank account and area should be greyed out

Actual Result:

An error message appears 'The validation code you entered is incorrect, please try again.' after navigating back to 'Connect bank account, also the area is grayed out

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android: Native
  • Android: mWeb Chrome
  • iOS: Native
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

Recording.5666.mp4

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@kbecciv kbecciv added the DeployBlockerCash This issue or pull request should block deployment label Dec 8, 2023
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github-actions bot commented Dec 8, 2023

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

  1. Identify the pull request that introduced this issue and revert it.
  2. Find someone who can quickly fix the issue.
  3. Fix the issue yourself.

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melvin-bot bot commented Dec 8, 2023

Triggered auto assignment to @deetergp (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

@deetergp
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deetergp commented Dec 9, 2023

Okay, I'm not entirely sure that #32205 is the culprit here, but I can say that I tested this locally and was able to recreate the issue. When I checked the linked issue, the testing steps stated that one needed to check the validation amounts in the db, which I did and was able to proceed with validating the account.

I'm not sure how the Alberta Bobbeth Charleson account is supposed to work but I don't think real users will be affected by this issue, so I'm going to demote from being a blocker.

@deetergp deetergp added Daily KSv2 and removed DeployBlockerCash This issue or pull request should block deployment Hourly KSv2 labels Dec 9, 2023
@melvin-bot melvin-bot bot added the Overdue label Dec 11, 2023
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melvin-bot bot commented Dec 12, 2023

@deetergp Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

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The more I think about this one, the more I think it's working as intended. Going to close this one out but folks can reopen if they disagree.

@melvin-bot melvin-bot bot removed the Overdue label Dec 13, 2023
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