[$500] Desktop - Magic code link opens the app, but it glitches and returns to the login screen

[lanitochka17]

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Version Number: 1.4.10-1
Reproducible in staging?: Y
Reproducible in production?: N
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: Applause - Internal Team
Slack conversation:

Action Performed:

Prerequisites: User must be logged into web app as User A.

1. Launch the Desktop app
2. Enter an email for an existing or new account
3. Go to the email inbox and locate the magic code
4. Copy the Magic link and modify it to staging
5. On the web, open a new tab and navigate to the staging magic link
6. Confirm that the user is prompted to open the desktop app
7. Click on the "Open app" option

Expected Result:

When redirected to the desktop app the user must be logged into the new or existing account and no visual problems should be observed

Actual Result:

When the desktop is launched by the magic code link, it glitches, briefly shows a skeleton and then returns to the first login screen

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android: Native
• Android: mWeb Chrome
• iOS: Native
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

Bug6308322_1702253651026.Glitches_in_the_first_launch_-_Staging.mp4

logs.txt

View all open jobs on GitHub

Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~0190046c73ec67f0a3
• Upwork Job ID: 1734155185383477248
• Last Price Increase: 2024-01-04

[github-actions]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.

[melvin-bot]

Triggered auto assignment to @marcaaron (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

[Julesssss]

I'm not convinced that this does work on Prod. First I see a 'Oops this page cannot be found' message, then when I refresh I am taken back to the authentication page.

[Julesssss]

Lets see if we can locate the regression, but this shouldn't block the release because:

• You cannot currently sign in on production using the link
• It only occurs on Desktop

[melvin-bot]

Job added to Upwork: https://www.upwork.com/jobs/~0190046c73ec67f0a3

[melvin-bot]

Triggered auto assignment to @muttmuure (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

[melvin-bot]

Bug0 Triage Checklist (Main S/O)

• This "bug" occurs on a supported platform (ensure Platforms in OP are ✅)
• This bug is not a duplicate report (check E/App issues and #expensify-bugs)
  • If it is, comment with a link to the original report, close the issue and add any novel details to the original issue instead
• This bug is reproducible using the reproduction steps in the OP. S/O
  • If the reproduction steps are clear and you're unable to reproduce the bug, check with the reporter and QA first, then close the issue.
  • If the reproduction steps aren't clear and you determine the correct steps, please update the OP.
• This issue is filled out as thoroughly and clearly as possible
  • Pay special attention to the title, results, platforms where the bug occurs, and if the bug happens on staging/production.
• I have reviewed and subscribed to the linked Slack conversation to ensure Slack/Github stay in sync

[melvin-bot]

Triggered auto assignment to Contributor-plus team member for initial proposal review - @eVoloshchak (External)

[Julesssss]

Closing in favour of this similar, but more descriptive issue

[melvin-bot]

⚠️ Looks like this issue was linked to a Deploy Blocker here

If you are the assigned CME please investigate whether the linked PR caused a regression and leave a comment with the results.

If a regression has occurred and you are the assigned CM follow the instructions here.

If this regression could have been avoided please consider also proposing a recommendation to the PR checklist so that we can avoid it in the future.

[kavimuru]

Issue is reproduced today as well. So reopening the issue.

Staging.repro.mov

[melvin-bot]

📣 It's been a week! Do we have any satisfactory proposals yet? Do we need to adjust the bounty for this issue? 💸

[melvin-bot]

@eVoloshchak @Julesssss @muttmuure this issue is now 3 weeks old. There is one more week left before this issue breaks WAQ and will need to go internal. What needs to happen to get a PR in review this week? Please create a thread in #expensify-open-source to discuss. Thanks!

[melvin-bot]

@eVoloshchak @Julesssss @muttmuure this issue is now 3 weeks old. There is one more week left before this issue breaks WAQ and will need to go internal. What needs to happen to get a PR in review this week? Please create a thread in #expensify-open-source to discuss. Thanks!

[muttmuure]

Looking at higher priority items first

[melvin-bot]

📣 It's been a week! Do we have any satisfactory proposals yet? Do we need to adjust the bounty for this issue? 💸

[melvin-bot]

@eVoloshchak, @Julesssss, @muttmuure Whoops! This issue is 2 days overdue. Let's get this updated quick!

[muttmuure]

I'm not able to reproduce this because when I put the link into Chrome it doesn't give me the option to open desktop at all

[melvin-bot]

@eVoloshchak @Julesssss @muttmuure this issue is now 4 weeks old and preventing us from maintaining WAQ, can you:

• Decide whether any proposals currently meet our guidelines and can be approved as-is today
• If no proposals meet that standard, please take this issue internal and treat it as one of your highest priorities
• If you have any questions, don't hesitate to start a discussion in #expensify-open-source

Thanks!

[melvin-bot]

Current assignee @eVoloshchak is eligible for the Internal assigner, not assigning anyone new.

[muttmuure]

Can't reproduce this. What I am seeing is:

1. Generate magic code from desktop app
2. Copy paste staging.new.expensify.com link into browser
3. The page opens to the magic sign in code. (There is no option to open Desktop).

You can opt to sign in there with the magic link, and then using the link to authorize a desktop sign in is expired. However, that seems like a separate problem