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Scan split - "Receipt not verified" appears despite successful scanning in group splitting #34572

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kbecciv opened this issue Jan 16, 2024 · 5 comments
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Bug Something is broken. Auto assigns a BugZero manager. Daily KSv2 Engineering

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@kbecciv
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kbecciv commented Jan 16, 2024

If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!


Version Number: 1.4.25-4
Reproducible in staging?: y
Reproducible in production?: n
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: Applause - Internal Team
Slack conversation:

Action Performed:

  1. Go to 1:1 DM.
  2. Create a scan request with a valid receipt.
  3. When the scanning is complete, go to request details page.
  4. Note that there is no "Receipt not verified. Please confirm accuracy." message
  5. Go to a group chat.
  6. Create a scan request with a valid receipt.
  7. When the scanning is complete, go to request details page.

Expected Result:

There is no "Receipt not verified. Please confirm accuracy." message since the scanning is complete.

Actual Result:

"Receipt not verified. Please confirm accuracy." message shows up below receipt preview, when the scanning is complete without intervention. This issue only occurs with Scan split in group chat.

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android: Native
  • Android: mWeb Chrome
  • iOS: Native
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

Bug6344089_1705398381312.bandicam_2024-01-16_17-40-17-806.mp4

E receipt

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@kbecciv kbecciv added the DeployBlockerCash This issue or pull request should block deployment label Jan 16, 2024
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👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

  1. Identify the pull request that introduced this issue and revert it.
  2. Find someone who can quickly fix the issue.
  3. Fix the issue yourself.

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melvin-bot bot commented Jan 16, 2024

Triggered auto assignment to @aldo-expensify (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

@mountiny mountiny added Daily KSv2 and removed DeployBlockerCash This issue or pull request should block deployment Hourly KSv2 labels Jan 16, 2024
@mountiny mountiny added the Bug Something is broken. Auto assigns a BugZero manager. label Jan 16, 2024
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melvin-bot bot commented Jan 16, 2024

Triggered auto assignment to @puneetlath (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

@mountiny
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@cead22 this is also related to violations it seems, not a deploy blocker added to the wave6 project in the meantime

@cead22
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cead22 commented Jan 16, 2024

The steps suggest that one receipt parsed correctly, and the other didn't, and if that's the case, the outcome is what we expect and this isn't a front end bug, but a parsing/smartscanning bug

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