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Onboarding - Onboarding video loads infinitely with console error #39828

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3 of 6 tasks
lanitochka17 opened this issue Apr 8, 2024 · 12 comments
Closed
3 of 6 tasks

Onboarding - Onboarding video loads infinitely with console error #39828

lanitochka17 opened this issue Apr 8, 2024 · 12 comments
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Daily KSv2 Engineering Internal Requires API changes or must be handled by Expensify staff Reviewing Has a PR in review

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@lanitochka17
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lanitochka17 commented Apr 8, 2024

If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!


Version Number: 1.4.61-0
Reproducible in staging?: Y
Reproducible in production?: N
If this was caught during regression testing, add the test name, ID and link from TestRail: N/A
Issue reported by: Applause - Internal Team

Action Performed:

  1. Go to staging.new.expensify.com/onboarding
  2. Enter name > Next
  3. Select an option > Next

Expected Result:

Video will start playing in the pop-up

Actual Result:

Video loads infinitely in the pop-up. Console error also shows up

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android: Native
  • Android: mWeb Chrome
  • iOS: Native
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

Bug6442201_1712581237973.20240408_201616.mp4

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Upwork Automation - Do Not Edit
  • Upwork Job URL: https://www.upwork.com/jobs/~017ab23a1bffd59dff
  • Upwork Job ID: 1777356837380399104
  • Last Price Increase: 2024-04-08
@lanitochka17 lanitochka17 added the DeployBlockerCash This issue or pull request should block deployment label Apr 8, 2024
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melvin-bot bot commented Apr 8, 2024

Triggered auto assignment to @arosiclair (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

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github-actions bot commented Apr 8, 2024

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

  1. Identify the pull request that introduced this issue and revert it.
  2. Find someone who can quickly fix the issue.
  3. Fix the issue yourself.

@lanitochka17
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We think that this bug might be related to #wave-collect - Release 1

@lanitochka17
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@arosiclair FYI I haven't added the External label as I wasn't 100% sure about this issue. Please take a look and add the label if you agree it's a bug and can be handled by external contributors

@mountiny
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mountiny commented Apr 8, 2024

I can take over @arosiclair related to wave-collect

@mountiny mountiny assigned mountiny and unassigned arosiclair Apr 8, 2024
@mountiny
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mountiny commented Apr 8, 2024

This seems like we need a cloudflare fix

@mountiny mountiny removed DeployBlockerCash This issue or pull request should block deployment Hourly KSv2 labels Apr 8, 2024
@mountiny
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mountiny commented Apr 8, 2024

As that its not an App blocker

@mountiny mountiny added Daily KSv2 Internal Requires API changes or must be handled by Expensify staff labels Apr 8, 2024
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melvin-bot bot commented Apr 8, 2024

Job added to Upwork: https://www.upwork.com/jobs/~017ab23a1bffd59dff

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melvin-bot bot commented Apr 8, 2024

Triggered auto assignment to Contributor Plus for review of internal employee PR - @jayeshmangwani (Internal)

@mountiny mountiny added the Reviewing Has a PR in review label Apr 8, 2024
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mountiny commented Apr 8, 2024

This was deployed for staging now

@mountiny
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mountiny commented Apr 8, 2024

Fixed

Screen.Recording.2024-04-08.at.17.10.58.mp4

@mountiny
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mountiny commented Apr 8, 2024

Closing

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