[$250] IOU - Upload receipt with PDF file showing error

[izarutskaya]

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Version Number: v1.4.61-5
Reproducible in staging?: Y
Reproducible in production?: N
Email or phone of affected tester (no customers): nhut.nguyenminh.it+2@gmail.com
Logs: https://stackoverflow.com/c/expensify/questions/4856
Issue reported by: Applause-Internal team

Action Performed:

1. Open the app
2. Go to any conversation and have a owed message
3. Tap on the detail
4. Create new request money
5. Tap on it
6. Tap on upload file
7. Choose a PDF

Expected Result:

Upload receipt with PDF file success

Actual Result:

Upload receipt with PDF file showing error

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android: Native
• Android: mWeb Chrome
• iOS: Native
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Bug6437567_1712205935324.Reproduct_after_restart.mp4

Bug6437567_1712205935310.Screen_Recording_2024-04-04_at_11.15.55.mp4

Bug6437567_1712228124996!Invoice-06B4F79B-0002.pdf

View all open jobs on GitHub

Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~014b85bb01634d9a91
• Upwork Job ID: 1777801709975195648
• Last Price Increase: 2024-04-09

[melvin-bot]

Triggered auto assignment to @neil-marcellini (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

[melvin-bot]

Triggered auto assignment to @mallenexpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[github-actions]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.

[izarutskaya]

I haven't added the External label as I wasn't 100% sure about this issue. Please take a look and add the label if you agree it's a bug and can be handled by external contributors.

[izarutskaya]

We think this issue might be related to the #collect project.

[izarutskaya]

Production

Recording.2365.mp4

[melvin-bot]

Job added to Upwork: https://www.upwork.com/jobs/~014b85bb01634d9a91

[mountiny]

Making this external to get more eyes onto it

[melvin-bot]

Triggered auto assignment to Contributor-plus team member for initial proposal review - @parasharrajat (External)

[neil-marcellini]

Just seeing this now 👀

[neil-marcellini]

I'm not able to reproduce this problem on staging. @izarutskaya would you please provide the specific problematic PDF. I'm going to close the issue for now since it doesn't seem to be a general problem.

pdf.mov

[mountiny]

it worked for me too now