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[$500] Chat - Page reloads and green line disappears when open unread chat #45226

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m-natarajan opened this issue Jul 10, 2024 · 14 comments
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Bug Something is broken. Auto assigns a BugZero manager. Engineering External Added to denote the issue can be worked on by a contributor Help Wanted Apply this label when an issue is open to proposals by contributors Reviewing Has a PR in review Weekly KSv2

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@m-natarajan
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m-natarajan commented Jul 10, 2024

If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!


Version Number: 9.0.6-0

Reproducible in staging?: y
Reproducible in production?: n
If this was caught during regression testing, add the test name, ID and link from TestRail: https://expensify.testrail.io/index.php?/tests/view/4710813&group_by=cases:section_id&group_order=asc&group_id=296775
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: applause internal team
Slack conversation:

Action Performed:

Preconditions:

  1. User A and User B (android) have previous chat history

Steps:

  1. User B is on LHN
  2. User A sends a message to user B
  3. User B opens the chat with User A

Expected Result:

There should be a green line above the new message

Actual Result:

Page reloads and green line disappears when open unread chat

Workaround:

unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android: Native
  • Android: mWeb Chrome
  • iOS: Native
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Bug6538307_1720641331066.Recording__3482.mp4

View all open jobs on GitHub

Upwork Automation - Do Not Edit
  • Upwork Job URL: https://www.upwork.com/jobs/~01e0c6e552db58a8e8
  • Upwork Job ID: 1811211901294181829
  • Last Price Increase: 2024-07-15
Issue OwnerCurrent Issue Owner: @c3024
@m-natarajan m-natarajan added DeployBlockerCash This issue or pull request should block deployment Daily KSv2 Bug Something is broken. Auto assigns a BugZero manager. DeployBlocker Indicates it should block deploying the API labels Jul 10, 2024
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melvin-bot bot commented Jul 10, 2024

Triggered auto assignment to @sakluger (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

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melvin-bot bot commented Jul 10, 2024

Triggered auto assignment to @marcaaron (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

@github-actions github-actions bot added Engineering Hourly KSv2 and removed Daily KSv2 labels Jul 10, 2024
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👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

  1. Identify the pull request that introduced this issue and revert it.
  2. Find someone who can quickly fix the issue.
  3. Fix the issue yourself.

@m-natarajan
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@marcaaron FYI I haven't added the External label as I wasn't 100% sure about this issue. Please take a look and add the label if you agree it's a bug and can be handled by external contributors

@marcaaron
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This looks pretty unexpected to me. Asked QA if it's consistently reproducible. Gonna make it External to get some eyes.

@marcaaron marcaaron added the External Added to denote the issue can be worked on by a contributor label Jul 11, 2024
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melvin-bot bot commented Jul 11, 2024

Job added to Upwork: https://www.upwork.com/jobs/~01e0c6e552db58a8e8

@melvin-bot melvin-bot bot changed the title Chat - Page reloads and green line disappears when open unread chat [$250] Chat - Page reloads and green line disappears when open unread chat Jul 11, 2024
@melvin-bot melvin-bot bot added the Help Wanted Apply this label when an issue is open to proposals by contributors label Jul 11, 2024
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melvin-bot bot commented Jul 11, 2024

Triggered auto assignment to Contributor-plus team member for initial proposal review - @c3024 (External)

@danieldoglas
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I don't think this is related to backend, removing the DeployBlocker tag

@danieldoglas danieldoglas removed the DeployBlocker Indicates it should block deploying the API label Jul 11, 2024
@sakluger

This comment was marked as outdated.

@sakluger
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My mistake - I was looking at the wrong Slack thread. Here's the correct thread: https://expensify.slack.com/archives/C9YU7BX5M/p1720658194863959.

QA has not yet confirmed whether this is consistently reproducible.

@Julesssss
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Bumped for a QA update

@Julesssss
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This is still consistently reproducable (QA test)

@thienlnam thienlnam changed the title [$250] Chat - Page reloads and green line disappears when open unread chat [$500] Chat - Page reloads and green line disappears when open unread chat Jul 15, 2024
@melvin-bot melvin-bot bot added the Overdue label Jul 15, 2024
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melvin-bot bot commented Jul 15, 2024

Upwork job price has been updated to $500

@allgandalf allgandalf mentioned this issue Jul 15, 2024
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@melvin-bot melvin-bot bot added Reviewing Has a PR in review Weekly KSv2 and removed Hourly KSv2 Overdue labels Jul 15, 2024
@kavimuru
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Bug is fixed in 9.0.6-8

screen-20240715-154738.mp4
Recording.3495.mp4

@marcaaron marcaaron removed the DeployBlockerCash This issue or pull request should block deployment label Jul 15, 2024
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