[$250] Hybrid- iOS - Login - Validate account appears when logging in with a suspended account

[IuliiaHerets]

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Version Number: v9.0.78-2
Reproducible in staging?: Yes
Reproducible in production?: Yes
If this was caught on HybridApp, is this reproducible on New Expensify Standalone?: No, reproducible on hybrid only
If this was caught during regression testing, add the test name, ID and link from TestRail: #54230
Email or phone of affected tester (no customers): ojidojdmwowjdoj@gmail.com
Issue reported by: Applause Internal Team
Device used: iPhone 13/iOS 18.2
App Component: Other

Action Performed:

1. Open hybrid app
2. Try to login with a suspended account (ojidojdmwowjdoj@gmail.com)

Expected Result:

Click here link page appears when logging in with a suspended account and user can’t login

Actual Result:

Validate your account page appears when trying to login

Workaround:

Unknown

Platforms:

• Android: Standalone
• Android: HybridApp
• Android: mWeb Chrome
• iOS: Standalone
• iOS: HybridApp
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Bug6701860_1735065524647.IMG_0159.mp4

View all open jobs on GitHub

Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~021876257386870531982
• Upwork Job ID: 1876257386870531982
• Last Price Increase: 2025-01-06

Issue Owner

Current Issue Owner: @mollfpr

[melvin-bot]

Triggered auto assignment to @sonialiap (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[melvin-bot]

@sonialiap Huh... This is 4 days overdue. Who can take care of this?

[sonialiap]

Working part time through the holidays and prioritizing customer issues. Will look at this ASAP

[melvin-bot]

@sonialiap Eep! 4 days overdue now. Issues have feelings too...

[melvin-bot]

Job added to Upwork: https://www.upwork.com/jobs/~021876257386870531982

[melvin-bot]

Triggered auto assignment to Contributor-plus team member for initial proposal review - @mollfpr (External)

[sonialiap]

Looks like there were some updates after this issue was opened

#53668

[sonialiap]

Asking for a retest https://expensify.slack.com/archives/C9YU7BX5M/p1736172020133869

[kavimuru]

Bug is still reproducible

ScreenRecording_01-06-2025.18-17-16_1.MP4

[melvin-bot]

@sonialiap this issue was created 2 weeks ago. Are we close to a solution? Let's make sure we're treating this as a top priority. Don't hesitate to create a thread in #expensify-open-source to align faster in real time. Thanks!

[melvin-bot]

@sonialiap Whoops! This issue is 2 days overdue. Let's get this updated quick!

[melvin-bot]

@sonialiap Still overdue 6 days?! Let's take care of this!

[sonialiap]

Since reproducible and hybrid, moving to internal

[melvin-bot]

@sonialiap Huh... This is 4 days overdue. Who can take care of this?

[sonialiap]

Tbh I think this is a pretty small issue. Going to close