[$250] CVP bug- Redirect of new sign-in to www.expensify.com didn't redirect to NewDot; had to sign in manually

[m-natarajan]

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Version Number:
Reproducible in staging?: Needs reproduction
Reproducible in production?: Needs Reproduction
If this was caught on HybridApp, is this reproducible on New Expensify Standalone?:
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: @quinthar
Slack conversation (hyperlinked to channel name): convert

Action Performed:

1. Go to www.expensify.com on Android mobile
2. Choose "Manage my own expenses"
3. Enter email
4. Press "Get started"
5. Press "Join"

Expected Result:

Redireted to NewDot and user signed in

Actual Result:

The interface displays a loading spinner indefinitely without progressing. Logs were reviewed but did not indicate any apparent issues.
Upon refreshing the page, the system displays "Launching Expensify," but the actual state is an error.
Clicking a specific link leads to a blank sign-in page. The email address from the error page is not prepopulated.

Workaround:

Can the user still use Expensify without this being fixed? Have you informed them of the workaround?

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android: Standalone
• Android: HybridApp
• Android: mWeb Chrome
• iOS: Standalone
• iOS: HybridApp
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

View all open jobs on GitHub

Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~021873777234995581951
• Upwork Job ID: 1873777234995581951
• Last Price Increase: 2024-12-30

Issue Owner

Current Issue Owner: @Ollyws

[melvin-bot]

Triggered auto assignment to @sakluger (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[MelvinBot]

This has been labelled "Needs Reproduction". Follow the steps here: https://stackoverflowteams.com/c/expensify/questions/16989

[melvin-bot]

Job added to Upwork: https://www.upwork.com/jobs/~021873777234995581951

[melvin-bot]

Triggered auto assignment to Contributor-plus team member for initial proposal review - @Ollyws (External)

[sakluger]

Waiting for proposals.