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Sign Out - User has to sign out twice when app was backgrounded for long time #54665

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lanitochka17 opened this issue Dec 30, 2024 · 2 comments
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Bug Something is broken. Auto assigns a BugZero manager. Daily KSv2 Overdue

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@lanitochka17
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lanitochka17 commented Dec 30, 2024

If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!


Version Number: 9.0.79-0
Reproducible in staging?: Y
Reproducible in production?: Y
If this was caught on HybridApp, is this reproducible on New Expensify Standalone?: N
If this was caught during regression testing, add the test name, ID and link from TestRail: N/A
Email or phone of affected tester (no customers): ibellicotest+131@gmail.com
Issue reported by: Applause - Internal Team
Component: Other

Action Performed:

  1. Open the Expensify app
  2. Log in with a valid account
  3. Background the app for a long time. (Long enough for the splash screen to be displayed when reopening it. At least 20 minutes)
  4. Reopen the app
  5. Tap on "Settings" on the bottom of the screen
  6. Tap on "Sign Out"

Expected Result:

User should be logged out of the account at the first try

Actual Result:

The user has to sign out twice of the account when the app was backgrounded for a long time (Long enough for the splash screen to be displayed when the app is reopened. At least 20 minutes)

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android: Standalone
  • Android: HybridApp
  • Android: mWeb Chrome
  • iOS: Standalone
  • iOS: HybridApp
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence
Bug6704028_1735529305322.Twice.mp4

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@lanitochka17 lanitochka17 added Daily KSv2 Bug Something is broken. Auto assigns a BugZero manager. labels Dec 30, 2024
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melvin-bot bot commented Dec 30, 2024

Triggered auto assignment to @anmurali (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

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melvin-bot bot commented Jan 3, 2025

@anmurali Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

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