VBA - Onfido - Unable to send the one-time link to phone number

[kavimuru]

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Action Performed:

1. Go to https://staging.new.expensify.com

2. Log in with expensifail account

3. Navigate to https://staging.new.expensify.com/bank-account/new

4. Select - Connect with log in"

5. Use "chase" bank (user- user_good, password - pass_good)

6. Select Saving account

7. Put all your Company Information and Continue

8. Put your all Personal Information and Continue

9. In Choose Documents- Select Driver's Licience

10. Select "Get secure Link"

11. Put your phone number and click Send

Expected Result:

Able to send the one-time link to phone number

Actual Result:

Unable to send the one-time link to phone number

Workaround:

Unknown

Platform:

Where is this issue occurring?

• Web
• iOS
• Android
• Desktop App
• Mobile Web

Version Number: 1.1.3-0
Reproducible in staging?: Yes
Reproducible in production?: Could not test with staging credentials
Logs: https://stackoverflow.com/c/expensify/questions/4856
Notes/Photos/Videos:

Bug5257437_Recording__411.mp4

Expensify/Expensify Issue URL:
Issue reported by: Applause
Slack conversation:

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[MelvinBot]

Triggered auto assignment to @aldo-expensify (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

[isagoico]

@aldo-expensify I added the n6-hold label but since this involves the account setup flow I'm not sure if this should be fixed for N6 . Can you give this a looks 🙇

[aldo-expensify]

@aldo-expensify I added the n6-hold label but since this involves the account setup flow I'm not sure if this should be fixed for N6 . Can you give this a looks 🙇

I'll investigate it, I'm just trying to finish something else first

Reading the description looks like a problem of the external tool that does the identity verification.

[isagoico]

Issue reproducible during KI retests

[MelvinBot]

@aldo-expensify Huh... This is 4 days overdue. Who can take care of this?

[aldo-expensify]

Looking into it!

[aldo-expensify]

We have 2 related problems here:

• Pressing the "Send link" button ends up with an error message in the UI, no message arrives, and we get some errors in the console.
• The country flags are missing

Both problems seem to come from a miss-configured security policy.

[aldo-expensify]

@MitchExpensify @kevinksullivan I wanted to confirm if this is an n6-hold or not. I would think it is polish, a configuration on our side seems to make onfido not work properly.

[kevinksullivan]

Yeah let's take this off n6-hold since it is related to the n6 flow.

[aldo-expensify]

We updated the "Content Security Policy" header. I did a test and Onfido is working fine on staging now.