New Chat - Icon isn't displayed for the new chat

[kbecciv]

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Action Performed:

1. Go to https://staging.new.expensify.com
2. Log in with expensifail
3. Click on New Chat
4. Search for a user that you don't have any messages with and open the chat.

Expected Result:

Icon is displayed for new chat

Actual Result:

Icon is not displayed for new chat

Workaround:

Unknown

Platform:

Where is this issue occurring?

• Web
• iOS
• Android
• Desktop App
• Mobile Web

Version Number: 1.1.31.1

Reproducible in staging?: Yes

Reproducible in production?: Yes

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos: Any additional supporting documentation

Expensify/Expensify Issue URL:

Issue reported by: Applause

Slack conversation:

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[MelvinBot]

Triggered auto assignment to @neil-marcellini (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

[neil-marcellini]

I was unable to reproduce this on staging or production when logging in as neil@expensifail.com. See the video below for my attempt to reproduce this on production. @kbecciv can you try with a different account?

New.Chat.Icon.mov

[neil-marcellini]

@mvtglobally have you been able to reproduce this?

[mvtglobally]

@neil-marcellini it seems the issue is still repro on Windows. Mac user was not able to repro
https://utest-dl.s3.amazonaws.com/testRunStepMinAttachmentsResult/17466509/Gravar__360.mp4?AWSAccessKeyId=AKIAJ2UIWMJ2OMC3UCQQ&Expires=1675232108&Signature=j4uxDJWBM2UnRHkpA1%2Bjz%2BQk60U%3D

[thesahindia]

This is also reproducible on mac.
To repro this we need to add a new user.
cc: @neil-marcellini @mvtglobally

[neil-marcellini]

To repro this we need to add a new user.

@thesahindia To clarify, do you mean type a completely new username into the new chat input? Or do you mean create a new user and then type their name into the new chat input?

[thesahindia]

@thesahindia To clarify, do you mean type a completely new username into the new chat input?

Yes we just need to type a new username

[neil-marcellini]

I was unable to reproduce on my dev environment on all platforms, even when typing a new username into the input. I was also unable to reproduce it on web production. I'm going to un-assign and let someone work on this who is able to reproduce it.

[mvtglobally]

Issue not reproducible during KI retests. (First week)

[mvtglobally]

Issue not reproducible during KI retests. (Second week)

[mvtglobally]

Issue not reproducible during KI retests. (Third week) Closing