Android - Concierge - Blank error message badge appears when tapping "Call me" button in request call modal

[kavimuru]

If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!

---

Action Performed:

1. Log in to NewDot with any account
2. Find the Concierge chat
3. Tap the phone icon
4. Tap Call

Expected Result:

The badge displayed with error message inside after tap Call

Actual Result:

The badge displayed without error message inside after tap Call

Workaround:

Unknown

Platform:

Where is this issue occurring?

• Android

Version Number: 1.1.70-2
Reproducible in staging?: y
Reproducible in production?: y
Email or phone of affected tester (no customers): applausetester+0901abb@applause.expensifail.com / Feya87Katya
Logs: https://stackoverflow.com/c/expensify/questions/4856
Notes/Photos/Videos:

Expensify/Expensify Issue URL:
Issue reported by: Applause internal team
Slack conversation:

View all open jobs on GitHub

[melvin-bot]

Triggered auto assignment to @srikarparsi (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

[srikarparsi]

Hey @kavimuru I'm unable to reproduce this issue locally, would you mind trying again?

[kavimuru]

@srikarparsi I am still able to reproduce in the version 1.1.70-3

20220602_172610.1.mp4

[NehaSantani]

Hey,
The error appears in web as well !
In Inbox.js file, below line is used to display message

  Growl.error(result.message, 3000);

However, when we are tapping "Call me" we are getting error from server and the result is not having the expected message key!

i.e :

• we are getting error-response as Error {jsonCode: 'unableToRetry'}.
• There is no "message" key coming from server in response.

[melvin-bot]

@srikarparsi Huh... This is 4 days overdue. Who can take care of this?

[srikarparsi]

Hey, thank you for the details. Do you think you can send a screen recording of the web app not working? My android emulator is currently not working and I wasn't able to reproduce it on web either.

[NehaSantani]

Sure!

Screen.Recording.2022-06-08.a.8.45.43.AM.mov

[srikarparsi]

Hey, thank you for the screen recording. I did some testing and was able to reproduce the error when using the production web proxy but when I used a local dev environment, staging or production, I didn't face the error. Because of this, I believe it's an error with the proxy on web at least and not the code.

Screen.Recording.2022-06-09.at.6.09.37.PM.mov

I am also unable to reproduce this issue on android so I will close out the issue for now.